Business Details
Your Premier Luxury Apartment in Manhattan
Mercedes House sets the standard for luxury apartment living in Manhattan's Hell's Kitchen neighborhood. With a striking architectural design by Enrique Norten, our Mercedes House property offers residents unmatched access to New York City's cultural epicenter while providing an oasis of modern comfort. Our 25-year legacy in premium property management has created a living experience that combines cutting-edge design with world-class amenities.With over 80,000 square feet of exclusive resident services, our team of experienced professionals maintains the highest standards of service and community engagement. We demonstrate our commitment to excellence through 24/7 concierge support, elite wellness programs, and personalized resident experiences. Our transparent business practices include no hidden fees for direct rentals, ensuring trust and reliability for all our residents.
Services
Luxury Apartments
Fitness Center
Swimming Pool
Concierge Service
Pet-Friendly Housing
Event Spaces
Parking Garage
Market Delivery
Bike Storage
Package Services
Highlights and features
- We offer no-fee rentals when leased directly through us
- Our 24-hour front desk concierge ensures continuous resident support
- Elite licensed personal trainers available around the clock
- Secure private parking with reserved spaces for residents
- Pet-friendly community with premium dog park access
Services
Full Service Health Club
Mercedes House residents enjoy exclusive access to a state-of-the-art fitness center featuring elite personal trainers, cardio equipment, free weights, and steam rooms. Our facility maintains daily operation from 6 AM to midnight with no crowded peak hours. Residents receive customized workout programs tailored to their specific fitness goals.
Aquatics Center
Our 25-yard heated swimming pool provides year-round aquatic recreation with skylights offering natural light. Residents can participate in lap swimming, water aerobics classes, and private swim instruction. The facility includes separate changing areas and towel service for convenience.
Private Parking Garage
Secure above-ground indoor parking available with reserved spaces for residents. Monthly rental includes direct elevator access to residential floors and vehicle protection from weather elements. The garage accommodates various vehicle sizes with designated visitor parking.
Pet-Friendly Accommodations
Exceptional pet amenities include designated dog runs at adjacent Clinton Park and professional pet concierge services. Residents receive preferential access to on-site pet grooming, walking services, and emergency veterinary contacts. Our policy accommodates multiple pet types with no weight restrictions.
24-Hour Concierge
Continuous resident support through professionally staffed front desk services. Our team manages guest check-in, package handling, and service requests at any hour. Additional features include luggage assistance, local recommendations, and emergency maintenance coordination.
Questions
What types of apartments are available?
We offer studio, alcove studio, one-bedroom, one-bedroom with home office, and two-bedroom apartment configurations with modern layouts and premium finishes.
Is there parking available on-site?
Yes, we provide a private above-ground garage with monthly reserved parking spaces available for residents.
Are pets allowed in the apartment?
Yes, Mercedes House is pet-friendly with designated dog park access and specialized pet services available.
What fitness facilities are included?
Residents enjoy a full-service health club with cardio equipment, weight room, steam rooms, and 70+ weekly fitness classes.
Is there a package receiving service?
Yes, our secure package room includes cold storage for perishables and 24/7 access for residents.
What payment methods do you accept?
We accept major credit cards and electronic transfers for rent payments and service fees.
Reviews (6)
Zoe M.
Dec 17, 2021
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It's heartbreaking to leave a two-star review after living here for so long. Yesterday I received a noise complaint for the first time from one neighbor who just moved in. Mariana from the management office reached out and was genuinely trying to help resolve the issue. As per our discussion, I sent a video clip from my piano keyboard and a photo proof of the volume (it's set to 3/10 and is not any louder than normal TV volume). First thing in the morning I phoned the management office, and got the most cold-blooded and irresponsible response from Derek Katz, the property manager -
Madeline M.
Nov 17, 2021
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Mercedes house has been unbelievably accommodating and professional when it comes to arranging leases, coordinating gym memberships, and being an all around fantastic building with amazing staff. Maintenance is super quick and the building is incredibly clean. Also if you get the opportunity to work with Mariana in the leasing office - she is incredible and rest assured you can trust she'll get the job done and handle business. Would most definitely recommend this building.
Rick W.
Nov 16, 2020
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Manager and staff really do seem to care and will work with you on anything. Their hearts seem to be in the right place.
DogOwner S.
Sep 24, 2020
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The building is great- terrific management and staff, apartment a good value. Nice to have a park across the street I love living here!
Mike C.
Aug 17, 2019
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Had a 1200 appointment to tour and see units. We Arrived at 12:12 and the rude woman at the desk in the leasing office impolitely told us we were past our "10 minute grace period". There was no mention of any grace period when we made the appointment online or when a person called to confirm. She said that there was someone else coming at 1230 and it would be rude to make them wait because we were late. I said that we would be happy to take an abbreviated tour and leave by 1230. The woman made no attempt to accommodate us, offer another time etc., instead scolding us about "the
Sh M.
Jul 10, 2019
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New doormen stuff is horrible! I never ever had problems with delivery! Today the doorman was extremely RUDE!!! Which is not acceptable!!! I totally agree with other reviews about front desk. This happens more than once! I pay for the service and I do want to get an appropriate service not what I've experienced today! And the doorman kept saying go to the management office if you have problems! Is it normal? When the staff keep arguing with you and showing attitude? Very disappointed!
