Business Details
50+ Years
experience
Your Trusted Partner for Accessible Transportation Solutions
NYC Wheelchair Transportation has been a trusted mobility partner for individuals with permanent or temporary impairments since 1975. Our mission is to provide accessible, reliable, and affordable non-emergency medical transport and wheelchair taxi services across New York City and surrounding areas. With a fleet of ADA-compliant vehicles and professionally trained drivers, we specialize in ambulette services, hospital discharge assistance, bariatric transportation, and stair-assisted transfers. Our commitment to safety is reinforced through HIPAA-compliant protocols, routine vehicle inspections, and advanced driver training in wheelchair securement and patient handling. We offer 24/7 service for medical appointments, airport transfers, and special events, ensuring door-to-door assistance with compassion and respect.Our team maintains real-time communication for timely pickups and provides live customer support to address any transportation needs. By prioritizing punctuality, vehicle accessibility, and personalized care, we strive to eliminate mobility barriers for New Yorkers and visitors alike. Our services extend to Nassau, Suffolk, Westchester, and New Jersey counties, with options for hourly bookings, group transportation, and long-distance medical travel. Recognized for our community-focused approach, we advocate for improved urban accessibility while maintaining partnerships with healthcare providers and senior care facilities. For over four decades, our company has remained dedicated to delivering safe, dignified transportation solutions that empower individuals with mobility challenges.
Services
Wheelchair Taxi
Ambulette Service
Medical Transport
Airport Transfers
Stair Assistance
Bariatric Transport
Group Transportation
Hospital Discharge
Long Distance Travel
Hourly Rentals
Details
- Year established: 1975
Highlights and features
- We offer 24/7 wheelchair-accessible transportation with same-day service availability
- Our drivers receive specialized training in wheelchair securement and patient handling
- We operate a fleet of ADA-compliant vehicles with hydraulic lifts and tie-down systems
- We provide two-men assist teams for stair and bariatric transportation needs
- Our service covers medical appointments, airport transfers, and long-distance travel
What people say
A+ service
Professional and kind
Safe and comfortable
Always on time
Compassionate staff
Services
Wheelchair Taxi
Our wheelchair taxi service provides door-to-door transportation with ADA-compliant vehicles featuring hydraulic lifts and securement systems. Available 24/7 for medical appointments, airport transfers, and daily errands, this service accommodates manual and power wheelchairs with trained drivers ensuring safe boarding and secure transport. Ideal for individuals requiring reliable, accessible transportation across NYC and surrounding counties.
Ambulette Service
Non-emergency medical transportation service with wheelchair and stretcher options for hospital discharges, dialysis appointments, and rehabilitation visits. Our vehicles feature climate control, wheelchair tie-downs, and trained attendants to assist with mobility needs during transit. Available for scheduled appointments or same-day requests across the tri-state area.
Stair Assistance
Professional two-men assist service for navigating stairs in buildings without elevator access. Our trained team safely carries passengers with wheelchairs or mobility aids up and down multiple flights using specialized techniques. Available as standalone service or with transportation bookings for medical visits and home transfers.
Bariatric Transport
Heavy-duty transportation solution designed for passengers requiring extra weight capacity and space. Our reinforced vehicles with expanded doorways and reinforced lifts accommodate bariatric wheelchairs and stretchers. Crews receive specialized training in safe handling techniques while maintaining patient dignity during medical transfers.
Airport Service
Dedicated airport transportation service for wheelchair users traveling through JFK, LGA, and EWR airports. Our drivers monitor flight status for timely arrivals, assist with luggage, and provide curbside check-in support. Vehicles feature ample space for mobility equipment and travel companions, with guaranteed on-time performance for departing flights.
People
Alexa Seleno
Founder
Alexa Seleno established NYC Wheelchair Transportation to address accessibility gaps in urban transportation. With over 25 years in healthcare logistics, she developed specialized protocols for safe patient transport and driver training programs that set industry standards for accessibility and customer care.
Questions
How much does wheelchair taxi service cost in NYC?
Fares start at $40 for short trips, with prices varying based on distance, time, and service type. We offer transparent pricing with no hidden fees.
Do you provide transportation to NYC airports?
Yes, we offer 24/7 wheelchair-accessible transportation to JFK, LGA, and EWR airports with flight monitoring and curbside assistance.
Are your drivers trained to assist wheelchair users?
All drivers complete specialized training in wheelchair securement, stair assistance, and patient handling protocols for safe transportation.
Can I book transportation for medical appointments?
We provide non-emergency medical transport for dialysis, physical therapy, and doctor visits with wheelchair/stretcher options available.
Do you offer long-distance transportation services?
Our long-distance service covers trips up to 200+ miles with rest stops and specialized equipment for comfortable extended travel.
What payment methods do you accept?
We accept major credit cards, debit cards, and Zelle payments for all transportation services.
Reviews (6)
Emmanuel Scroggins
Feb 03, 2022
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First Ride! I will book with these guys again. I have been using another service for years and I was so over medical transport. I decided to give these guys a try and they are the real deal. On-time, professional, English speaking, helped me into the doctor's office. Understood my difficulties and was very supportive. 10/10
Erick Pulgar
Feb 01, 2022
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I have scheduled and used this company now for a couple of round trips to a doctor's appointment in my wheelchair. They are a pleasure to deal with. Their service is timely, their drivers are knowledgeable, their vehicles are clean and in great condition. I will not hesitate to use them again or recommend their services.
Luciano Lord
Feb 01, 2022
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I'm a frequent rider with NYC Wheelchair Transportation and have been very happy with their service and reliability. I ride with NYC Wheelchair Transportation at least twice a week and find the drivers to courteous, thoughtful, and friendly. They are my preferred wheelchair transportation company. Keep up the good service.
Bowen Yang
Jan 28, 2022
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NYC Wheelchair Transportation is our first choice in transporting our residents to where they need to be. Their drivers as well as their office staff are always courteous and kind. NYC Wheelchair Transportation always strives to be on time, but in the rare event they are running behind the staff is really good about letting us know ahead so that any necessary arrangements can be made. Thank you, NYC Wheelchair Transportation for your wonderful service!!
Jarod Mesauh
Jan 21, 2022
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Their staff is super friendly. Very sympathetic and understanding. Let me go to her appointment with my mom so she doesn't have to be alone. Making an appointment was also easy.
Fredi Kaleb
Jan 20, 2022
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Very warm and caring Service. They are very professional and punctual. NYC Wheelchair Transportation transported my father with care for medical appointments in Hospital. The service is affordable and flexible. Would highly recommend everyone!!
