Business Details
27 Years
experience
Expert Auto Repair Services in Graham, NC
Established in 1999, The Service Department Graham has built a reputation for delivering honest, high-quality automotive repair and maintenance services to the Graham, North Carolina community. As a family-owned and operated business, we prioritize lasting client relationships over transactional interactions, ensuring every vehicle receives meticulous attention as if it were our own. Our team of ASE-certified technicians brings decades of combined experience, utilizing advanced diagnostic tools and genuine manufacturer parts to address both routine maintenance and complex repairs. We specialize in servicing a wide range of vehicles, from personal sedans to commercial trucks, with particular expertise in diesel engine diagnostics and performance upgrades.Our commitment to transparency is evident in our no-pressure approach, where we clearly communicate necessary repairs while avoiding unnecessary services. Located in Swepsonville, North Carolina, we serve Graham and surrounding areas with weekday hours designed to accommodate busy schedules. By maintaining a focus on technical excellence, ethical business practices, and personalized customer care, we've become the trusted choice for local vehicle owners seeking reliable automotive solutions.
Services
Automotive Maintenance
Diagnostic & Repair
Diesel Repair & Installation
Vehicle Maintenance
NC State Inspection
Details
- Year established: 1999
Highlights and features
- Family-owned business serving Graham since 1999
- ASE-certified technicians with decades of combined experience
- Transparent diagnostics with no unnecessary repairs
- Specialized diesel engine repair and performance expertise
- Use of premium manufacturer-approved replacement parts
What people say
Quick and knowledgeable help
Honest feedback
Good experiences
Thorough repairs
Trustworthy service
Services
Automotive Maintenance
Our comprehensive maintenance services ensure optimal vehicle performance through scheduled checkups and preventive care. We provide air filter replacements, battery testing, tire rotations, fluid flushes, and state inspections using manufacturer-recommended procedures. With attention to both mechanical integrity and safety compliance, we help extend vehicle lifespan while maintaining warranty requirements for passenger cars, trucks, and commercial fleets.
Diagnostic & Repair
We utilize advanced diagnostic equipment to identify and resolve mechanical issues across all vehicle systems. Our technicians troubleshoot engine performance problems, electrical faults, brake system irregularities, and climate control malfunctions using digital code readers and specialized software. From minor repairs to complete drivetrain overhauls, we provide accurate diagnostics and efficient repairs for both domestic and imported vehicles.
Diesel Repair & Installation
Specializing in diesel engine diagnostics and performance upgrades, we handle complex repairs for light and heavy-duty diesel vehicles. Our services include EGR delete kits, turbocharger replacements, fuel injector servicing, and exhaust system modifications. We install performance-enhancing components like ARP head studs and SCT tuners while maintaining compliance for off-road applications, ensuring improved efficiency and reliability for diesel-powered vehicles.
NC State Inspection
We conduct official North Carolina state safety inspections to ensure vehicles meet regulatory requirements. Our certified inspectors examine braking systems, lighting components, suspension elements, and emissions controls according to DMV standards. We provide comprehensive inspection reports with necessary repairs performed on-site, helping vehicle owners maintain legal compliance while ensuring roadworthiness through thorough mechanical evaluations.
Branded Parts Supply
We source premium replacement components from industry-leading manufacturers to guarantee repair longevity. Our inventory includes Motorcraft parts, A/C Delco products, Garrett turbos, and ARP head studs that meet or exceed OEM specifications. By using trusted brands like S&B Filters and MBRP exhaust systems, we ensure repair quality while maintaining warranty protection for critical vehicle systems and performance components.
People
Jimmy Rogers
Owner
ASE Master Technician with over 40 years of automotive experience. Started in the late 1970s at local dealerships, opened first repair shop in 1999, and became sole owner of Graham location in 2015. Specializes in technical diagnostics and shop operations.
Josh Rogers
Lead Diesel Technician
ASE-certified diesel specialist with technical degree from Universal Technical Institute. Manages diesel engine repairs and performance upgrades. Combines mechanical expertise with creative automotive art projects using recycled parts.
Lisa Rogers
Office Manager
23-year veteran of UNC-Chapel Hill administration. Oversees financial operations and client communications. Coordinates service scheduling while maintaining family business continuity since joining in 1999.
Mike Herring
Automotive Technician
Graduate of Alamance Community College automotive program. 25+ years of technical experience including ownership of independent service center. Specializes in complex mechanical repairs and customer service relations.
Caz Stone
Service Writer
Local Swepsonville resident with broadcasting background. Coordinates service requests and client communications. Combines technical knowledge with customer service expertise to streamline repair processes.
Questions
What automotive services do you offer?
We provide complete automotive maintenance, diagnostics, and repairs for gasoline and diesel vehicles including air filter replacements, brake services, engine diagnostics, and state inspections.
How long have you been in business?
We've served Graham, North Carolina since 1999 with our current location operating as The Service Department Graham, Inc. since 2015.
Do you work on commercial vehicles?
Yes, we service both personal and commercial vehicles including trucks and fleet maintenance with specialized diesel engine repair capabilities.
What are your operating hours?
We're open Monday-Thursday 7:00 AM - 5:30 PM, Friday 7:00 AM - 1:00 PM, and closed weekends.
Do you use quality replacement parts?
We install premium parts from trusted brands like Motorcraft, A/C Delco, and Garrett Turbos that meet or exceed manufacturer specifications.
Where are you located?
Our shop is located at 1341 East Main Street, Graham, NC 27253 serving Alamance County and surrounding areas.
