Business Details
41 Years
experience
Emergency
services
Your Reliable IT Partner in Redding
Business Ware has been a trusted technology partner for businesses since 1985. Our family-owned company specializes in proactive IT solutions that prevent downtime and improve operational efficiency through managed services, robust security protocols, and customized technology planning. With decades of combined experience, our team delivers personalized support for businesses of all sizes, from small offices to enterprise-level operations.We maintain strategic vendor relationships to ensure seamless integration of hardware, software, and network systems while prioritizing cost-effective implementation. Our commitment to continuous technical education ensures clients receive cutting-edge solutions backed by 24/7 remote support and a 100% no-hassle guarantee for critical system failures.
Services
Managed IT Services
Security Solutions
VoIP Phone Systems
Equipment Sales
Backup Systems
Remote Support
Network Monitoring
Firewall Management
Server Management
Details
- Year established: 1985
Highlights and features
- We have over 35 years of experience in business technology solutions
- Our team provides 24/7 remote technical support for urgent issues
- Family-owned since 1985 with personalized client relationships
- We offer proactive IT maintenance to prevent system downtime
- Free technology assessment with no-obligation consultation
What people say
Quick response times
Great customer service
Highly knowledgeable staff
Reliable technical solutions
Proactive maintenance approach
Services
Managed IT Services
Our proactive IT maintenance ensures business continuity through 24/7 network monitoring, server management, and preventive maintenance. We handle hardware upgrades, software updates, and system optimization to minimize downtime while providing remote and on-site support options. Our clients benefit from predictable costs and dedicated technical resources tailored to their specific business needs.
Security Solutions
We implement multi-layered security systems including firewalls, antivirus protection, and intrusion detection protocols. Our security solutions feature real-time monitoring, vulnerability assessments, and customized threat response plans. Businesses receive regular security audits and employee training to maintain compliance with industry standards while protecting sensitive data assets.
VoIP Phone Systems
Modern VoIP solutions offer scalable communication systems with advanced features like call routing, voicemail-to-email, and mobile integration. We provide system design, implementation, and ongoing support without mandatory service contracts. Our solutions reduce communication costs while improving reliability and flexibility for growing businesses.
Backup Systems
Our backup solutions combine cloud storage with local redundancy to ensure business continuity. We implement automated backup schedules, test recovery protocols, and provide secure data retention policies. Clients receive customized backup architectures that match their specific compliance requirements and operational recovery time objectives.
Remote Support
24/7 remote support services address urgent technical issues through secure connections. Our technicians resolve software problems, configuration errors, and system performance issues without requiring on-site visits. This service includes emergency response, troubleshooting, and implementation of temporary fixes until permanent solutions can be deployed.
People
Wayne Facca
Founder & Technical Director
With 45+ years in technology, Wayne established Business Ware in 1985. He specializes in strategic technology planning and vendor management while maintaining technical certifications across multiple platforms. His expertise spans network infrastructure, security systems, and business continuity solutions.
Debbie Facca
Customer Service Director
Debbie manages client relations and business operations with 35+ years of experience in technology services. She oversees accounting, inventory, and client communications while ensuring service delivery meets quality standards. Her focus remains on maintaining personalized client interactions.
Daniel Facca
Systems Analyst
Daniel provides advanced technical support with 20+ years of troubleshooting experience. He specializes in network security, VoIP systems, and hardware/software integration. His technical proficiency includes enterprise-level system deployments and complex problem resolution for business clients.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, network security, VoIP phone systems, data backup solutions, and 24/7 technical support tailored to small business needs.
Do you offer emergency technical support?
Yes, we provide urgent assistance with remote support available during business hours and emergency response protocols for critical system failures.
What areas do you serve?
We serve Redding, Anderson, Cottonwood, Shasta Lake, Red Bluff, Corning, Burney, and Lakehead areas in Northern California.
How do you handle data security?
We implement multi-layered security solutions including firewalls, antivirus protection, intrusion detection, and regular security audits to protect business data.
Can you help with technology upgrades?
Yes, we provide technology assessments, equipment recommendations, and implementation services to ensure cost-effective upgrades that meet business requirements.
What makes your company different from other IT providers?
Our family-owned business combines 35+ years of experience with personalized service, proactive maintenance approaches, and a 100% no-hassle guarantee for system failures.
Reviews (7)
Barbara Durel
Sep 17, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Awesome Service! Awesome People! Have used for all my computer needs both for my business, Valley Auto Wholesale, and personally, for years. Highly recommend!
Awesome Service! Awesome People! Have used for all my computer needs both for my business, Valley Auto Wholesale, and personally, for years. Highly recommend!
Mira Reginato
Jan 23, 2021
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I am a college student who is actively using my laptop to communicate, work and upload large files. My laptop is a necessity. Over the years BusinessWare has been at my beck and call, treating me with the upmost respect and exceptional customer service. I am happy to support local family businesses such as BusinessWare, they by far go above and beyond to help you navigate all your electronics and purchase new to replace the old. I highly recommend BusinessWare if you are frustrated with your PC or having issues, they have your back and walk you through everything. I will forever be a loyal customer
Laurie Alexander
Jul 03, 2020
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Positive:Professionalism,Quality,Responsiveness,Value
We have been using Business ware and working with Wayne, Dan and Debbie, they are super professional. They get right back to you and take care of the problem immediately, if they can't they find a solution fast! We got a laptop from them and it is super fast and was competitively priced!
We have been using Business ware and working with Wayne, Dan and Debbie, they are super professional. They get right back to you and take care of the problem immediately, if they can't they find a solution fast! We got a laptop from them and it is super fast and was competitively priced!
Patrick Wallner
Sep 12, 2019
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BusinessWare has been providing us with excellect IT services for over 30 years. They are professional, prompt, fairly priced but most importantly they give a damn about their customers. They have a true family business and I recommend them to friends all the time.
BusinessWare is the original GEEK Squad
BusinessWare is the original GEEK Squad
Joseph M.
Apr 14, 2019
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Wayne, Debbie, and the crew are absolute professionals. Knowledgeable, expedient, and friendly, they always respond quickly and do a great job! I'm transitioning all of my computer needs to them as quickly as possible. Great job!
Ryan Warmington
Nov 05, 2018
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They broke my laptops replacement keyboard. The esc key is now lose and sometimes does not press unless fully pressed down. My laptop screen has 2 missing screws, they claimed I stripped them already. My case on the keyboard side will no longer fully close because they cracked the screw hole. I'm just glad they didn't decide to take my hard drive and replace it with a low end drive at this point.
They proceeded to blame me for giving them a broken laptop even though i have never opened it up. If they were not holding my laptop for ransom I would of never paid for the repairs. Horriable buisness
They proceeded to blame me for giving them a broken laptop even though i have never opened it up. If they were not holding my laptop for ransom I would of never paid for the repairs. Horriable buisness
Z. W.
Apr 04, 2018
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Wayne and his crew have always been a phone call away. I no longer live in the area and I am in a different timezone. It doesn't matter what time I call with a problem, the team at BusinessWare is remoting in to assist and get my business running again. A small business feel with big business capabilities. They truly care for our business and want to make sure we are running at 100%! Thank you Wayne and team!
