Business Details
42 Years
experience
Your Trusted Partner for Staffing Solutions in Chicago
Since 1984, Mack Associates has established itself as Chicago's premier staffing and recruiting firm, specializing in administrative and executive placements. Our proprietary Mack Method ensures deep candidate-employer compatibility through personalized questioning and cultural alignment analysis. As a certified Women Owned Business (WBE), we combine boutique-style service with decades of industry expertise to deliver tailored staffing solutions across Chicagoland.Our team of seasoned recruiters maintains a 35+ year track record of successful placements, driven by core values emphasizing expertise, integrity, and results-oriented service. We differentiate ourselves through exhaustive candidate vetting, industry-specific market knowledge, and a commitment to quality over quantity in every placement.
Services
Direct Hire Placements
Temporary Staffing
Executive Search
Recruitment Consulting
Resume Optimization
Details
- Year established: 1984
Highlights and features
- 35+ years of specialized experience in administrative staffing
- Proprietary Mack Method ensures cultural candidate-employer matches
- Personalized service with dedicated point-of-contact recruiters
- Proven track record with Fortune 500 and boutique firm placements
- Industry-leading market knowledge for competitive compensation advice
Associations and certifications
- Women Owned Business (WBE)
What people say
Outstanding candidates
Professional and responsive
Helped land dream job
Exceptional follow-up
Industry expertise
Services
Direct Hire Placements
Our direct hire service specializes in permanent administrative and executive placements. We conduct thorough candidate evaluations to ensure long-term compatibility with client organizations. This service includes cultural fit assessments, salary benchmarking, and post-placement support to guarantee successful integration.
Temporary Staffing
We provide qualified temporary administrative professionals for short-term needs. Our candidates undergo rigorous screening to ensure immediate productivity. This service includes skills verification, availability matching, and flexible duration options for project-based requirements.
Executive Search
Our executive search division focuses on C-suite and senior administrative roles. We leverage industry networks and targeted outreach to identify high-level professionals. This premium service includes leadership assessment tools and strategic onboarding guidance for complex placements.
Recruitment Consulting
We offer expert consultation on talent acquisition strategies. Services include market analysis, compensation benchmarking, and interview process optimization. Our consultants provide actionable insights to improve hiring efficiency and candidate quality for administrative positions.
Resume Optimization
Our resume services enhance professional profiles for job seekers. We provide tailored formatting, keyword optimization, and content refinement based on industry standards. This service focuses on highlighting relevant skills and achievements to maximize interview opportunities.
People
Konvalia Greco
President
President with 25+ years in staffing, specializing in administrative recruitment. Developed the proprietary Mack Method for candidate evaluation. Focuses on quality placements and client relationship management.
Lana Iceberg
Vice President
Vice President with 17+ years of experience. Expert in temporary staffing solutions and candidate development. Implements innovative recruitment strategies while maintaining high service standards.
Lea Delfosse
Director of Sales & Training
25-year recruiting veteran specializing in leadership development. Oversees sales strategy and training programs. Focuses on consultative approaches to candidate-client matching.
Brianne Patra
Director of Business Operations
Operations director with expertise in process optimization. Manages daily operations and financial systems. Ensures seamless service delivery across all recruitment functions.
Jackie Moran
Manager of Direct Hire
7+ years in executive recruitment. Specializes in direct hire placements. Focuses on client needs analysis and long-term staffing solutions for administrative roles.
Questions
What industries do you specialize in?
We focus on administrative and executive staffing across accounting, legal, financial services, real estate, technology, and nonprofit sectors.
How does your Mack Method work?
Our proprietary process involves in-depth candidate interviews, cultural fit assessments, and customized job matching through targeted questioning.
Do you serve companies outside Chicago?
While based in Chicago, we serve clients throughout the Chicagoland area and surrounding suburbs with flexible staffing solutions.
What positions do you fill?
We specialize in administrative roles from entry-level to executive, including assistants, office managers, HR professionals, and legal secretaries.
How quickly can you fill positions?
Average placement time varies by role complexity but typically ranges from 2-6 weeks depending on specific requirements.
Do you offer temp-to-hire options?
