Business Details
49 Years
experience
Emergency
services
Your Trusted HVAC and Oil Delivery Partner in Billerica, MA
RER Fuel has been dedicated to providing comprehensive heating, cooling, and energy solutions since 1977. Founded in Bedford, Massachusetts, our company has grown through a commitment to quality, efficiency, and personalized customer service. Our team of licensed technicians specializes in high-efficiency heating and cooling systems, offering installation, maintenance, and repair services tailored to residential needs. We prioritize direct communication, ensuring every customer interacts with a real person when they call. Our philosophy centers on transparency, accountability, and long-term customer satisfaction, demonstrated through warranties, service contracts, and proactive energy management.With a fully equipped facility and a focus on innovation, we deliver solutions that balance comfort with sustainability. Our expertise extends to historic home retrofits, geothermal systems, and advanced diagnostics, ensuring optimal performance across diverse systems. We serve Eastern Massachusetts with reliability, including 24-hour dispatch for urgent needs. Our reputation is built on decades of trust, reflected in customer testimonials highlighting exceptional service and problem resolution. By combining technical expertise with a customer-first approach, we remain a trusted partner for total home comfort.
Services
Home Heating
Air Conditioning
Oil Delivery
Service Contracts
Central Air Conditioning
Geothermal Systems
Energy Audits
Duct Testing
Historic Home Retrofits
24-Hour Emergency Service
Details
- Year established: 1977
Highlights and features
- We offer 40+ years of experience in residential HVAC and energy solutions.
- Our team provides direct, real-person customer service with no automated systems.
- We specialize in energy-efficient heating and cooling systems for reduced consumption.
- Our service contracts ensure long-term system performance and reliability.
- We serve Eastern Massachusetts with local expertise and 24-hour emergency dispatch.
What people say
Real person immediately
Satisfied with work
Handled courteously
Recommend to others
Services
Home Heating
We design, install, and maintain high-efficiency heating systems tailored to your home's energy needs. Our services include oil burner maintenance, combustion analysis, and retrofitting historic homes with modern systems. With a five-year warranty on parts and labor, we ensure reliable performance and energy savings through advanced diagnostics and custom design software.
Air Conditioning
Our central air conditioning services feature computerized system design, duct blaster testing, and energy-efficient installations. We specialize in multi-zone systems, geothermal cooling, and historic home retrofits, ensuring optimal comfort while maximizing energy rebates. Annual maintenance plans keep systems operating at peak efficiency year-round.
Oil Delivery
We deliver premium-treated heating oil with GPS-tracked vehicles and auto-fill programs to prevent shortages. Our service includes consumption monitoring, temperature-controlled storage, and 24-hour emergency dispatch. Customers benefit from budget plans, senior discounts, and complimentary tune-ups for new accounts.
Service Contracts
Our service contracts cover preventive maintenance, emergency repairs, and efficiency testing for heating and cooling systems. Plans include annual tune-ups, priority scheduling, and discounted rates on parts and labor, ensuring long-term system reliability and cost predictability.
Energy Audits
We conduct comprehensive energy audits using combustion analysis and duct blaster testing to identify efficiency gaps. Our recommendations focus on reducing consumption while maintaining comfort, including system upgrades, insulation improvements, and smart thermostat integration.
Questions
What heating and cooling services do you offer?
We provide full HVAC services including system design, installation, maintenance, and emergency repairs for residential properties.
Do you offer 24-hour emergency service?
Yes, we provide 24-hour dispatch for urgent heating and cooling issues.
What payment options are available for oil delivery?
We accept MasterCard, Visa, budget plans, and offer Quick Pay discounts and senior citizen discounts.
Which areas do you serve?
We serve Eastern Massachusetts, including Bedford, Billerica, Lexington, and surrounding communities.
How can I schedule service?
Contact us directly via phone or email our service coordinators for prompt scheduling.
Reviews (4)
Jonathan DiLeo
Mar 21, 2021
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Jeff and his team installed a new furnace to replace our 37-year old furnace, a new oil tank to replace a weeping tank, and a heat pump. From start to finish the communication was great, work quality was amazing, and they cleaned up after themselves.
Jeff was also able to help out with all aspects of the Mass Save program (weatherization/enregy audit, rebates, HEAT loan) and the pricing on all 3 installs was very fair.
RER has delivered oil over the winter and the pricing is also competitive with the going rate. We're happy to deal with a local company that cares about their clients and doesn
Jeff was also able to help out with all aspects of the Mass Save program (weatherization/enregy audit, rebates, HEAT loan) and the pricing on all 3 installs was very fair.
RER has delivered oil over the winter and the pricing is also competitive with the going rate. We're happy to deal with a local company that cares about their clients and doesn
Cindy Martin
Jul 02, 2017
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Great company all around, have used them for years and they have always been reliable, fast and helpful is so many ways. I honestly can't think of one bad thing to say about them. I HAVE and will continue to recommend RER to others.
Erica S.
Jul 04, 2015
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We recently had Jeff install central AC and could not have asked for a better experience. He completely worked around our schedule, coming out on a Saturday morning for an estimate. He was then able to fit us in between jobs to do the install in one day. He and his guys worked quickly and cleanly. Jeff kept us up to date with his scheduling and plans throughout via email. He was straightforward, realistic and professional from the first contact. It was a complete breeze and pleasure working with Jeff and am happy that we chose his company. For what could have been an extremely stressful thing
David Y.
Apr 13, 2015
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I ordered a dumpster for $345 and ended up paying $1100. I tore down a 3 season room and when it was hauled away, apparently, without notifying me at all, charged my card again for more money because they "said" I was 13,200 over the 1 ton limit and the charges are 0.06 PER POUND over the 1 ton limit.
UPDATE: 4/20 The owner called me and apologized for the process and gave me a discounted rate for the overage. It's a new service and they are still working out the kinks. I'll give them the benefit of doubt but until they get the site and process fixed, just make sure you
UPDATE: 4/20 The owner called me and apologized for the process and gave me a discounted rate for the overage. It's a new service and they are still working out the kinks. I'll give them the benefit of doubt but until they get the site and process fixed, just make sure you
