Business Details
50+ Years
experience
Emergency
services
Your Trusted Property Management Partner in Boston
Founded in 1965, The Copley Group has been a cornerstone of Boston's real estate landscape for over five decades. Our expertise in residential and commercial property management stems from hands-on experience managing our own investments, which we now extend to third-party clients. We prioritize proactive strategies, community engagement, and meticulous attention to historical preservation, ensuring properties thrive as sources of pride for residents and stakeholders.Our leadership team, with decades of cumulative experience, drives operational excellence through responsive management, innovative value-add initiatives, and a commitment to enhancing asset valuations. By blending creativity with proven methodologies, we deliver tailored solutions that meet ownership goals while fostering vibrant, well-maintained communities.
Services
Residential Property Management
Commercial Property Management
Apartment Leasing Services
24/7 Maintenance Operations
Community Enhancements
Value-Add Initiatives
Historical Preservation
Commercial Space Leasing
Tenant Relations
Asset Optimization
Details
- Year established: 1965
Highlights and features
- We've managed Boston properties since 1965 with deep regional expertise
- Our 24/7 maintenance team ensures prompt issue resolution
- Proactive community enhancements improve property value and safety
- Leadership team averages 30+ years in local real estate operations
- We maintain 100% transparency in all property management processes
Services
Residential Property Management
We provide comprehensive management for residential properties including proactive maintenance, tenant relations, and value-enhancing renovations. Our team ensures high occupancy rates through responsive service and strategic marketing while preserving architectural integrity. With decades of local experience, we optimize property performance through customized solutions tailored to each community's unique needs.
Commercial Property Management
Our commercial management services focus on maximizing asset value through lease optimization, vendor coordination, and capital improvement planning. We specialize in maintaining properties during economic fluctuations while ensuring tenant satisfaction through efficient operations and proactive communication. Our regional expertise helps position commercial spaces for long-term success.
24/7 Maintenance Operations
Our round-the-clock maintenance team addresses urgent issues promptly with a dedicated parts warehouse and network of trusted professionals. We prioritize rapid response times while maintaining high-quality standards for all repairs. Preventative maintenance schedules help minimize disruptions and extend property lifespan through proactive care.
Community Enhancements
We implement targeted upgrades including landscaping, sidewalk repairs, and energy-efficient lighting to boost property appeal and safety. Our initiatives focus on creating welcoming environments that benefit residents and local communities. Regular assessments identify opportunities for sustainable improvements that enhance overall neighborhood quality.
Value-Add Initiatives
Our team identifies strategic opportunities to increase property value through renovations, operational efficiencies, and market positioning. We analyze current performance metrics to develop customized plans that balance investment with measurable returns. These initiatives focus on modernizing spaces while maintaining historical character where applicable.
People
Norman A. Levenson
President and CEO
Founder with nearly six decades of real estate experience in property management and development. Specializes in acquisitions and financing for multi-unit properties. Holds leadership roles in local real estate associations.
Michael Phillips
Chief Operating Officer
CPA with 35+ years in real estate operations and financial management. Expert in transaction structuring and organizational efficiency. Previously worked with institutional investors and REITs across Boston markets.
Benjamin Levenson
Director of Operations
Over 15 years with TCG, overseeing day-to-day property management. Holds degrees in information management and culinary arts. Active in Massachusetts Apartment Association leadership.
Ryan Pittsley
Director of Property Management
20+ years in property management with expertise in financial performance and asset sustainability. Oversees residential and commercial portfolios across Boston. Focuses on collaborative value-add initiatives.
Arielle Friedler
Director of Marketing
Develops marketing strategy with background in leasing administration and Boston's top advertising agencies. Holds marketing degree with real estate specialization. Active in Back Bay Association leadership.
Questions
What types of properties does The Copley Group manage?
We manage residential apartments and commercial spaces across Greater Boston, including historic buildings and modern developments.
Do you offer 24/7 maintenance services?
Yes, our dedicated maintenance team provides round-the-clock support with a parts warehouse and trusted service network.
Are there fees for apartment rentals?
No fees apply when rentals are initiated directly through our leasing office.
What community improvement initiatives do you prioritize?
We invest in landscaping upgrades, sidewalk improvements, tree trimming, and energy-efficient enhancements for all properties.
Can you manage commercial properties outside Boston?
Our expertise extends to suburban communities including Brookline, Newton, and Norwood.
Reviews (6)
Jennifer R.
Dec 07, 2021
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Awful
-water shutdown
-no heating for days in winter
-dirty building
-no respect for tenants
Stay away.
-water shutdown
-no heating for days in winter
-dirty building
-no respect for tenants
Stay away.
Sarah Donovan
Oct 21, 2021
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First off, the apartment I am renting from The Copley Group looked beautiful when I toured it. I was pleasantly surprised when I moved in. Then the chaos ensued. When we signed the lease, the management team failed to inform us that all of the gas hookups/shutoffs for the entire BUILDING were in our unit. We have lived here since June 2021 and I have had National Grid people in my apartment every single week since then. It was only after we complained so many times did they start giving us some sort of notice. Even now, the maintenance people don't show up on time. The water heater leaks. Ceilings
Stella M.
Sep 24, 2021
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OUR APARTMENT IS LITERALLY INFESTED WITH COCKROACHES AND COPLEY JUST NONCHALANTLY SENDS AN EXTERMINATOR. Ok what about the TENS of NEW cockroaches in traps we see every morning??? What about our fear of cockroaches being in our room, our clothes, food??! This level of apartment sanitation is illegal and we're going to withhold paying rent if this issue isn't fixed ASAP. AVOID AT ALL COSTS, paying a few hundred more per month is worth it
Mike Martin
Sep 23, 2021
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My girlfriend moved into one of their apartments less than a month ago (I am not a resident), and there has been a continuous stream of large cockroaches the entire time (~5-10 per day). The fact that this started immediately makes it clear that this problem was known prior to the move-in date, and nothing was done about it nor was my girlfriend told about it. While the company has now hired a pest control company to solve the problem, they have not been flexible or understanding with respect to possible solutions to a problem that is frankly disgusting and of nobody's fault but their own. Bug
Ro B.
Sep 16, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Prompt response. Repairs expertly performed by a very personable and helpful gentleman.
Prompt response. Repairs expertly performed by a very personable and helpful gentleman.
Alaa Ayach
Aug 06, 2021
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I lived in a 100 Jersey st apartment for over 2 years and the entire staff there is very helpful and responsive. From Will to Neil. To Kyle who helps you with your application. At 100 Jersey, we have a maintained small gym, a coffee machine and a concierge service that takes care of all your packages to the apartment door.
