Business Details
24 Years
experience
Custom Promotional Products for Lasting Brand Impressions
Founded in 2002, Coastal Connections Marketing has built enduring relationships with clients by delivering high-quality branded products and exceptional service. Our team of 40+ passionate professionals collaborates closely with clients to conceptualize and execute projects that create lasting brand impressions. With expertise in employee appreciation, trade shows, and client gifts, we handle every detail from ideation to delivery.Our commitment to quality is reflected in 20+ year client relationships and partnerships with award-winning manufacturers. We specialize in customized solutions for businesses of all sizes, ensuring timely delivery and competitive pricing across 40+ states. Our remote team combines industry knowledge with personalized attention to transform client visions into impactful branded experiences.
Services
Promotional Products
Customized Solutions
Event Merchandise
Client Gifts
Employee Appreciation Items
Details
- Year established: 2002
Highlights and features
- We offer 20+ years of experience in promotional product solutions
- Our collaborative team ensures personalized service for every project
- Competitive pricing with guaranteed on-time delivery
- 40+ state coverage supported by industry-leading manufacturer connections
- Client relationships maintained since our founding in 2002
What people say
Dependable and trustworthy
Competitive pricing
Timely delivery
Creative solutions
Exceptional customer service
Services
Promotional Products
We provide customized promotional products including wearables, stationery, and event merchandise. Our offerings help businesses create lasting brand impressions through quality materials and precise customization. Clients receive expert guidance in selecting products that align with their marketing goals and audience needs.
Customized Solutions
Our team develops personalized branding solutions from concept to delivery. We handle artwork preparation, product customization, and logistics coordination to ensure seamless execution. Clients benefit from our industry connections and attention to detail in meeting specific project requirements.
Event Merchandise
We supply branded merchandise for trade shows, conferences, and corporate events. Our inventory includes thousands of products with customization options for logos and designs. Clients receive timely delivery and quality assurance for their event-specific promotional needs.
Client Gifts
Our curated selection of premium gifts helps businesses strengthen client relationships. We offer personalized options that reflect brand identity and recipient preferences. Clients receive assistance in selecting meaningful gifts that create lasting impressions.
Employee Appreciation Items
We provide customized appreciation items to recognize employee contributions. Our offerings include awards, branded apparel, and personalized gifts that align with company culture. Clients benefit from bulk ordering options and consistent quality assurance.
People
Caroline Roberts
CEO
With 16 years of experience at CCM, Caroline oversees daily operations and strategic growth. She leads a remote team serving clients nationwide while maintaining personal connections with long-term clients.
Sarah Felton
Client Success Coordinator
Sarah leverages corporate event planning expertise to help brands stand out. She manages project details from production to delivery, ensuring accuracy and timely fulfillment for client projects.
Laura McPhaul
Operations Director
Laura manages project logistics and supplier relationships. Her systems-focused approach ensures efficient order processing and delivery for clients ranging from local businesses to national brands.
Carrie Shields
Executive Director
Carrie oversees economic development projects while collaborating on marketing initiatives. Her leadership ensures quality representation of client brands through customized promotional solutions.
Donyell Jones
Chief Executive Officer
DJ provides strategic oversight for client relationships and product development. His leadership emphasizes thoughtful service and creative problem-solving for complex branding challenges.
Questions
What types of promotional products do you offer?
We offer thousands of customizable products including wearables, stationery, drinkware, and event-specific merchandise through our supplier network.
Can you help with logo design?
Yes, our in-house designer creates logos, branding suites, and marketing materials tailored to your business identity.
How long does order fulfillment take?
Most orders deliver within two weeks, with expedited options available. International products may require additional time.
Do you work with small businesses?
We serve businesses of all sizes, providing personalized service and competitive pricing regardless of project scale.
What file formats do you require for artwork?
Vector files (.ai/.eps) preferred for crisp imprints, though high-resolution .jpg files work for some digital printing applications.
Are setup charges applied repeatedly?
Setup charges vary by product and factory policies. Many items don't require repeat charges within specific reorder timeframes.
