Business Details
14 Years
experience
Emergency
services
Senior Living Apartments in Norfolk, VA
Cromwell House Apartments has been serving active seniors aged 55+ in Norfolk, Virginia since 2012. Our community offers spacious 1 & 2 bedroom apartments designed for maintenance-free living in a revitalized urban setting. Located near I-64 and Downtown Norfolk, we provide convenient access to shopping and city amenities while maintaining a peaceful residential atmosphere. Our dedicated team delivers 24-hour emergency maintenance, ambulance response systems, and indoor waste disposal to ensure resident comfort.With over a decade of experience in senior housing, we combine modern apartment features with personalized service to meet the unique needs of our residents. Our commitment to quality living spaces and community engagement makes us a trusted choice for senior living in Hampton Roads. We maintain strict compliance with safety standards and focus on creating a worry-free lifestyle for our residents through thoughtful amenities and responsive management.
Services
Senior apartments
24-hour maintenance
Emergency response systems
Trash disposal service
Pet screening program
Details
- Year established: 2012
Highlights and features
- 24-hour emergency maintenance available
- Ambulance response cords in all apartments
- Indoor trash disposal systems
- Maintenance-free senior living community
- Central Norfolk location near I-64
What people say
24-hour emergency service
Great location
Spacious apartments
Senior-friendly features
Responsive staff
Services
Senior Apartments
Cromwell House Apartments offers spacious 1 & 2 bedroom apartments designed specifically for active seniors aged 55+. Units feature modern amenities including FREE deluxe cable, ambulance response cords, and maintenance-free living. Our apartments provide comfortable living spaces with convenient access to community amenities and local attractions in Norfolk.
24-Hour Maintenance
Our dedicated maintenance team provides 24/7 emergency response for all resident needs. From urgent repairs to safety concerns, our staff ensures prompt attention to maintenance requests. This round-the-clock service gives residents peace of mind knowing help is always available when needed.
Community Amenities
Residents enjoy convenient amenities including indoor trash disposal, courtesy bus service, and pet screening program. The community features modern apartment homes with contemporary finishes and easy access to local shopping, dining, and healthcare facilities in Norfolk.
Questions
What apartment sizes are available?
We offer 1 bedroom/1 bathroom and 2 bedroom/1 bathroom apartment homes ranging from 490 to 747 square feet.
Are pets allowed?
Yes, we allow one pet per household with a $200 fee. Pets must be registered at cromwellhouse.petscreening.com and weigh under 25 pounds.
What safety features are included?
All apartments include ambulance response cords and our staff provides 24-hour emergency maintenance service for resident safety and security.
Is parking available?
Parking details vary - please contact our leasing office to discuss current availability and any applicable fees or restrictions.
What makes Cromwell House Apartments unique?
We specialize in senior living with maintenance-free apartments, 24/7 emergency service, and convenient access to I-64 and Downtown Norfolk.
Reviews (6)
Luvlivs
Jun 23, 2020
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I moved into Cromwell House in September of 2015. I am disabled and had no other place to go. Very little money to my name and I needed a roof over my head. A lot of adjustments on my part and none of them were easy. Sure it would be easy to dwell on the negative, but I'd rather not. My neighbors here are good people. More & more move in every day! As for the people who work here they are very efficient & professional employees. The women in the office are always so helpful and the entertainment director really keeps the fun activities rolling smoothly. The maintenance men are your best friends
Shelly George
Sep 23, 2018
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I have lived here for a month and the staff have been friendly and helpful too everyone they come in contact with that I noticed. The building is clean. The tenants are eclectic, ranging young like my husband and myself to old, so basically it's a normal apt. Building but with better security. They run a lot of tests and check on their equipment but that's what you get when you live in a secure building. I have not seen any bugs. We are quite happy here so far. I have been here over a year and I am still happy. And thank goodness there still aren't any bugs. It's a little over priced but I really
Cromwell House
Sep 19, 2018
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The ladies at the Cromwell House management is an excellent team. Works well with the residents... Mr. Winston Green
Beatrice Morgan
Jun 07, 2017
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I lived in Cromwell House for over 5 years. I left recently because I decided to live with my children in order to spend more time with them.While I was living at Cromwell House I can say it was an enjoyable experience.The other residents are very friendly and soon became like family.The staff is amazing.They also became like family.They are personable, kind hearted, friendly, and fun people.The activity director makes sure that there is something to participate in everyday.They throw parties on holidays, and sometimes for no reason at all.Everyone brings dishes and it's always just a good time
James McCloud
Jul 18, 2014
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Cromwell house is an absolute disgrace to seniors! the treatment of residents is that of a child! management enters an apartment when they want to even when a resident is not at home. everything they do seems to be mandatory saying u dont have to be at home so that they can gain entrance for whatever reason. many residents complain that personal property missing. they allow dogs & cats that urinate & deficate inside & outside of the property which make some older residents sick. the place is truly roach infested. they recently took away direct tv which gave viewers a good lineup of entertaiment
Thomas Phelps
Aug 27, 2012
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Cromwell house has many problems, first and foremost it has a SEVERE bed bug infestation which has effected many residents here. They do the absolute minimum to keep the building livable, the laundry rooms, stairwells and elevators are usually filthy, are and maintenance while they genuinely do their best they are not given the proper tools or budget to fix things properly and instead have to resort to rigging things together and hoping for the best. There are roaches, I have only seen a few but I also keep things very clean. And lets not forget, someone was murdered here earlier this year.
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