Business Details
Emergency
services
Trusted Vacation Rental Management Nationwide
Vacasa stands as North America's leading vacation rental manager, dedicated to transforming property ownership and guest experiences. With over a decade of expertise, we combine local market knowledge with national resources to maximize property revenue while ensuring exceptional guest satisfaction. Our comprehensive services include dynamic pricing strategies, 24/7 guest support, and professional property maintenance, all powered by cutting-edge technology and a network of dedicated local teams.We pride ourselves on transparent operations, evidenced by our industry-leading occupancy rates and homeowner earnings that consistently outpace competitors. Through strategic partnerships and innovative solutions like our Guestworks platform, we deliver trustworthy, scalable management for vacation properties across diverse markets.
Services
Vacation Rental Management
Property Marketing
Guest Support
Long-term Rentals
Homeowner App Services
Smart Home Integration
Trip Insurance
Affirm Financing
Extended Stay Program
Accommodation Protection
Highlights and features
- We offer 24/7 guest service and professional cleaning
- Our local teams ensure properties are maintained to the highest standards
- We use dynamic pricing technology for maximum revenue optimization
- We market homes across top booking platforms and Marriott Bonvoy
- Our Guestworks platform provides homeowners with full transparency and control
What people say
33% more guest bookings
140% higher nightly rates
Dedicated local teams
24/7 support
Effective marketing
Services
Vacation Rental Management
Our comprehensive management service handles every aspect of property operations, from marketing and bookings to maintenance and guest services. With local teams in every market, we ensure properties remain profitable and well-maintained. Our technology-driven approach maximizes occupancy rates while maintaining premium guest experiences.
Homeowner Technology
Access real-time performance data through our proprietary revenue dashboard and homeowner app. These tools provide complete transparency into bookings, earnings, and property status. Integrated notifications keep owners informed about reservations, maintenance needs, and market trends affecting their investment.
Guest Experience
24/7 guest support ensures seamless stays with immediate assistance for emergencies, property issues, or general inquiries. Our dedicated team handles check-in logistics, digital access codes, and concierge services to guarantee guest satisfaction and protect property integrity.
Marketing Solutions
We maximize visibility through optimized listings on Vacasa.com and top travel platforms. Professional photography, compelling copywriting, and targeted digital campaigns attract qualified guests. Strategic partnerships with Marriott Bonvoy expand reach to millions of loyalty program members.
Extended Stay Program
This specialized program targets long-term renters through dedicated marketing channels. We handle compliance requirements, seasonal transitions, and maintenance needs for extended stays. Owners benefit from consistent occupancy while guests enjoy flexible, home-like accommodations for months at a time.
Questions
What areas does Vacasa manage vacation rentals in?
We operate across North America including California, Colorado, Florida, Hawaii, New York, Texas, Washington, and British Columbia, with localized expertise in each market.
How does Vacasa help homeowners earn more?
Our dynamic pricing, extensive marketing reach, and occupancy optimization strategies deliver 33% more bookings and higher nightly rates compared to industry averages.
What guest services are included?
24/7 support, professional cleaning, digital check-in, and emergency response services ensure guest satisfaction while protecting property condition.
Can I manage my property remotely?
Yes, our proprietary app provides real-time access to booking calendars, financial reports, and property status updates for complete remote oversight.
Are there long-term rental options?
Our Extended Stay Program specializes in 30+ day rentals, combining consistent occupancy with tailored management solutions for seasonal transitions and maintenance.
How are payments handled?
We process all guest payments securely, handle tax reporting, and provide direct deposit transfers to homeowners on a regular schedule.
Reviews (4)
Hitman
Jan 05, 2022
Report
Where is the 0 option? What kind of garbage company thinks over 4000 dollars for OFF SEASON at ocean city is even in the realm of normal when the condo rentals for a week were 1000-1500, you're all insane. A place like this can't go out of business fast enough.
Reply: you're absolutely INSANE if you think 4000 dollars for a week condo rental at ocean city in OFF SEASON , in any stretch of the imagination is normal. You're absolutely insane and your pricing model is disgusting, we have enjoyed an ocean city condo yearly at 1500 bucks for the week in off season, and now you
Reply: you're absolutely INSANE if you think 4000 dollars for a week condo rental at ocean city in OFF SEASON , in any stretch of the imagination is normal. You're absolutely insane and your pricing model is disgusting, we have enjoyed an ocean city condo yearly at 1500 bucks for the week in off season, and now you
Patricia S.
Jan 03, 2022
Report
DO NOT RENT FROM TurnKey or Vacasa! We spent 9 nights on the big island in Hawaii in November, 2021. While We had no issues with the property(condo was nice enough-see my review on VRBO), the TurnKey/Vacasa group was unprofessional and horrible to deal with. The shower head in the second bathroom broke and flew off of the wall mount into the back of our daughter's head! Imagine if that had hit her face! Surgery would have been required! She had a headache, huge bump on her head and we missed two days of activities due to the discomfort. It took two days to get maintenance in to repair
Jose M.
Dec 27, 2021
Report
Did not have a good experience, cabin super dirty that caused asthma that sent me to rescue. They even have a sign in the cabin saying if you post a good review you will get reimbursed! I have a pic to back it up:
Ken M.
Dec 23, 2021
Report
Never rent from these people. Once they have your money they no longer care. 4pm check in NO MATTER what. Had us wait six hours for a room that was unoccupied even though you pay for the whole day. Traveled with an individual that is handicapped, absolutely no ADA compliance at the facility at all. They do not care one star is too much.