Our interaction with the AT-NET team has been outstanding. It's one thing to parrot 'best practices' recommended by vendors without regard to cost. It's another to help your customer understand the choices available to solve a problem with a cost-effective analysis of needs and wants. The AT-NET team does an excellent job of listening to our concerns and addressing them completely.
We are in the people business as much as the technology business. We strive to build successful, long-term partnerships and a strong team. Our service locations are in the Carolinas, Florida and Tennessee, making us accessible to companies in the region. With experience stretching back to our founding in 1999, we have developed a proven process that is strategic in approach.
We are in the people business as much as the technology business. We strive to build successful, long-term partnerships and a strong team. Our service locations are in the Carolinas, Florida and Tennessee, making us accessible to companies in the region. With experience stretching back to our founding in 1999, we have developed a proven process that is strategic in approach.
Services
Company Overview
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In 1999, AT-NET started out as just a couple of engineers servicing a handful of small and medium businesses (SMBs). We had dreams of becoming the largest technology group in the Southeast, working with enterprise-level customers all over the world. During this journey, our team discovered that this purely transactional business wasn't fulfilling for us, and we sought more of a local, homegrown partnership with our clients.
Request a Managed Services Proposal
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AT-NET Services provides Managed Services with a specialty in Managed Security Services. We can help your company design, implement, protect, and maintain your technology systems. If you are looking to augment your IT team or make a change in how your technology services are delivered, ask for a meeting with one of our Senior Account Executives to discuss your goals.
Customer Support
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CAC Engineers will open a trouble ticket, give you a ticket number, and take down all pertinent information. CAC engineers will either work the trouble remotely or assign to a field engineer for on-site attention. In the case of a specialized issue, the CAC will assign the proper engineer for the issue and, upon confirmed resolution, will close out the ticket.
Managed IT Services
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Your short and long-term success is our team's primary focus. We have a security-first approach in managing your technology reducing your risks and positioning IT to make your people more efficient. The result is we help your people do their job better. By focusing on the uniqueness of your business, our team will help you invest in the proper technology that will give your organization the edge you need to compete.
Security Information and Event Management
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Security Information and Event Management, SIEM for short, is a technology that has been around for more than a decade. SIEM is a very important set of tools and procedures that are coupled together to inform your IT staff of threats, breaches, and procedures to handle such situations. Ideally, a 24 X 7 X 365 Security Operations Center (SOC) should be monitoring and responding to SIEM alerts.
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