Business Details
50+ Years
experience
Emergency
services
Expert Roofing Services in Southeast New Mexico
Hamilton Roofing Company has been a trusted provider of comprehensive roofing solutions in Southeast New Mexico since 1948. As a family-owned and operated business, we specialize in both residential and commercial roofing services, including new construction, roof replacements, storm damage repairs, and insurance claim assistance. Our commitment to quality craftsmanship is evident in our use of premium materials such as TPO, asphalt shingles, wood shake, and metal roofing systems. We pride ourselves on personalized service, taking time to understand each client's unique needs and developing tailored solutions. With decades of experience navigating insurance processes, we provide expert storm damage assessments and restoration support.Our small company structure allows for direct owner involvement and exceptional attention to detail across Alamogordo, Artesia, Carlsbad, Las Cruces, and Roswell. We maintain rigorous safety standards while delivering prompt, reliable service for both emergency repairs and scheduled projects. Our team's expertise extends to specialized roofing types including traditional tile, low-slope systems, and solar panel-compatible installations. Through consistent service excellence, we've built lasting relationships with clients and earned recognition as New Mexico's top roofing provider.
Services
Roof Repair
Roof Installation
Storm Damage Assessment
Insurance Claims Assistance
Roof Restoration
Commercial Roofing
Residential Roofing
Gutter Services
Free Estimates
Metal Roofing
Details
- Year established: 1948
Highlights and features
- Family-owned since 1948 with deep local expertise in Southeast New Mexico's roofing needs
- Direct owner involvement ensures quality control and personalized service delivery
- Certified specialists in all roofing systems including TPO, metal, and tile installations
- Streamlined insurance claim process with expert storm damage documentation assistance
- Prompt response times for both emergency repairs and routine maintenance requests
What people say
Excellent workmanship
Professional crews
Prompt service
Great communication
Quality materials
Services
Roof Repair
Our expert technicians handle all types of roof repairs including hail damage, wind damage, and water intrusion. Using premium materials and proven techniques, we restore roof integrity while maintaining structural safety. Our team provides detailed inspections and cost-effective solutions for both residential and commercial properties.
Roof Installation
We specialize in complete roof system installations for new construction and aging roofs. Our services cover asphalt shingles, metal roofing, TPO membranes, and traditional tile systems. Each installation includes professional underlayment application and proper ventilation to maximize longevity and energy efficiency.
Storm Damage Assessment
Our certified inspectors provide comprehensive storm damage evaluations with photographic documentation. We identify hidden damage to roof structures and components, preparing detailed reports for insurance claims. Our team works directly with carriers to ensure proper compensation for repairs.
Insurance Claims Assistance
We guide clients through the entire insurance claim process for storm-damaged roofs. Our experts handle documentation, carrier communication, and repair coordination. We ensure proper coverage for all approved claims while maintaining transparent pricing and work scope.
Commercial Roofing
Our commercial roofing division handles flat roofs, low-slope systems, and industrial applications. We offer TPO, EPDM, and modified bitumen solutions with energy-efficient options. Services include regular maintenance programs, emergency repairs, and full system replacements for business properties.
People
JB Bratcher
Owner
JB Bratcher has led Hamilton Roofing Company since 2017, bringing 14 years of industry experience. He oversees operations while maintaining hands-on involvement in client relations and project execution.
Ami Bratcher
Owner
Ami Bratcher co-owns Hamilton Roofing Company since 2017. She manages administrative operations while ensuring the company maintains its customer-focused approach to roofing services.
Robert Rodriquez
Branch Manager
Robert Rodriquez serves as Branch Manager with extensive field experience. He supervises roofing crews and coordinates project timelines while maintaining direct client communication throughout service delivery.
Dustin Bratcher
Branch Assistant Manager
Dustin Bratcher manages day-to-day operations as Branch Assistant Manager. He coordinates service technicians and ensures equipment readiness while maintaining quality control standards.
Tom Lopez
Branch Operations Manager
Tom Lopez directs daily operations across service locations. He manages logistics, schedules projects, and ensures compliance with safety regulations while maintaining client satisfaction standards.
Questions
What areas do you service?
We serve Southeast New Mexico including Alamogordo, Artesia, Carlsbad, Las Cruces, Roswell, and surrounding communities for both residential and commercial roofing needs.
Do you handle insurance claims?
Yes, we assist with insurance claims for storm-damaged roofs. Our team provides documentation, communicates with carriers, and ensures proper compensation for approved repairs.
What roofing materials do you offer?
We install asphalt shingles, metal roofing, TPO membranes, wood shake, tile, and gravel built-up systems. Our experts recommend materials based on your property's specific requirements.
Are emergency repairs available?
Yes, we provide emergency roofing repairs for urgent situations. Contact our Alamogordo office for immediate assistance with storm damage or critical roof failures.
How long have you been in business?
Hamilton Roofing Company Company has served New Mexico since 1948. Our current owners have maintained family ownership since 2017 while continuing our legacy of quality service.
Do you offer free estimates?
Yes, we provide free roof estimates for all replacement and repair projects. Contact us to schedule your no-obligation assessment with a certified roofing specialist.
Reviews (3)
Sylvia Adler
Apr 25, 2021
Report
It is very difficult to find great service and quality workmanship any more. Robert and his team at Hamilton Roofing will provide you with both and on top of it, keep the communication open about whats going on with your project. I appreciate the kindness and respectfulness I received from them and will definitely use them in the future! Thank you again!
Clinton Currell
Apr 19, 2021
Report
Upon purchasing our home we had Hamilton roofing come out to analyze the Roof condition. They found a number of issues with the substructure and also damaged and missing tiles. They gave us a very reasonable proposal for the work. When we ask them to proceed with the work they actually did what they said they would do! Such a refreshing difference from many services out there. I would definitely refer them and also use them again myself.
Joshua Durham
Apr 18, 2021
Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Robert and his crew are extremely helpful, prompt, and professional. We appreciate the commitment you bring to the table when we call you for services. THANKS HAMILTON!!!
Services:Roof inspection,Roof repair,Roof installation
Robert and his crew are extremely helpful, prompt, and professional. We appreciate the commitment you bring to the table when we call you for services. THANKS HAMILTON!!!
Services:Roof inspection,Roof repair,Roof installation