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Your Trusted Local Insurance Partner Since 1883
As a family-owned independent insurance agency since 1883, we have dedicated ourselves to providing comprehensive coverage tailored to meet the unique needs of our clients. Our licensed professionals bring decades of combined experience, offering personalized service that prioritizes reliability and community trust. We specialize in both personal and business insurance solutions, ensuring our clients receive competitive rates without compromising on quality. Our commitment to excellence is reflected in our 200+ positive reviews, which highlight our responsive customer service and expertise in navigating complex insurance requirements. By representing top carriers like Travelers and Safeco, we deliver diverse options that empower clients to make informed decisions.

Our deep-rooted presence in Bristol, CT, allows us to understand local risks and provide solutions that protect what matters most to our clients. We emphasize transparency in all interactions, ensuring no hidden fees or surprises. Our team remains available to support clients during claims or emergencies, reinforcing our reputation as a dependable partner. With a focus on long-term relationships, we continuously adapt to industry changes while maintaining the personalized touch that defines our agency. This combination of experience, local knowledge, and client-centric approach has solidified our position as a trusted insurance provider in the region.
Services
Auto Insurance Home Insurance Business Owners Insurance Cyber Liability Insurance Workers Compensation Insurance
Highlights and features
  • Family-owned since 1883 with deep community roots
  • Licensed professionals offering personalized insurance solutions
  • Represent top-rated carriers like Travelers and Safeco
  • 200+ positive reviews highlighting exceptional service
  • Local expertise in Bristol-specific insurance requirements
What people say
Wonderful to work with Excellent customer service Knowledgeable and helpful Reliable and efficient Personalized service
Services
Auto Insurance
We provide comprehensive auto insurance solutions protecting against bodily injury, property damage, and uninsured motorists. Our policies include physical damage coverage, rental reimbursement, and medical payments options. With customizable limits and deductible choices, we help clients balance protection needs with budget considerations while meeting Connecticut's specific insurance requirements.
Home Insurance
Our home insurance policies safeguard against common risks including fire, theft, and weather-related damage. Coverage extends to personal belongings, liability protection, and additional living expenses during displacement. We offer tailored solutions for homeowners, renters, and condo owners, ensuring compliance with mortgage requirements while addressing unique property needs in Bristol's climate.
Business Owners Insurance
Designed for small to mid-sized businesses, this package combines property, liability, and business interruption coverage. We protect against risks like equipment damage, customer injuries, and income loss from covered events. Policies can be customized with endorsements for specialized industries including contractors, manufacturers, and medical offices operating in Connecticut.
Cyber Liability Insurance
This critical coverage addresses financial losses from data breaches, cyber attacks, and network security failures. We help businesses implement risk management strategies while providing post-incident support including legal defense, notification costs, and regulatory fines. Particularly valuable for nonprofits, retailers, and professional service providers handling sensitive client information.
Workers Compensation Insurance
Mandatory for Connecticut employers, our workers' comp policies cover medical expenses and lost wages for job-related injuries or illnesses. We ensure compliance with state regulations while offering risk management resources to prevent workplace accidents. Specialized programs support high-risk industries like construction and manufacturing while maintaining competitive premium rates.
Questions
What types of insurance do you offer?
We provide personal insurance (auto, home, life) and business insurance (owners, cyber liability, workers' comp) with specialized options for contractors, manufacturers, and nonprofits.
Why choose an independent agency?
As an independent agency since 1883, we offer multiple carrier options, personalized service, and local expertise to find coverage that best fits your specific needs.
How do I file a claim?
Report claims through our Service Center online, by phone at 860-583-4127, or visit our Bristol office. Our team guides you through the process to ensure timely resolution.
Do you serve businesses outside Bristol?
While based in Bristol, CT, we serve clients throughout Connecticut with customized insurance solutions for various industries and business sizes.
Can I manage policies online?
Yes, our Service Center allows policyholders to pay bills, request documents, review coverage, and make changes digitally while maintaining personal agent support.
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Reviews (1)
Angela Z.
May 03, 2016 Report
I recently needed to find car insurance and I needed to do it FAST. Terri at C.V. Mason was able to help me find what I needed in the same exact day! I was extremely satisfied with the EXCELLENT service and would recommend C.V. Mason to anyone! Thank you so much for the speedy and quality service!