Business Details
36 Years
experience
Emergency
services
Your Trusted Real Estate Partner in Raleigh, NC
As seasoned real estate professionals, we specialize in residential real estate leasing and rental property management across the Triangle Area, including Raleigh, Cary, Apex, Morrisville, Holly Springs, Garner, Knightdale, Wake Forest, and Durham. Our experienced team provides comprehensive services for buying or selling homes throughout the Triangle area, covering Wake, Chatham, Johnston, Durham, and Orange counties. With a combined experience of over 30 years in the Triangle region, our Realtors possess the market knowledge and skills to professionally guide clients through the home buying or selling process.We offer full-service property management to over 150 clients, delivering competitive fees, high resident retention rates, and superior customer service. Our dedication to client-driven results and relationships built on trust makes us an excellent choice for real estate needs.
Services
Property Management
Residential Leasing
Home Buying Assistance
Home Selling Assistance
Tenant Screening
Property Maintenance
Accounting Services
Eviction Processing
Property Evaluation
Online Rental Applications
Details
- Year established: 1990
Highlights and features
- We have over 30 years of combined experience in the Triangle real estate market
- Our team provides full-service property management to over 150 clients
- We maintain high resident retention rates through prompt maintenance response
- Our Realtors have extensive local market knowledge in 5 North Carolina counties
- We offer competitive fees while maintaining superior customer service quality
What people say
Great experience
Prompt assistance
Consistently great experience
Communicative and kind
Trust-worthy and professional
Services
Property Management
We provide comprehensive property management services including maintenance coordination, accounting, resident screening and emergency response. Our services protect your investment while minimizing vacancies. With over 150 managed properties, we ensure professional care and tenant satisfaction.
Tenant Screening
Our thorough tenant screening process evaluates credit history, income verification, rental history, and criminal background checks. This ensures qualified residents who will care for your property and pay rent consistently. Our process helps minimize risks for property owners.
Rental Property Marketing
We market rental properties through multiple listing services, real estate websites, and local signage. Our professional photography and online listings help achieve maximum visibility and quicker leasing of your properties.
Home Buying Assistance
Our experienced realtors assist clients with finding and purchasing homes in the Triangle area. We provide market insights, negotiate offers, and coordinate with lenders to guide buyers through each step of the purchasing process.
Home Selling Assistance
We help property owners maximize their return on investment through professional staging advice, pricing strategies, and comprehensive marketing. Our services handle all aspects of the home selling process from preparation to closing.
People
Lisa Holmes
Real Estate Agent
Lisa Holmes is a dedicated real estate professional with over 19 years of experience in the Triangle area, helping clients buy and sell homes while providing exceptional customer service.
Lisa Sarner
Real Estate Professional
Lisa Sarner is a responsive and dependable real estate professional with extensive experience in property management and client satisfaction, working closely with property owners to meet their needs.
Questions
What areas does HRW Realty serve?
HRW Realty serves the Triangle Area of North Carolina, including Raleigh, Cary, Apex, Morrisville, Holly Springs, Garner, Knightdale, Wake Forest, and Durham.
How long has HRW Realty been in business?
Since 1990, HRW Realty has specialized in residential real estate leasing and rental property management in the Triangle Area with over 30 years of combined experience.
What property management services do you offer?
We offer full-service property management including tenant screening, rent collection, property maintenance, accounting services, and emergency response to protect your investment.
How do you handle property maintenance requests?
We respond quickly to necessary property maintenance issues with staff on call for emergency maintenance seven days a week to ensure resident satisfaction and property care.
Can I get my security deposit back?
Yes, as required by North Carolina law, security deposits are held in a trust account until lease ends with deductions only for damages beyond normal wear and tear.
Do you provide online services for property owners?
We offer electronic deposit options and email delivery of monthly statements, invoices, and payment information for your convenience as a property owner.
Reviews (7)
James Ross
Jan 19, 2022
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Positive:Professionalism,Responsiveness
HRW is an excellent organization. Professional. Responsive. Courteous. Friendly. I would not hesitate to recommend them to my best friend. Sadly, after three years I had to move. They will be much missed.
HRW is an excellent organization. Professional. Responsive. Courteous. Friendly. I would not hesitate to recommend them to my best friend. Sadly, after three years I had to move. They will be much missed.
Wei Min Tan
Nov 17, 2020
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Positive:Professionalism,Quality,Responsiveness,Value
I have been working with HRW Realty for 15 years. Lisa Holmes and Lisa Sarner are amazing - very responsive, professional, dependable. On a recent property, they prepped the house, and got it rented in a week! We were speechless! If you are a landlord, I highly recommended HRW. Photo is the house that HRW rented out for us.
I have been working with HRW Realty for 15 years. Lisa Holmes and Lisa Sarner are amazing - very responsive, professional, dependable. On a recent property, they prepped the house, and got it rented in a week! We were speechless! If you are a landlord, I highly recommended HRW. Photo is the house that HRW rented out for us.
Carmen Lai
Aug 12, 2020
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Positive:Professionalism,Quality,Responsiveness,Value
Have enjoyed working with Lisa Holmes and Lisa Sarner. Responsive, they care, good people who always have our (landlord's) best interest in mind :)
Have enjoyed working with Lisa Holmes and Lisa Sarner. Responsive, they care, good people who always have our (landlord's) best interest in mind :)
Judy Tilson
Aug 25, 2018
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I have been working with HRW for more than 20 years and I have been thrilled with the care and attention that have given to me. They understand that it is important that my rental units should always be carefully maintained and that my renters should always be given the best of care and attention. They have yet to disappoint. Thank you, HRW
Ann Berger
Jul 16, 2018
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I would live in a cave before renting from these people again
Other reviews mention how horrible Lisa Holmes is
I could not agree more. Ive never been treated so badly by anyone in a business transaction
Mean-spirited, cheap and mean
Other reviews mention how horrible Lisa Holmes is
I could not agree more. Ive never been treated so badly by anyone in a business transaction
Mean-spirited, cheap and mean
Ann B.
Jun 08, 2018
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I agree with most of the reviews I've seen
Terrible experience renting from them
They won't fix things or make improvements
Very unpleasant to deal with
I'm waiting now for a check for my deposit back
They are keeping $$$ for lightbulb replacement
And a bit of other stupid stuff
I would advise not dealing with this bunch
In response to the RESPONSE from HRW about this review
I DID NOT request granite counters and hardwood floors
I asked that the cheap damaged kitchen floor be repaired
I stated that all townhouses in the area are much nicer
There is a huge gap between high end
Terrible experience renting from them
They won't fix things or make improvements
Very unpleasant to deal with
I'm waiting now for a check for my deposit back
They are keeping $$$ for lightbulb replacement
And a bit of other stupid stuff
I would advise not dealing with this bunch
In response to the RESPONSE from HRW about this review
I DID NOT request granite counters and hardwood floors
I asked that the cheap damaged kitchen floor be repaired
I stated that all townhouses in the area are much nicer
There is a huge gap between high end
Nora H.
May 22, 2018
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I'm so glad I found a property management company that isn't dreadful to deal with! I've had many negative experiences with past companies, and the prompt and friendly demeanor at HRW is why I'll never go anywhere else. I've had nothing but positive experiences and I'm so thankful they helped me find the perfect rental!!
