Business Details
4 Years
experience
Emergency
services
Your Trusted Property Management Partner in Derby, CT
At All-Star Property Management, we achieve success by consistently exceeding client expectations through exceptional service, meticulous attention to detail, and unwavering professionalism. Founded with the goal of delivering world-class property management solutions, our innovative business model combines institutional industry standards with localized expertise. With over 28 years of accounting and real estate experience from our leadership team and decades of construction and development expertise, we specialize in residential, office, and retail property management.Our proactive approach and commitment to hiring top-tier professionals have established us as a trusted leader in the Derby, Connecticut area. We prioritize tenant satisfaction through streamlined service processes while maintaining a strong focus on property maintenance and owner profitability. Our team's diverse background in real estate acquisition, financing, and construction ensures comprehensive solutions for property owners and tenants alike.
Services
Property Management
Tenant Relations
Maintenance Services
Online Portals
Property Development
Details
- Year established: 2022
Highlights and features
- We offer 40+ years of combined construction and real estate development expertise
- Our team includes certified accounting professionals with real estate specialization
- We implement a proprietary property management system for tenant satisfaction
- Our leadership team has managed over $100M in real estate assets
- We provide 24/7 property maintenance support for urgent issues
Services
Property Management
Our comprehensive property management solutions cover residential and commercial properties. We handle tenant screening, lease administration, rent collection, and property maintenance. With experienced professionals overseeing daily operations, we ensure maximum return on investment for property owners while maintaining high tenant satisfaction through responsive service and modern management practices.
Tenant Relations
We provide dedicated tenant support services including application processing, move-in coordination, and maintenance request handling. Our team maintains open communication channels for prompt issue resolution. Through structured procedures and digital portals, we streamline rent payments, service requests, and lease renewals while ensuring compliance with local housing regulations and fostering positive landlord-tenant relationships.
Maintenance Services
Our maintenance services ensure properties remain in optimal condition. We offer 24/7 emergency repair response and scheduled maintenance programs. Our certified technicians handle plumbing, electrical, HVAC, and structural issues. Preventative maintenance plans help preserve property value while our digital work order system tracks service history and ensures timely completion of all maintenance requests.
Online Portals
We provide secure online portals for both property owners and tenants. Owners access financial reports, property status updates, and communication tools. Tenants manage rent payments, submit maintenance requests, and receive property notifications. These platforms offer 24/7 access to account information while maintaining strict data security protocols to protect sensitive information.
Property Development
Our property development services focus on strategic real estate investments. We handle property acquisitions, renovation planning, and value-add projects. With expertise in zoning regulations and construction management, we identify growth opportunities and implement development strategies. Our team oversees project timelines, budget management, and contractor coordination to maximize property potential and market value.
People
Charles D. Smith
CPA / Owner
Certified Public Accountant with 28+ years in real estate taxation. Manages investment portfolios and provides strategic financial guidance. Graduated from Sacred Heart University with accounting degree. Active community board member with expertise in real estate finance.
Jerry A. Nocerino
Developer / Owner
Construction industry veteran with 40+ years experience. Specializes in residential and commercial development. Former carpentry instructor with hands-on expertise in property conversions. Manages large-scale real estate projects from concept to completion.
Jeffrey G. Smith
Property & Accounts Manager
8-year property management veteran with diverse operational experience. Oversees financial operations and vendor contracts. Transitioned from film industry management to property management leadership. Implements efficient business processes for day-to-day operations.
Jeremy O. Nocerino
Property & Construction Manager
Construction expert with family business background. Manages multi-family and commercial properties. Combines technical construction knowledge with retail business experience. Handles property acquisitions and maintenance operations.
Questions
How do I apply for rental properties?
Visit our website to view current vacancies and submit applications online. Our team processes applications within 48 hours during business days.
What property types do you manage?
We manage residential properties including single-family homes, apartments, and multi-family units, as well as commercial office and retail spaces.
How can I pay rent?
Use our secure online portal for rent payments. We accept electronic transfers and offer payment confirmation receipts.
What maintenance services are available?
We provide 24/7 emergency maintenance and scheduled repairs. Submit requests through our online portal or contact our service line directly.
How are property inspections conducted?
We schedule inspections with 24-hour notice during regular business hours. Our team documents property condition and communicates findings promptly.
Can I schedule after-hours appointments?
We offer limited after-hours appointments by arrangement. Contact our office to discuss availability outside regular business hours.
Reviews (3)
JIll Powers
May 25, 2021
Report
The best property management company I have ever dealt with. The building was maintained impeccably. They are responsive, professional and a pleasure to work with, When we had to move, I wish we could have moved to another one of their properties. I would recommend to anyone.
Sarah P.
Feb 07, 2021
Report
No assigned parking, the apartment is spacious only issue is there is no smoking and the person below us smokes at the back door. Not just cigarettes but weed also I do not like it drifting into my apartment, only had a few minor issues but were promptly fixed. All in all it's really not a bad place to live
Brian Lehane
Dec 12, 2020
Report
Positive:Professionalism,Quality,Responsiveness,Value
I was in my unit for 5 years. No issues, very responsive and very helpful to my wife and myself.
I was in my unit for 5 years. No issues, very responsive and very helpful to my wife and myself.