Yes, we provide temporary placements with potential conversion to permanent roles based on mutual satisfaction and performance.
Reviews (7)
Michelle Lumpkins
Dec 18, 2021
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After applying to a few Mack & Associates roles, I was really hesitant. I had always applied to jobs on my own and never utilized a staffing agency. My experience with Kayla and the team was great. I cant thank them all enough for their help during my search. They make sure to take the time to help you find the perfect fit for you and your career goals. They also help you get your foot into the door with some amazing companies and roles. Thanks to their help, I landed a great job that aligned with just what I was look for.
Brooke Breese
Oct 17, 2021
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My timeline speaks for itself -
Day 1 - applied on Mack & Associates website
Day 2 - got a call from Kayla at M&A
Day 3 - had an in depth interview with Kayla & Lana from M&A
Day 7 - interview with my future boss
Day 10 - verbal offer and second interview with my future boss
Day 11 - written offer from my future boss
And Monday is my first day with my now boss :)
If you have any reservations about working with a recruiting firm, you should reconsider. The team at M&A totally blew me away with their professionalism, skill, and results. I am so grateful for Kayla, Lana and Abbey who helped
Day 1 - applied on Mack & Associates website
Day 2 - got a call from Kayla at M&A
Day 3 - had an in depth interview with Kayla & Lana from M&A
Day 7 - interview with my future boss
Day 10 - verbal offer and second interview with my future boss
Day 11 - written offer from my future boss
And Monday is my first day with my now boss :)
If you have any reservations about working with a recruiting firm, you should reconsider. The team at M&A totally blew me away with their professionalism, skill, and results. I am so grateful for Kayla, Lana and Abbey who helped
Sarah Martin
Oct 13, 2021
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Ive applied for many positions through Mack and Associates through LinkedIn. Jobs which had few to no applicants and in which I was qualified, if not over qualified for. Im talking.. dozens. Ive never received a single response. Starting to wonder if anyone actually works here..or if they actually do the work they claim to.. what a shame.
Brianna DeWitt
Sep 20, 2021
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Mack & Associates were crucial in my job search. They made what is usually an overwhelming process so much more accessible, dare I say, even exciting. Shout out to Jackie! She responded to my initial inquiry email swiftly and enthusiastically, she helped me amend and improve my resume, and within 2 weeks she sent me on several job interviews for positions I had genuine interest in. I accepted one of those roles and am now happily, gainfully employed.
Mack preps you for interviews, which I found to be a huge help. Calms the nerves and gives you the opportunity to ask for clarification before you
Mack preps you for interviews, which I found to be a huge help. Calms the nerves and gives you the opportunity to ask for clarification before you
Noe Garza
Aug 30, 2021
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My time with Mack & Associates was excellent. They helped me find part-time work when I wanted to move to another industry and was able to meet employees at different companies across Chicago (some who were also former contractors for Mack & Associates). They It helped me get a feel for what it was like to work in different environments. Also, they receive feedback very well. If I wasn't interested in a position because of the pay or the distance, they would make note of it for future offers. My current role is a dream job for me where I started as a temp and was hired on upon completing my temp
Carly Mei
Jul 02, 2021
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Rachael from Mack has gone above and beyond helping me find a full-time position. She's extremely knowledgeable for what she does and knows what I am looking for in my career. She will prepare you for the companies' interview and will let you know how to improve your answers. Moreover, she will make sure you are comfortable and satisfied throughout the entire job search process.
Mack & Associates has been professional and responsive to all my questions. I did not know which direction I want to go in my career and they asked all the right questions to help find the positions that fit my expectations
Mack & Associates has been professional and responsive to all my questions. I did not know which direction I want to go in my career and they asked all the right questions to help find the positions that fit my expectations
Tristan Taylor
Jun 27, 2021
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Mack & Associates were nothing short of wonderful. Sometimes its not what you know, but who you know, and Mack & Associates have great contacts. Within a month of being in contact with Mack I was gainfully employed. I went on interviews at great companies and received great coaching along the way. They had very helpful tips and hints that really helped me get a leg up. They not only coached me every step along the way, but got to know me as an individual. They did not only evaluate my hard skills but got to know me so they could match me with a company with a culture and philosophy that aligned
