Business Details
44 Years
experience
Emergency
services
Your Trusted Independent Insurance Agency in N. Chesterfield, VA
Established in 1982, Butler Insurance Agency has built a reputation as a trusted independent insurance provider serving Virginia and North Carolina. Our agency operates with a clear mission: to help clients protect their most valuable assets through personalized insurance solutions. As an independent agency, we maintain partnerships with multiple top-tier carriers, allowing us to offer objective recommendations tailored to each client's unique needs. Our team prioritizes long-term relationships over transactions, ensuring clients receive comprehensive coverage that evolves with their changing circumstances.With over four decades of local expertise, we combine deep industry knowledge with responsive service, handling everything from policy selection to claims advocacy. Our commitment to transparency and client education empowers informed decision-making, while our 24/7 claims support demonstrates our dedication to being there when clients need us most. We measure success through the peace of mind our clients experience, knowing their families, homes, and businesses are properly protected.
Services
Auto Insurance
Home Insurance
Business Insurance
Life Insurance
Medicare Plans
Commercial Property
General Liability
Workers Compensation
Final Expense
Fixed Annuities
Details
- Year established: 1982
Highlights and features
- We have over 40 years of experience serving Virginia and North Carolina communities
- Our independent agency model offers unbiased comparisons from multiple carriers
- 24/7 claims support ensures immediate assistance during emergencies
- Local agents provide personalized policy recommendations based on individual needs
- We offer coverage solutions for both personal and commercial insurance requirements
Services
Auto Insurance
We provide comprehensive auto insurance solutions protecting drivers across Virginia and North Carolina. Our policies include liability coverage, collision protection, and uninsured motorist options tailored to individual driving records and vehicle values. With access to multiple carriers, we help clients find competitive rates while ensuring adequate protection for personal and commercial vehicles.
Home Insurance
Our home insurance policies safeguard residential properties against common risks including fire, theft, and natural disasters. Coverage options include dwelling protection, personal property coverage, and liability protection for homeowners and renters. We specialize in customized solutions for standard homes, high-value properties, and unique dwellings like mobile homes across the Mid-Atlantic region.
Business Insurance
We offer comprehensive business insurance packages protecting companies of all sizes. Our commercial policies include property coverage, general liability, workers' compensation, and specialized protections like cyber liability and business interruption insurance. As an independent agency, we help businesses compare multiple carrier options to find cost-effective solutions that meet specific industry requirements.
Life Insurance
We provide life insurance solutions including term, whole, and universal life policies to protect families and business interests. Our offerings include final expense insurance, mortgage protection, and fixed annuities designed to meet different financial planning needs. We work with multiple carriers to help clients compare policy features and premium costs.
Medicare Plans
We assist clients with Medicare enrollment and supplemental insurance options. Our services include explaining Original Medicare benefits, comparing Advantage Plan options, and helping select appropriate Medigap policies. We provide educational resources to help seniors understand prescription drug coverage, enrollment periods, and out-of-pocket cost management strategies.
Questions
What types of insurance do you offer?
We provide auto, home, business, life insurance, and Medicare solutions across Virginia and North Carolina.
Are you available for emergency claims?
Yes, we offer 24/7 claims support through our carrier partners for urgent situations.
How can I make policy payments?
Most carriers accept EFT, e-check, or credit card payments through our online service center.
Do you serve commercial clients?
Yes, we offer business insurance including property coverage, liability protection, and workers' compensation.
Can I get insurance if I have a poor driving record?
We work with multiple carriers to help find coverage options for drivers with various histories.
How do I request a certificate of insurance?
Commercial policyholders can submit requests through our online form or contact our office directly.
Reviews (6)
James Cobb
Dec 13, 2021
Report
The Service was professional and caring. I felt as if the agent was concerned and had my best interest in mind.
Brittany Malone
Apr 19, 2021
Report
Positive:Professionalism,Quality,Responsiveness,Value
I LOVE this office! The agents are quick to respond, super helpful, they check my policies regularly to see if I can save money or get more for my money, they have been nothing but amazing in the 5-6 years that Ive been working with them!
I LOVE this office! The agents are quick to respond, super helpful, they check my policies regularly to see if I can save money or get more for my money, they have been nothing but amazing in the 5-6 years that Ive been working with them!
Cindy Nevetral
Apr 07, 2020
Report
Whenever I call, Shannon is quick to respond to my needs. She is always helpful and that is exactly what I need when circumstances arise that need to be addressed. She cares and she has always been there for me.
Bruce Davies
Sep 09, 2019
Report
Keith is very well informed and was a great help with a few questions we had. I have a unique insurance need and Keith went to get length to help us understand how to proceed and find the best product.
Greg Lupsha
Jul 12, 2019
Report
Kieth went out of his way and spent several days making numerous phone calls to try and arrange for a lower rate for my homeowners insurance. His personal service and immediate follow up are rarely experienced in the new normal of todays service companies.
Tracy Shrewsbury
Jun 25, 2018
Report
The service is always friendly and impressionable. Every time I call to make a monthly payment or ask a question about my policy, I am greeted with a warm reception. If the agent I have specifically called for is out or otherwise indisposed, I am offered assistance by another agent within the same office immediately. I continue to bring my business to this establishment because of the helpfulness and friendly demeanor of the staff. I would readily recommend Pannill & Associates to my friends and family.