Business Details
21 Years
experience
Your Trusted Albany Pharmacy Since 2005
Crestwood Pharmacy has been a trusted healthcare provider in the Albany community since 2005, founded by owner and pharmacist Jay Patel. Our mission combines traditional values with modern technology to deliver patient-centered care, prioritizing personalized attention and accessibility. With a focus on quality pharmaceutical services, we offer medication management, vaccinations, chronic disease support, and durable medical equipment. Our team of experienced pharmacists and technicians ensures accurate prescriptions, competitive pricing, and open communication with healthcare providers. We maintain a strong commitment to community health through programs like our CDC-recognized Diabetes Prevention Program and opioid overdose prevention initiatives.As a family-owned business, we emphasize trust, integrity, and compassionate service in all patient interactions. Our online prescription ordering and refill systems provide convenience while maintaining strict privacy standards. We actively support professional organizations advocating for improved patient care and pharmacy practice. Our pharmacists uphold the Oath of a Pharmacist, dedicating themselves to lifelong learning and ethical conduct. Located at 26 Picotte Drive, we serve Albany residents with extended weekday hours and Saturday availability.
Services
Prescription Refills
Vaccinations
Diabetes Management
Medical Equipment
Weight Loss Program
Naloxone Access
Home Healthcare Products
Pharmacy Consultations
Details
- Year established: 2005
Highlights and features
- We offer personalized medication management with 18 years of local expertise
- Our pharmacists provide chronic disease support and medication therapy management
- We maintain 24/7 prescription privacy and HIPAA compliance
- Our CDC-recognized diabetes prevention program supports community health
- We offer convenient online prescription refills and next-day medication ordering
Associations and certifications
- CDC
What people say
Outstanding customer service
Personalized attention
Knowledgeable pharmacists
Community-focused approach
Helpful during medication shortages
Services
Prescription Services
We provide comprehensive prescription services including new prescriptions, refills, and medication synchronization. Our pharmacists verify all prescriptions for accuracy and potential interactions. We offer online ordering and next-day availability for most medications. Our team works directly with healthcare providers to ensure proper dosing and treatment plans.
Vaccination Services
We offer a full range of vaccinations including flu, COVID-19, shingles, and pneumonia vaccines. No appointment necessary for most immunizations. Our pharmacists are trained to administer vaccines safely and efficiently. We maintain proper storage and handling protocols to ensure vaccine effectiveness. Documentation provided for all administered vaccinations.
Diabetes Prevention Program
Our CDC-recognized Diabetes Prevention Program helps at-risk individuals prevent type 2 diabetes through lifestyle changes. Certified educators provide personalized guidance on nutrition, physical activity, and blood sugar monitoring. The program includes both individual consultations and group classes to support long-term health improvements.
Medical Equipment
We stock a wide selection of durable medical equipment including blood glucose monitors, nebulizers, compression socks, and mobility aids. Our staff assists with insurance billing options and equipment rentals. All products meet quality standards for home healthcare use. We provide education on proper equipment usage and maintenance.
Naloxone Access
We provide naloxone (Narcan) access without prescription in most cases. Our pharmacists educate patients on opioid safety and overdose response. We offer community training sessions on naloxone administration. This life-saving medication is available at competitive pricing with insurance billing options.
People
Jagat Jay Patel
Owner & Supervising Pharmacist
Dr. Patel founded Crestwood Pharmacy in 2012 after gaining clinical experience in various healthcare settings. He earned his PharmD from Albany College of Pharmacy in 2004. A local Albany resident since childhood, he combines traditional values with modern pharmacy practice. He actively participates in daily operations and community health initiatives.
Questions
What are Crestwood Pharmacy's operating hours?
We're open Monday-Friday 9am-7pm, Saturday 9am-2pm, and closed Sundays and major holidays.
Do you offer prescription delivery services?
While we don't offer delivery, we provide online prescription refills and next-day availability for most medications.
Can I transfer prescriptions to Crestwood Pharmacy?
Yes, transferring prescriptions is easy - just let us know which prescriptions you'd like to transfer.
Do you carry over-the-counter medications?
We offer a full selection of over-the-counter medications and wellness products in addition to prescription services.
Are vaccinations available without appointments?
Most immunizations are available on a walk-in basis during regular business hours.
Do you accept insurance for medical equipment?
Yes, we offer insurance billing options for durable medical equipment rentals and purchases.
Reviews (5)
Holly T.
Jan 26, 2021
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I don't know why there aren't more reviews for Crestwood but here goes....This is my neighborhood pharmacy and they never disappoint. Sure, they are not open around the clock and they are a small store BUT, as they know they are my regular pharmacy, they keep things in stock especially for me and they always have a smile when you go in. They take time to know you and explain things to you. If you need something after hours, sure...stop at Walgreens or CVS but for your regular prescriptions, Crestwood is the best.
Bonnie Doody
Nov 20, 2019
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The staff is friendly and helpful. They answer my questions. I can count on them to let me know when my prescriptions are ready and to notify me of any issues.
Tallboycan
Dec 24, 2018
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Crestwood has been our pharmacy for years now and I appreciate the heck out Jay and crew. Such a personal, small business feel to it and that means a lot in a pharmacy. I tend to ask a lot of questions about any prescription and they're great about answering them - not just patient with me but almost eager to answer my questions. Going to Crestwood is like a jillion times better than the CVS/Walgreens of the world. We all need more small, independent businesses like Crestwood in our lives, these days more than ever. Oh and they have plenty of parking.
Mynameisearl
Dec 12, 2018
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I had an issue and it was revolve, quickly and Crestwood Pharmacy reached out to me and took the time to listen to me and help me to understand what was the issue,e everything was taken care of and follow up with a phone call , I have to say that I was very happy with the customer service, I only have had this type of care from this pharmacy and I would highly recommend Crestwood Pharmacy
Laurie C.
Mar 09, 2018
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Needed Motrin. This is an independently owned pharmacy, so kudos to them for that in this era. The staff were friendly. I'm just so used to Walgreens and Rite Aid, that I found it to have a very limited selection, with many items being behind the counter. So an average rating, but I'd try them again.
