Business Details
Emergency
services
Your Trusted Home Healthcare Provider in Massillon, OH
Complete Healthcare Services in Massillon, OH, has dedicated itself to delivering compassionate, patient-centered home healthcare for over three decades. Our team of skilled professionals collaborates with physicians to create personalized care plans focused on recovery or maintaining independence at home. Accredited by The Joint Commission, we adhere to rigorous national standards, ensuring the highest quality of care.Available 24/7, we specialize in skilled nursing, therapy services, and long-term care through certified aides. Our commitment to non-discrimination and community service spans seven Ohio counties, serving patients regardless of background or circumstance.
Services
Skilled Nursing
Physical Therapy
Home Healthcare Aides
Wound Care
Medication Management
Highlights and features
- 30+ years of healthcare management experience
- The Joint Commission accredited for quality standards
- 24/7 on-call staff availability
- Customized care plans with physician collaboration
- Certified professionals in nursing and therapy
Associations and certifications
- The Joint Commission
What people say
Saved my life
Wonderful aide
Kind to patients
100% work ethic
Blessed to get her
Services
Skilled Nursing
Our experienced nurses provide wound care, medication management, disease monitoring, and patient education. They work closely with physicians to develop personalized care plans focused on recovery or maintaining independence. All services meet The Joint Commission's rigorous quality standards.
Physical Therapy
Specialized therapy services address strength, balance, and mobility issues through customized rehabilitation programs. Our therapists help patients regain independence with daily activities while providing education on injury prevention and recovery techniques.
Home Healthcare Aides
Certified aides assist with personal care, housekeeping, and companionship while supporting patients' emotional well-being. Services enable individuals to maintain dignity and comfort in their home environment with professional, compassionate support.
Wound Care
Specialized wound assessment and dressing care delivered by trained professionals. Our evidence-based approach combines advanced techniques with patient education to promote healing and prevent complications in home settings.
Medication Management
Comprehensive medication oversight includes proper administration, monitoring effects, and patient education. Our professionals ensure safe medication use while coordinating with physicians to optimize treatment outcomes through personalized management plans.
People
Ryan Sullivan
Owner
As owner, Ryan Sullivan leads Complete Healthcare Services with over 30 years of healthcare management experience, ensuring quality care delivery across seven Ohio counties while maintaining The Joint Commission accreditation standards.
Jamalene Street
Office Manager & Patient Care Coordinator
Jamalene Street coordinates patient care operations and manages office functions, ensuring seamless service delivery while maintaining direct communication channels with patients and healthcare providers.
Nicole Chaplin
Director of Clinical Services & Administrator
Nicole Chaplin oversees clinical operations and quality assurance, ensuring all patient care meets professional standards while directing the implementation of personalized care plans developed in collaboration with physicians.
Stephanie Gordon
Director of Billing & Insurance
Stephanie Gordon manages billing operations and insurance coordination, ensuring smooth financial processes while maintaining compliance with Medicare, Medicaid, and private insurance requirements for patient services.
Stacie Kuntz
Director of Human Resources
Stacie Kuntz leads recruitment and staff development initiatives, maintaining high professional standards for caregivers while ensuring compliance with employment regulations and training requirements.
Questions
What home healthcare services do you offer?
We provide skilled nursing, physical/occupational/speech therapy, and home healthcare aide services for recovery or maintaining independence at home.
Are you accredited by The Joint Commission?
Yes, we maintain The Joint Commission accreditation, meeting comprehensive national standards for quality healthcare services.
What are Medicare home care eligibility requirements?
To qualify, you must require intermittent skilled care, be under physician care, and meet homebound criteria requiring assistance to leave home.
Which areas do you serve?
We provide services across Carroll, Columbiana, Portage, Stark, Summit, Tuscarawas, and Wayne counties in Ohio.
What insurance plans do you accept?
We accept Medicare, Medicaid, Passport, MyCare Ohio, Caresource, United Health Care, Waiver, and many private insurance plans.
Reviews (2)
Jean Morgan
Jan 10, 2022
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Found after 2 years that the nursing staff was not administering the medication as they were contracted to my family. When they were confronted with this, we were given a 30 day notice . Hope the next agency is competent.
Monie
Oct 31, 2021
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The worst. The communication with patients/clients are horrible. (Or lack there of) the nurses aren't very knowledgeable and the individuals whom work in the office, lack common sense and education and it shows. (I'm very surprised that they're still in operations) Would not recommend.
