Business Details
Your Trusted Car Dealership in Mt. Prospect
Nelson Automotive is a family-owned dealership committed to providing exceptional customer service and competitive pricing. With over a decade of experience in the automotive industry, our team prioritizes transparency and customer satisfaction, ensuring a stress-free car-buying experience. We offer a carefully curated selection of pre-owned and new vehicles, backed by a 90-day limited warranty and a price-match guarantee. Recognized as the 2015 Illinois Quality Dealer of the Year by the IIADA, we maintain a Better Business Bureau A+ rating, reflecting our dedication to ethical business practices.Our services extend beyond sales, including a full-service maintenance center staffed by expert technicians capable of handling domestic, import, and specialty vehicles. We serve customers nationwide, offering secure online financing options and a direct line to our owner for any concerns. Our focus on low overhead allows us to deliver unmatched value while fostering lifelong customer relationships.
Services
Used Car Sales
New Vehicle Sales
Auto Financing
Service Center
Price Matching
Nationwide Delivery
Online Inventory
Maintenance Services
Warranty Programs
Customer Support
Highlights and features
- We offer guaranteed best pricing within 300 miles.
- Our owner provides direct, personalized customer support.
- We maintain a 90-day limited warranty on qualifying vehicles.
- Recognized as 2015 Illinois Quality Dealer of the Year.
- Full-service maintenance center with expert technicians.
Associations and certifications
- Better Business Bureau
What people say
Stress-free experience
Price-match guarantee
Expert technicians
Lifelong customer relationships
Secure financing
Services
Used Car Sales
Nelson Automotive offers a diverse inventory of hand-selected used cars, including rare models and budget-friendly options. Our transparent pricing excludes hidden fees, and we provide nationwide delivery. Customers benefit from a 90-day limited warranty and price-matching guarantees to ensure maximum value.
Auto Financing
We provide quick, secure financing options for all credit types through a streamlined online application process. Our finance experts work with multiple lenders to secure competitive rates, ensuring accessibility for customers seeking new or used vehicle purchases.
Service Center
Our full-service maintenance center handles everything from routine oil changes to major engine repairs. Technicians service domestic, import, and specialty vehicles, including motorcycles and scooters, with a commitment to beating competitor pricing on parts and labor.
Price Matching
Nelson Automotive guarantees the lowest prices within 300 miles through our price-match policy. This commitment extends to service costs, ensuring customers receive competitive rates without compromising quality or transparency.
Nationwide Sales
We facilitate nationwide vehicle sales with secure online transactions and delivery options. Customers can negotiate prices remotely, receive detailed vehicle reports, and complete purchases without visiting the dealership in person.
People
Eric Nelson
Owner
With over a decade of automotive industry experience, Eric Nelson founded Nelson Automotive to revolutionize car buying through transparency and customer-centric practices. He maintains direct involvement in operations and customer satisfaction.
Questions
What warranties do you offer on used vehicles?
We provide a 90-day limited warranty on qualifying used vehicles, covering major mechanical components.
Can I finance a vehicle through Nelson Automotive?
Yes, we offer secure financing options for all credit types through our online application process.
Do you service vehicles from other dealerships?
Our service center welcomes all makes and models, including domestic, import, and specialty vehicles.
How does your price-matching policy work?
We guarantee to match or beat any competitor's price within 300 miles on identical vehicles.
Can I purchase a vehicle remotely?
Yes, we facilitate nationwide sales with online negotiations, secure payments, and delivery options.
What sets Nelson Automotive apart from other dealerships?
We combine competitive pricing, BBB A+ accreditation, direct owner communication, and a stress-free buying experience.
Reviews (5)
Kenny Nuccio
Sep 13, 2021
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Eric and the rest of the boys are very professional, super relaxed, straight to the point, and EXTREMELY helpful. I came in for an oil change for the vehicle I got from them (2008 Honda Accord) and couldnt be happier with the service these people provide. Highly recommend to give Nelson Automotive your business, you will N O T be disappointed!
Kevin Brown
Jun 04, 2021
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I want to start this by saying thank you to the owner Eric right off the bat. He is an Illinois business owner that truly engages in his business, ensures customers are not only comfortable with their purchase, but also satisfied with their purchase after the sale. I really appreciate the salesmanship, communication, and service he provided to my girlfriend and I though the purchase process. The most attractive things from purchasing from Nelson Automotive are the 3-month powertrain warranty, the fact that they go through the car and repair any troublesome problems prior to putting it in their
Tim Moran
Jun 03, 2021
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I have always been skeptical of the used car industry, especially used car dealerships. I shopped a number of local dealers and what I found was not encouraging. I was shopping for a reliable car for a college student and wanted a low-mileage, dependable vehicle. I contacted Matt and was immediately impressed with his straight-forward approach. We met, discussed the vehicle, and he made the sale in a timely fashion. I have now put a few hundred miles on the car and have been extremely pleased. I will be returning to Nelson Automotive for my next vehicle.
Andy Voong
Mar 14, 2021
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Matt Vogelzang was above and beyond. I'm just shopping around and Matt was very upfront with me and gave me all the information I needed. It seems like everyone here is great, but I highly highly recommend Matt.
E. M.
Mar 04, 2021
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If you are tired of dealing with the typical "car dealer", then buy your next vehicle from Nelson Automotive! Eric and the Nelson Auto team make customer service and quality used vehicles their priority. You won't be pushed into purchasing anything extra, nor will you be made to wait hours while deliberation happens out of view. My family and I just recently purchased a 2014 Toyota Sienna (in superb condition) from Nelson. Eric had excellent suggestions of vehicles to fit the needs we described, but he followed our lead instead of directing the conversation. He worked hard for us
