Business Details
50+ Years
experience
Emergency
services
Your Trusted Community Health Partner in Vermont
Northern Counties Health Care has been a trusted provider of high-quality, patient-centered healthcare in Vermont's Northeast Kingdom since 1968. As the first Federally Qualified Health Center (FQHC) in Vermont, we pioneered integrated care models that combine medical, dental, behavioral health, and pharmacy services under one umbrella. Our team of board-certified physicians, nurse practitioners, and specialists delivers comprehensive care through seven community health centers and three dental practices across Caledonia, Orleans, and Essex counties.With over five decades of experience, we maintain a strong commitment to accessibility, operating on a sliding-fee scale for qualifying patients while receiving federal funding through the Health Center Program. Our designation as a Patient Centered Medical Home by NCQA reflects our dedication to coordinated, holistic care that addresses both physical and mental health needs.
Services
Primary Care
Dental Care
Home Health Services
Behavioral Health
Pharmacy Services
Chronic Care Coordination
Preventive Care
Emergency Appointments
Telehealth Visits
School Outreach Programs
Details
- Year established: 1968
Highlights and features
- We provide comprehensive care across 10+ locations in Vermont's medically underserved Northeast Kingdom
- Our team includes board-certified specialists in family practice, internal medicine, and pediatrics
- We accept Medicaid, Medicare, and private insurance while offering sliding-fee discounts for qualifying patients
- Our integrated care model coordinates medical, dental, and behavioral health services under one organizational umbrella
- We maintain 24/7 on-call availability for home health emergencies through our CHHC division
Associations and certifications
- Federally Qualified Health Center (FQHC)
- FTCA Deemed Facility
- Patient Centered Medical Home (NCQA)
What people say
Methodical professionals
Explained clearly
Friendly courteous
Best home health
Great team
Services
Primary Care
Our primary care services provide comprehensive medical treatment for patients of all ages, from routine check-ups to chronic disease management. Board-certified physicians and nurse practitioners deliver personalized care plans that address preventive health, acute illnesses, and long-term conditions. The service emphasizes coordinated care through electronic health records and team-based approaches that integrate behavioral health specialists and community health workers.
Dental Care
Dental services include preventive care, restorative treatments, and oral surgery performed by experienced dentists and hygienists. The program offers cleanings, fillings, extractions, and prosthetics while maintaining a sliding-fee scale for low-income patients. Special outreach programs provide dental education and screenings for local schoolchildren, with emergency dental care available through state assistance vouchers.
Home Health Services
Certified home health aides deliver skilled nursing, physical therapy, and personal care services to patients in their residences. The program specializes in post-surgical recovery, chronic condition management, and end-of-life care with 24/7 on-call availability. Services coordinate with primary care providers to ensure continuity of treatment plans and medication management.
Behavioral Health
Integrated behavioral health services address mental health conditions and substance use disorders through counseling, medication management, and crisis intervention. Licensed therapists work alongside primary care providers to treat depression, anxiety, and trauma-related conditions using evidence-based therapies while maintaining strict patient confidentiality protocols.
Pharmacy Services
The Community Health Pharmacy provides prescription fulfillment with free home delivery and cost-saving programs for uninsured patients. Services include medication therapy management, immunizations, and chronic disease medication supplies with 90-day prescriptions available for maintenance medications. The pharmacy accepts most major insurance plans including Medicare Part D and Medicaid.
People
Laurie Somers
Community Health Worker
Laurie connects St. Johnsbury residents with healthcare resources, insurance enrollment, and social services while coordinating chronic care management programs for high-risk patients.
Michelle Warren
Community Health Worker
Michelle assists St. Johnsbury patients with prescription cost reduction strategies, transportation needs, and mental health treatment coordination through community partnerships and financial coaching programs.
Bobbi-Jo Letourneau
Community Health Worker
Bobbi-Jo supports residents in Newport, Orleans, and Island Pond with healthcare navigation, dental voucher programs, and emergency assistance for underserved populations.
Stephanie Gochie
Community Health Worker
Stephanie provides Concord area residents with health insurance guidance, chronic disease self-management resources, and community wellness program coordination.
Neil Goerz
Community Health Worker
Neil assists Danville patients with care transitions from hospital settings, medication access programs, and connecting vulnerable populations with essential social services.
Questions
What insurance plans do you accept?
We accept Medicaid, Medicare, most private insurance plans, and offer sliding-fee discounts for uninsured patients who qualify based on income guidelines.
Are your services available in rural areas?
Yes, our seven health centers and three dental clinics serve Caledonia, Orleans, and Essex counties with home health services available across the Northeast Kingdom region.
Do you offer dental care for low-income patients?
We provide dental services on a sliding-fee scale and accept state general assistance vouchers for emergency dental care for qualifying low-income residents.
How can I access behavioral health services?
Behavioral health specialists are available at all primary care locations with integrated services that include same-day appointments and crisis intervention support.
What pharmacy services are available?
Our Community Health Pharmacy offers free home delivery, 90-day maintenance medication supplies, and discounted rates for uninsured patients through federal funding programs.
Is home health care available 24/7?
Our CHHC division provides 24/7 on-call availability for home health emergencies with skilled nursing and personal care services available seven days a week.
Videos
Reviews (1)
Maggie Inverness
Jul 16, 2021
Report
Not the most organized and competent healthcare facility. Yes, it is rural and for many there isn't much choice. But any organization of this size that has a CSO employed should raise eyebrows. The CEO must be incompetent. What exactly is a chief strategy officer anyway? Sounds like a goldbricker holds that job to be sure. Two big thumbs down for NCHC!
