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Business Details
22 Years
experience
Custom Kitchen Cabinets & Countertops in Bensenville, IL
Founded in 2004, Factory Plaza has established itself as a leading manufacturer of custom kitchen cabinets and countertops in the United States. Based in Bensenville, Illinois, our 45,000-square-foot facility houses over 2,000 slabs of natural stone and quartz, making us one of the largest fabricators in the Midwest. We specialize in crafting American Wood Cabinets, offering tailored solutions for kitchens, bathrooms, closets, and commercial spaces. Our team combines advanced CNC technology with traditional craftsmanship to deliver durable, high-quality products. With 20 years of industry experience, we have completed over 50,000 residential and 10,000 commercial projects, maintaining an A+ rating from the Better Business Bureau.

We prioritize direct factory pricing, eliminating intermediaries to provide cost-effective solutions without compromising quality. Our commitment to innovation is evident in our extensive material selection, including quartz, granite, quartzite, and semi-precious stones. We serve both homeowners and professionals, offering in-home consultations and virtual design tools for seamless project planning. Our accolades, including Angie's List Service Awards and Best of Houzz recognition, reflect our dedication to customer satisfaction. By maintaining transparency in pricing and processes, we ensure clients receive exceptional value and service tailored to their unique needs.
Services
Custom Kitchen Cabinets Quartz Countertops Granite Countertops Bathroom Vanities Closet Storage Solutions Commercial Cabinetry Countertop Installation Cabinet Refinishing ADA-Compliant Cabinets Fireplace Mantels
Details
  • Year established: 2004
Highlights and features
  • We have 20 years of experience in custom cabinetry and countertop fabrication.
  • Our A+ Better Business Bureau rating reflects our commitment to excellence.
  • We offer free estimates with no-obligation in-home consultations.
  • We maintain 2,000+ slabs in stock for immediate project availability.
  • Our direct factory pricing eliminates intermediaries for cost savings.
Associations and certifications
  • Better Business Bureau
  • Angie's List
  • Houzz
What people say
5-star reviews Unbeatable deals Superior craftsmanship Expert installation A+ BBB rating
Services
Custom Kitchen Cabinets
Factory Plaza creates fully customizable kitchen cabinets using premium materials like melamine, acrylic, and wood. Our designs accommodate specific storage needs and aesthetic preferences. With 30 standard colors and custom options, we ensure seamless integration with any kitchen style while maintaining durability and functionality.
Quartz Countertops
We offer a wide selection of quartz countertops featuring patterns like Calacatta Terra and Cristallo quartzite. Our fabrication process ensures precise cuts and polished finishes. These non-porous surfaces provide stain resistance and low maintenance while enhancing kitchen aesthetics with natural-looking veining and textures.
Bathroom Vanities
Our custom bathroom vanities combine practical storage solutions with elegant design elements. Available in various configurations including ADA-compliant options. We use moisture-resistant materials to withstand humid environments while offering customization for sink placement, drawer organization, and finish preferences.
Closet Storage Solutions
Factory Plaza designs efficient closet systems tailored to individual storage requirements. Features include adjustable shelving, specialized hanging rods, and space-saving configurations. Our solutions maximize storage capacity while maintaining accessibility and aesthetic appeal for both residential and commercial applications.
Commercial Cabinetry
We provide durable cabinetry solutions for commercial spaces including offices, medical facilities, and retail environments. Our designs meet industry-specific requirements for functionality and safety. Features include ADA compliance, heavy-duty materials, and customizable layouts to optimize workspace efficiency and professional aesthetics.
Questions
What services do you offer for kitchen remodeling?
We provide custom kitchen cabinets, quartz and granite countertops, and complete installation services. Our offerings include in-home consultations and virtual design tools for project visualization.
Do you provide free estimates for your services?
Yes, we offer free estimates through our online form, in-person visits, or by texting project details to 630-607-8744 with no obligation required.
Are your cabinets customizable to specific design preferences?
Our cabinets offer full customization including 30 standard colors, custom color matching, and various door styles to match individual aesthetic and functional requirements.
What countertop materials are available?
We stock over 2,000 slabs including quartz, granite, quartzite, marble, soapstone, and semi-precious stones with options for both polished and textured finishes.
Do you serve commercial clients?
Yes, we provide cabinetry and countertop solutions for commercial spaces including offices, medical facilities, and retail environments with specialized design considerations.
What warranty options are available for your products?
We offer comprehensive warranties covering both materials and workmanship. Specific terms vary by product type and are detailed during the consultation process.
Reviews (6)
Aydan Hensley
Jan 28, 2022 Report
Thank you so much to everyone at Factory Plaza especially Magda. We got all new cabinets (with a custom color) and quartz countertops. Everything is absolutely gorgeous! Everyone at the showroom and those that came out to the house for install were very communicative, helpful, and friendly. The process was very smooth. It was about 2 weeks for my custom color to be approved (they sent back the first one themselves that arrived about a week prior), and then it was 3-4 weeks for the cabinets to be finished and arrive to my home. Once cabinets were installed, they came out to measure for the countertops
Robert Sanchez
Jan 15, 2022 Report
We were doing our kitchen counters with a matching backsplash and I cannot recommend Factory Plaza enough! After doing a lot of research and gathering prices- Factory Plaza struck gold. Not only was the staff very friendly and helpful but we were able to get the lowest pricing across the board for beautiful quartz slabs!
Kevin B. is your guy. We knew our estimated measurements which always helps in these sort of projects. In our visit we sorted through all their options and in less than a month we had our kitchen counters and backsplash both measured and installed. Mind you, this was all done
Steve Weirich
Dec 31, 2021 Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
I recently renovated my kitchen with custom cabinets from Factory Plaza. My sales consultant, Kevin Burkhardt, made the whole process easy and enjoyable. His professionalism and expertise was exactly what my wife and I were looking for. I highly recommend Factory Plaza and I suggest you ask for Kevin when you stop in.
Services:Cabinet design,Custom cabinets
Lidiya Golub
Dec 17, 2021 Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Great customer service. Very helpful staff, especially my guy Kevin. Went above and beyond to accommodate my kitchen requirements. Fixed any issues that arose during the process. And definitely great quality product!
Susieqstitches
Oct 04, 2021 Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
They did an amazing job from start to finish. We are so happy with our new countertops! Ursula was great to work with- she gave us good suggestions and explained the whole process. From start to finish we had new countertops in a couple of weeks! Installation was professional and they look beautiful!
Service:Worktops
Gordon Bale
Apr 11, 2021 Report
We had a really BAD and UNPLEASANT experience with Factory Plaza, specially with Urszula and Bozena. After we choose a counter top and we got the price (over $3100) and after we agreed with the price and date of Installation in 3 weeks after the agreement date. Urszula called 5 days before installation date to say that they are busy and will not be able to do it on that date, we complained and we got it installed on time, but then another problem. Part around sink was not done as should be (in the pictures white one is in the one in our kitchen, black one is at our friend's place with the same