Business Details
40 Years
experience
Emergency
services
Your Trusted Home Health Care Provider in Northern New York
As the Administrator of Health Services of Northern New York, I am proud to lead a team that has provided compassionate home healthcare services to St. Lawrence County since 1986. Our commitment to quality care is rooted in core values of honesty, integrity, and respect, which guide every interaction with our clients and their families. We specialize in helping individuals maintain independence at home through personalized care plans that address both medical and daily living needs. With a staff of certified nurses, therapists, and care aides, we offer 24/7 support for patients recovering from illness, injury, or surgery. Our team undergoes rigorous background checks to ensure client safety, and our services are designed to help people recover faster in the comfort of their homes. We accept Medicare, Medicaid, private insurance, and private pay arrangements to provide accessible care.Our patients consistently report high satisfaction with our services, highlighting the dedication and expertise of our staff. We believe that home healthcare is not just a service but a privilege, and we strive to earn that privilege through exceptional care every day. Whether providing complex medical treatments or assistance with daily activities, we remain focused on improving quality of life for our patients. Our organization fosters professional growth opportunities, as evidenced by employees who have advanced from PCA training to nursing leadership roles. This enduring commitment to both client care and team development has made us a trusted community partner for over three decades.
Services
Nursing Services
Therapy Services
Aide Services
Physical Therapy
Occupational Therapy
Speech Therapy
Medical Social Services
Nutritional Services
Personal Care Aide
Registered Nurse Case Manager
Details
- Year established: 1986
Highlights and features
- We provide 24/7 home healthcare services since 1986 with experienced professionals
- Each patient receives a personalized care plan developed by registered nurses
- All staff undergo rigorous background checks for client safety and security
- Our team includes specialists in both medical and daily living assistance
- We coordinate directly with physicians to ensure comprehensive care plans
Associations and certifications
- New York State Certified Home Healthcare Agency
What people say
Excellent care
Caring woman
Wonderful nurse
Outstanding physical therapist
Attentive and caring
Services
Nursing Services
Our registered nurses provide skilled medical care for patients recovering from illness or injury. We offer medication management, wound care, and chronic disease management in the comfort of patients' homes. Our team coordinates directly with physicians to implement personalized care plans that promote faster recovery and greater independence.
Therapy Services
We deliver comprehensive rehabilitation services including physical, occupational, and speech therapy. Our therapists work with patients to regain mobility, improve daily functioning, and recover communication abilities following medical events. Each therapy plan is customized to individual recovery goals and progress.
Aide Services
Our certified aides assist with activities of daily living including bathing, grooming, and light housekeeping. These services help maintain patients' dignity and independence while providing respite for family caregivers. All aides operate under nursing supervision to ensure quality care.
Physical Therapy
Specialized physical therapy services focus on restoring mobility and reducing pain following surgeries or injuries. Our therapists use evidence-based techniques and exercise programs tailored to each patient's condition, with regular progress assessments to optimize recovery outcomes.
Medical Social Services
Our medical social workers connect patients with community resources and provide emotional support during recovery. They help navigate healthcare systems, arrange additional services, and address non-medical factors affecting health outcomes through personalized support strategies.
People
Matt O'Bryan
Administrator
With nearly 30 years of experience, Matt O'Bryan leads our home healthcare agency while maintaining direct connections with the St. Lawrence community. He prioritizes patient-centered care while fostering professional growth opportunities for staff members.
Christina White
Registered Nurse
Starting as a PCA trainee, Christina advanced to RN Case Manager over 16 years. She exemplifies our commitment to professional development and compassionate care, earning recognition as Employee of the Year for her dedicated service.
Diana M.
Patient
Received physical therapy services including TENS unit recommendations and recovery guidance. Praised therapists for attentive listening and proactive communication about visit schedules and care plans.
Ronald B.
Patient
Benefited from physical therapy services that accelerated recovery through personalized treatment plans and professional expertise delivered with caring approach by therapist Brett Amo.
Carol B.
Patient
Received consistent nursing care from Mindi, who demonstrated kindness, professionalism, and commitment to patient well-being while coordinating effective home healthcare services.
Questions
What home healthcare services do you provide?
We offer nursing care, physical therapy, occupational therapy, speech therapy, medical social services, nutritional services, and personal care aide assistance across St. Lawrence County.
How do I schedule an assessment?
Call us at (315) 265-4065 to speak with our intake team, who will arrange a home assessment within 24 hours of your loved one's return home.
Do you accept Medicaid and Medicare?
Yes, we accept Medicare, Medicaid, private insurance, and private pay arrangements for all our home healthcare services in Northern New York.
Are services available 24/7?
Our home healthcare services operate 24 hours a day, 7 days a week, 365 days a year for both medical and personal care needs.
What geographic areas do you serve?
We provide home healthcare services throughout all of St. Lawrence County, NY, ensuring comprehensive coverage across the region.
How do you ensure patient safety?
All staff undergo thorough background checks and professional screening to ensure client safety and security in home healthcare environments.
Videos
Reviews (6)
Chloe Thomas
Oct 29, 2020
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Health Services of Northern New York, does not take the health and well-being of their clients seriously. With COVID-19, the company did not take the proper steps. As one client came in contact with another person that tested positive for Covid-19, they had an employee of theirs continue doing care for this patient knowing that they should have sent this employee to get tested as well. But had them continue doing care for that client while wearing PPE, and continuing care for other clients. Where is the care and concern for the clients and employee's???
Cassie Brooks
Oct 10, 2020
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I worked for them for just almost a year and it has been nothing but unorganized management they act like they appreciate you at first but when you start getting into it more they start showing you that you dont matter to them they never communicate so you never know what to do because one person tells you one thing and the other somthing different I work at the nursing home and I also had.told them that they should take me off their sceduale due to there are residents at the nursing home on precautions for covid'19 and they still wanted me to go in other elderly houses and I told them no and they
Kelly Thomas
Jul 15, 2020
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I was very dissappointed in the defamation that was put on my character. I'm not gonna get on here & bad mouth anyone because, that just shows a distasteful character on my part. However; I do hope scheduling is corrected due to the fact that clients are rightfully allotted the full-time through their insurance companies for their care & should never be cheated. When it takes 1/2 in travel, the company should give their employees 40 mins to get there depending on weather & road conditions, 15 mins won't cover a 1/2 travel & the staff are left trying to explain to the clients the reason. Unlike
WinneganFake
Jun 23, 2020
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I knew that I wanted to have a job helping people. HSNNY made this possible by training me and making me a part of their team. I have always found the schedulers to be very good at making a schedule that works with my availability. An excellent place to work.
Jaspreet Singh
Jun 17, 2020
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They provide the excellent care to the patients right inside their homes. You guys are doing the amazing job, Great work.
Nicky Moore
Nov 28, 2019
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This place is a joke. they only hire certain people but wanna cry that they are low on staffing. i have much experiance as i was med certified and a cna but they denied me. i would not reccomend this company to anybody