Business Details
Emergency
services
Trusted IT Support & Managed Services in New York
Manhattan Tech Support was founded with a singular mission: to empower New York City businesses through innovative technology solutions. With over two decades of combined experience in network engineering, cybersecurity, and technical support, we specialize in delivering customized IT services that enhance operational efficiency and security. Our team of certified professionals provides 24/7 support, proactive maintenance, and strategic consulting to ensure businesses remain competitive in a rapidly evolving digital landscape. We prioritize client relationships, offering contract-free, flat-rate pricing to eliminate unpredictability and foster long-term partnerships.Recognized for excellence in regulatory compliance and cybersecurity frameworks like NIST, we serve diverse industries including finance, healthcare, and education. Our commitment to exceptional customer service is reflected in our 4.9 rating from 90+ reviews, with clients consistently praising our responsiveness, expertise, and ability to transform IT infrastructure. As a trusted partner, we focus on aligning technology with business goals, enabling organizations to concentrate on growth while we manage their digital operations.
Services
Cloud Services
IT Security
Telecommunications
Software Development
Business Intelligence
Managed IT Services
Cybersecurity
Network Engineering
Technical Support
Compliance Consulting
Highlights and features
- We offer 24/7 proactive IT support with no long-term contracts.
- Our team holds certifications in leading cloud platforms from Microsoft, Google, and Amazon.
- We specialize in regulatory compliance for HIPAA, PCI-DSS, and NYS-DFS Part 500.
- Our flat-rate pricing model ensures predictable technology costs.
- We provide customized cybersecurity solutions based on NIST frameworks.
What people say
Transformed our internal IT
Responsive, intelligent partner
Quality service after hours
Highly skilled professionals
Reliable partner for growth
Services
Cloud Services
Our cloud services streamline business operations through secure file sharing, team collaboration tools, and scalable infrastructure solutions. We specialize in migrations to platforms like Microsoft Azure and Google Workspace, ensuring seamless transitions while maintaining compliance standards. Clients benefit from reduced hardware costs and enhanced remote accessibility.
IT Security
We provide comprehensive cybersecurity solutions including threat detection, data encryption, and compliance audits for HIPAA and PCI-DSS regulations. Our NIST framework-based approach protects against cyberattacks while regular staff training ensures ongoing security awareness for all organization levels.
Software Development
Our developers create tailored business applications that automate workflows and improve operational efficiency. Using modern programming languages and agile methodologies, we deliver scalable solutions integrated with existing systems while offering ongoing maintenance and support for long-term functionality.
Business Intelligence
We implement BI platforms that transform raw data into actionable insights through interactive dashboards and real-time reporting. Our solutions help businesses track KPIs, identify trends, and make data-driven decisions while ensuring secure data warehouse management.
Managed IT Services
Our 24/7 managed services include proactive network monitoring, hardware maintenance, and helpdesk support for businesses of all sizes. We ensure maximum uptime through predictive maintenance while providing transparent pricing and contract-free service agreements.
Questions
What IT services do you offer for small businesses?
We provide comprehensive IT support including network management, cybersecurity, cloud solutions, and helpdesk services tailored to small businesses' needs.
Do you provide 24/7 emergency IT support?
Yes, our 24/7/365 support team responds immediately to critical IT emergencies and system outages.
How do your flat-rate pricing plans work?
Our predictable monthly fees cover all agreed-upon IT services with no hidden charges or long-term contracts required.
What industries do you specialize in?
We serve diverse sectors including finance, healthcare, education, legal, and real estate with industry-specific compliance expertise.
Can you help with cloud migration projects?
Yes, our certified engineers handle complete cloud migrations to major platforms while ensuring data security and minimal business disruption.
Reviews (5)
Alyce O'Rourke
Jan 15, 2022
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Positive:Professionalism,Quality,Responsiveness,Value
"Best of the best no questions asked! Super mega efficient, helpful, courteous, and cool as always. :)"
"Best of the best no questions asked! Super mega efficient, helpful, courteous, and cool as always. :)"
Daniel Diaz
Dec 21, 2021
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Always on call, never had a problem that MTS couldn't resolve. When they set a time to call, they call
Nicole K. Waite
Jul 30, 2021
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Positive:Professionalism,Responsiveness
The MTS staff has not let me down yet. Today's issue was resolved by another knowledgeable and diligent technician.
The MTS staff has not let me down yet. Today's issue was resolved by another knowledgeable and diligent technician.
Clark Higgins
May 24, 2021
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While there was a wait time, I had then call me back, which was quite reasonable, the problem of connecting to the company server was remedied within 5 minutes once on with a tech. This got me up and running and back to work, where I was able to complete my project for the day. Very satisfied with the service.
Stephanie Fishman
May 04, 2021
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Positive:Quality,Responsiveness
Wes was very thorough and patient while resolving issues related to my company switching over to a new email server. We did not get off the call until everything was resolved with the technical side of things and when I had no more questions!
Wes was very thorough and patient while resolving issues related to my company switching over to a new email server. We did not get off the call until everything was resolved with the technical side of things and when I had no more questions!
