Business Details
31 Years
experience
Trusted IT Services & Computer Repair in Nampa, ID
Founded in 1995, our team has over 30 years of combined experience delivering expert IT solutions for businesses and residential clients. Our owner, a certified Project Management Professional (PMP), brings corporate IT expertise from Fortune 100 companies to small businesses across the Treasure Valley. We specialize in strategic technology consulting, network infrastructure, and comprehensive computer repair services for Windows and Apple systems.Our approach combines hands-on technical proficiency with personalized service, ensuring clients receive tailored solutions that enhance productivity and security. We prioritize data confidentiality, operational transparency, and long-term client success through reliable support and innovative technology implementations.
Services
Computer Repair
Network Installation
IT Consulting
Data Backup
Virus Removal
Hardware Sales
Remote Support
System Upgrades
Security Solutions
Project Management
Details
- Year established: 1995
Highlights and features
- 30+ years of hands-on technical experience since 1995
- PMP-certified owner with Fortune 100 corporate IT background
- Personalized service with on-site, remote, and shop repair options
- Specialized expertise in both Windows and Apple ecosystems
- Cost-saving service packages with guaranteed response times
Associations and certifications
- Project Management Institute (PMP)
What people say
Excellent service
Knowledgeable staff
Reliable solutions
Great customer care
Professional approach
Services
Computer Repair
We diagnose and fix hardware/software issues for Windows and Apple devices. Our technicians handle everything from virus removal to component replacements. With both onsite and shop-based options, we ensure minimal downtime while maintaining data security and system integrity.
Network Installation
Custom network design and implementation for businesses. We install wired/wireless infrastructure, configure security protocols, and optimize connectivity. Our solutions support VoIP systems, security cameras, and multi-location operations while ensuring network stability and performance.
IT Consulting
Strategic technology planning for business growth. We assess infrastructure needs, recommend cost-effective solutions, and manage implementation. Services include system audits, software selection, and technology roadmap development to align IT with organizational goals and industry standards.
Data Backup
Comprehensive data protection solutions including cloud backups and physical storage. We implement automated systems to prevent data loss and specialize in recovering files from damaged devices. Our methods ensure business continuity and secure digital asset preservation for both emergency and routine needs.
Security Solutions
Endpoint protection against malware, ransomware, and cyber threats. We deploy advanced security software, configure firewalls, and conduct vulnerability assessments. Our proactive monitoring and regular system updates help maintain secure IT environments for businesses handling sensitive information and critical operations.
People
Rob
Owner
Certified PMP with 30+ years of IT experience since 1995. Specializes in network infrastructure, system optimization, and technology consulting. Prior experience includes Fortune 100 corporate IT roles and managing a computer repair shop. Focuses on personalized solutions that combine technical expertise with business strategy.
Questions
What areas do you service?
We serve the entire Treasure Valley including Boise, Meridian, Nampa, Caldwell, Star, and surrounding areas with both onsite and remote support options.
Do you work on Apple devices?
Yes, we provide complete repair and support services for all Apple Mac products alongside Windows systems, ensuring cross-platform compatibility and optimization.
What IT services do you offer?
Our IT services include network installation, cybersecurity, data backup/recovery, strategic consulting, server management, and customized technology solutions for business operations.
How quickly can you respond to service requests?
Most requests receive same-day or next-day onsite service. Remote support is often available immediately for urgent issues affecting business continuity.
Do you offer ongoing support plans?
Yes, we provide cost-saving service packages with guaranteed response times and prioritized support for businesses requiring regular IT maintenance and system monitoring.
Can you help with hardware purchases?
We offer hardware sales and recommendations tailored to your specific needs, including setup, configuration, and integration with existing systems for seamless operation.
Reviews (4)
Pat Callahan
Feb 13, 2021
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Rob has been great to work with. My wife and I use Apple technology ( several devices) but we are tech dummies. Rob keeps our equipment safe and running efficiently and is very patience when he teaches us about something new or a better way of doing it. I recommend anyone, home or business, to try his service; you will be very happy you did.
Larry Cottrell
Aug 03, 2020
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I had a computer that was locked up due to too many incorrect passwords. I searched the internet for someone to unlock it. It seemed that most of the links brought up on my other computer were not going to be compatible with my needs, and wanted to do work remotely. I called Rob and arranged a time for him to work on it. Since I live 130 miles away in Oregon, it was nice that he could squeeze my little job on short notice. He actually finished before I had completed my Costco run. I found him to be very nice , competent and best of all honest. I am up there in years and I am used to computer geeks
Heather Potter
Feb 08, 2020
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I asked Rob for advice on finding a laptop. He found a great laptop that is perfect for my home office and my school needs. It is a Dell that is well made and I haven't had any issues. He even helped me set it up so its set up perfectly for what I need. It's light and fast with a great screen, and it fit the tight budget I gave him. I'm using it daily for my homework and my home office needs. In addition, I know that Rob does a lot of computer repair, and would be great at helping troubleshoot and repair my computer or network if that time comes. I finally have a favorite laptop and a trusted
Paula Woodard
Jan 29, 2020
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Rob installed a VoIP phone for us. It works great. I can even send a fax with it. Paired with our cell phones this is all we need. No more monthly charges for a landline!