Business Details
Premium Cycling Apparel & Accessories
At Rapha Racing, we are dedicated to elevating the cycling experience through meticulously crafted apparel and accessories designed for performance and durability. Our commitment to quality is reflected in our comprehensive product care guides, which ensure longevity and optimal functionality of every garment. We foster a global cycling community through initiatives like the Rapha Racing Cycling Club and RCC Members' Week, offering exclusive benefits to enthusiasts worldwide. Sustainability drives our innovation, with ongoing efforts to minimize environmental impact through responsible material sourcing and garment care education. Our Clubhouses in major cities serve as hubs for cyclists, combining retail spaces, cafs, and event venues to celebrate cycling culture.With a focus on technical excellence, we engineer products like the Pro Team Shadow and Ghost collections to meet the demands of extreme conditions. Our customer-centric approach includes free 14-day returns, crash replacement discounts, and tailored support for regional repair services. By blending cutting-edge technology with timeless design, we empower cyclists to push boundaries in any environment. Our team of cycling specialists combines decades of industry expertise to deliver gear that enhances every ride, from daily commutes to professional races. Through partnerships like the Rapha Racing Foundation, we champion initiatives that increase accessibility to cycling for all.
Services
Cycling Apparel
Performance Footwear
Weather Protection Gear
Product Care Guides
Cycling Community Programs
Clubhouse Network
Repair Services
Highlights and features
- We offer 14-day free returns on all orders
- Our garments feature reproofing technology for wet weather protection
- We provide crash replacement discounts and regional repair support
- Our product care guides extend garment lifespan by up to 30%
- We operate Clubhouses in 6 major global cities
Services
Cycling Apparel
High-performance cycling clothing engineered for breathability, moisture-wicking, and aerodynamic efficiency. Our technical fabrics maintain comfort across varying temperatures and conditions. Each piece undergoes rigorous testing to ensure durability for professional and recreational cyclists.
Product Care Guides
Comprehensive care instructions for extending garment lifespan. Includes washing protocols, storage recommendations, and reproofing techniques. Our guides help maintain technical performance while reducing environmental impact through sustainable maintenance practices.
Clubhouse Network
Global community centers featuring retail spaces, cafs, and event venues. Locations in six major cities provide cycling resources, live racing broadcasts, and organized rides. Each Clubhouse offers a curated selection of current season apparel and exclusive events.
Repair Services
Post-crash replacement discounts and regional repair partnerships. We facilitate garment restoration through approved service providers. Our network ensures timely repairs while maintaining product integrity and performance characteristics.
Cycling Community Programs
Membership programs and charity challenges fostering global cycling culture. The Rapha Racing Foundation supports women's cycling initiatives and breast cancer research. RCC Members' Week features exclusive events and benefits for registered participants.
Questions
What is Rapha Racing's return policy?
Orders can be returned within 14 days for a full refund. We offer free returns on all standard shipments.
Do you offer repair services for damaged gear?
Yes, we provide crash replacement discounts and partner with regional repair services for garment restoration.
How do I care for water-repellent garments?
Follow our reproofing guide to maintain water resistance. Avoid fabric softeners and tumble drying to preserve technical properties.
What locations have Rapha Racing Clubhouses?
We operate Clubhouses in London, Berlin, Manchester, Copenhagen, Amsterdam, and Mallorca.
Is there a membership program?
Yes, the Rapha Racing Cycling Club offers exclusive benefits including Members' Week events and special discounts.
How does Rapha Racing support sustainability?
We implement eco-conscious material sourcing, garment longevity programs, and energy-efficient manufacturing processes to reduce environmental impact.
Reviews (6)
Daniel M. Bonar Manurung
Dec 28, 2021
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Good store, friendly staff, they have good cafe indoor and outdoor cafe on the backyard. And a clean restroom too
Damon Bonnett
Oct 13, 2021
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These guys remind me of the cool guys that work in my SF store. I walked in and they said; Sir you look tired ( which I was) and asked; if I needed help. I kindly replied no thank you and asked for a shot. Its a good feeling to know theres a spot while on vacation I can be welcomed in while taking a break from all the walking Ill be doing in NYC for the week. We even had a fun chat about what John Hughes movies a younger staff member should watch for his first history lesson on 80s pop culture. Thank you rapha store NYC!!!!
Jonathan Tan
Oct 13, 2021
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I love this place! Every time I walk in, I feel welcomed by the cafe & retail staff. As a cyclist, I appreciate their expertise when it comes to bikes beyond just attire. I enjoy chatting with the staff here about all things bike related! The group rides are plentiful and welcoming. I recommend this place to everyone!
David Ramos
Sep 24, 2021
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I dislike cheesy one star reviews myself and I wish I could say good things about my experience here but I cant. Similar to what others have said, the staffs attitude is arrogant and detached. Im not sure if its a management problem, but I would never have a store where employees literally walk around with no people skills. Even the most basic of courtesies would go a long way. Tip to the staff there: all you gotta say is hello and thanks and that might reduce those 1-star reviews youve been receiving.
Paul Wang
Sep 15, 2021
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The customer service at the shop was absolutely phenomenal! Everyone was really nice and helpful. I was helped by Chris and he was super patient and helpful. Im not sure about the previous comments but everyone was very attentive, took the time and patience to explain all the gear the store had to offer, and helped me find the jacket, shirt, and shorts I was looking for. I never felt like I was being upsold or ignored. I even left a bag by accident and was contacted by the store. Im not a bicyclist but would even consider being a member to rent their road bikes.
Osvaldo Adrian Delbrey
Sep 07, 2021
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I love this brand and what they supposedly stand for, but the staff in this store does the exact opposite of making the sport more accesible and cool. They are arrogant and disengaged when talking to you. As if you where some noob not worth the trouble. Left without buying.
