Shelter Realty

Business Details

25 Years

experience

Emergency

services

Your Trusted Las Vegas Property Management Partner

Shelter Realty Property Management has been delivering full-service property management solutions across the Las Vegas Valley for over two decades. With a dedicated team managing more than 600 residential properties in Las Vegas, Henderson, and North Las Vegas, we specialize in tenant placement, rigorous screening processes, and 24/7 maintenance support to protect investments and maximize returns. Our services extend beyond standard management to include real estate sales, relocation assistance, and investment property guidance, supported by industry-leading software for transparent financial management.

Founded by Henderson Police Officer Tony Sena, our firm combines local expertise with national standards through memberships in the National Association of Residential Property Managers, Nevada Association of REALTORS, and National Association of REALTORS. We maintain strong vendor partnerships to ensure quality care at competitive rates while adhering to Nevada statute 118A.260 by providing Clark County-located emergency support. With both local and out-of-state landlords trusting our services, we offer comprehensive market insights through weekly updated real estate reports.

Services

Property Management Tenant Screening Rent Collection Maintenance Coordination Eviction Processing Real Estate Sales

Details

Year established: 2001

Highlights and features

20+ years managing Las Vegas rental properties with proven results
Managing 600+ properties with volume discounts through trusted vendors
24/7 maintenance support with emergency repair hotline access
Transparent pricing with no hidden advertising fees
In-house legal counsel for eviction process compliance

Associations and certifications

National Association of Residential Property Managers
Nevada Association of REALTORS
National Association of REALTORS

What people say

Maximized returns Reliable tenants Stress-free management Quick response times Transparent processes

Website

Update Listing

Services

Property Management

Our full-service property management handles tenant relations, lease enforcement, and property upkeep for single-family homes, condos, and townhouses. With over 20 years of local experience, we protect investments through proactive maintenance and financial reporting. Our specialized team manages over 600 properties while maintaining Nevada legal compliance for landlords.

Tenant Screening

We implement multi-layered tenant evaluation including credit checks, employment verification, and rental history analysis. Our proprietary scoring system identifies qualified applicants while minimizing risk for property owners. We verify income through multiple documentation sources to ensure accurate tenant selection in Las Vegas market conditions.

24/7 Maintenance

Our maintenance program provides round-the-clock support through dedicated repair hotlines and online reporting systems. Licensed vendors handle urgent issues while maintaining detailed service records for owner transparency. We coordinate both emergency and routine maintenance to preserve property value and tenant satisfaction.

Eviction Processing

Licensed legal professionals manage lawful evictions for non-payment or lease violations while protecting owner interests. We follow Nevada-specific procedures including proper notice service by licensed process servers. Our documented approach minimizes legal risks while maintaining tenant compliance with state regulations.

Rental Marketing

Our marketing strategy combines MLS listings, targeted online campaigns, and real estate partnerships to maximize property visibility. Custom pricing strategies and professional listing materials help achieve faster leasing with qualified tenants. We leverage digital platforms while maintaining traditional marketing channels for broad market reach.

People

Tony Sena

Broker / Owner

Former Henderson Police Officer with 20+ years real estate experience establishing Shelter Realty as a trusted management firm across Las Vegas Valley.

Rachelle Shelly Fryer

Office Manager

Coordinates property maintenance operations and office management functions with 15 years experience in Las Vegas property management systems.

Audri Schultz

Leasing Coordinator

Manages tenant leasing processes including applicant screening and lease documentation for the firm's expanding property portfolio.

Kara Morrison

Accounting Manager

Oversees financial operations using AppFolio software to maintain transparent accounting practices and timely owner disbursements.

Melisa Rojo

Field Agent

Spanish-speaking property manager handling field inspections and tenant relations with specialized local market knowledge.

Questions

What property management services do you offer?

We provide tenant screening, maintenance coordination, lease management, accounting services, and eviction processing for Las Vegas Valley properties.

How do you handle property maintenance emergencies?

Our 24/7 repair hotline and online tenant portal ensure urgent issues receive immediate attention and documentation.

What areas do you serve?

We manage properties throughout Las Vegas, Henderson, and North Las Vegas with local market expertise.

How are maintenance fees structured?

No additional coordination fees apply - our volume discounts through 600+ managed properties reduce costs for owners.

What tenant screening criteria do you use?

We evaluate six factors including income verification, credit history, and rental payment records for qualified tenants.

How often are property inspections conducted?

We perform semi-annual inspections with move-in/move-out documentation to maintain property standards and compliance.

Reviews (7)

Write a Review

Michael M.

Dec 02, 2021 Report

I have leased a house through this company (personal residence) and have paid the usual deposits and 1st months lease payment and have NEVER been late on lease payment and have, in fact, paid EARLY every month (1-2 weeks usually). The washer stopped working, so the company sent out their technician. He said there was a "rock" in the unit and that caused the pump to fail. And they want us to pay repair costs, since they believe we put the rock in the laundry (we did not).

So, I called an independent technician (another company) to come out to evaluate. As soon as I showed him the "

Meyer Smith

Nov 27, 2021 Report

The best decision you'll ever make financially is investing with Mrs patience adamson was scammed twice and I didn't want to have anything to do with trading until I met her and she changed my mind.I have made profits from the first and second stage and I'm currently expecting $15000 from the third stage, I'm greatful ma'am. you can reach her in Email: patienceadamson494@gmail.com WhatsApp +13236286419

Steve A.

Mar 26, 2021 Report

They are terrible. Doing business with this organization will have you in the red quickly. They give bad advice, lazy, and will only take job that are easy for them. They charge more than competitors and do not offer anywhere near the value. Do yourself a favor and stay away from Shelter Realty and any other company they are affiliated with.

Cindy M.

Jan 13, 2021 Report

I am a tenant and have to say that this has been the best property management company to work with. Shelly is on top of repairs when needed and very easy to talk with. I usually try and avoid calling to get something repaired - especially if it seems like something I could do. She is always there to give suggestions or to say "no, you should put in a request" I remember one time when my key didn't turn in my front door she stayed on the phone with me while I tried to "blow dry" the lock lol. Audri is great as well. She answers questions quickly and Gracie who has done

Marlene G.

Sep 20, 2020 Report

Hello Shelly,

I would like to thank everyone for their excellent work and professionalism. During these difficult times, everyone went beyond their responsibilities ,and made the rental of my home flawless! You have a WONDERFUL team. Many thanks,
Marlene Greenspan

Fadi F.

Aug 14, 2020 Report

I cant thank the shelter realty team for all their support in managing my property in henderson nevada for over 10 years while i was out in california. They are by far the best property managment company in vegas . i was with a previous company prior to using shelter realty that have screwed me over and were dishonest in so many levels. ppl and ever since switching to shelter realty it has been nothing but a positive experience. from tenants to billing to questions they got you and they have the best interest for the property owner. i did have some challenging tenants over the years, but how shelly

Amy B.

Jul 20, 2020 Report

Started using Shelly Fryer at Shelter Realty last year, to manage a commercial property we inherited when Dad passed in 2018. I live out of state, so having a body on the ground was such a great asset. This place was a nightmare until then. After a lengthy and expensive court battle to evict current tenants who owed more than $100K in back rent, and absolute crooks, I hired Shelter to help us find a new tenant and repair the mess that was left behind. Shelly was up to the challenge. Not only did she find us a qualified tenant, but she went above and beyond to help us clean up, repair and get our