Business Details
Emergency
services
Your Trusted HVAC Partner in Tennessee
Ashton Britt has been serving Tennessee's HVAC needs for over 25 years with a family-owned commitment to excellence. Our team of EPA-certified and NATE-certified technicians provides 24/7 residential, commercial, and industrial HVAC services across eight counties. We specialize in complete system installations, emergency repairs, and preventive maintenance programs tailored to each client's unique requirements. Our factory-trained professionals utilize advanced sheet metal fabrication capabilities for custom solutions. As a Trane Comfort Specialist, we maintain the highest industry standards in employee training and customer satisfaction.Our comprehensive service offerings include geothermal systems, building automation, and indoor air quality improvements. We support our community with flexible financing options and free installation estimates. Our dedication to quality has earned us TN State Mechanical License CMC 052269. We maintain full transparency with no hidden fees and operate with complete integrity in every customer interaction.
Services
HVAC Installation
Emergency Repairs
Preventive Maintenance
Commercial HVAC
Industrial Systems
Geothermal Solutions
Indoor Air Quality
Sheet Metal Fabrication
Building Automation
System Replacement
Highlights and features
- We offer 24/7 emergency HVAC service with certified technicians
- Our team holds TN State Mechanical License CMC 052269
- We provide factory-trained installation and repair services
- We offer flexible financing options with approved credit
- We serve 8 East Tennessee counties with local expertise
Associations and certifications
- EPA Certified
- NATE Certified
What people say
Outstanding installing team
Great service
Professional technicians
Prompt response
Quality work
Services
HVAC Installation
We provide complete HVAC system installations for residential and commercial properties. Our certified technicians ensure proper sizing and configuration for maximum efficiency. We offer Trane equipment and geothermal solutions with available tax credits.
Emergency Repairs
Our certified technicians respond to HVAC emergencies 24 hours a day. We maintain immediate availability for system failures and urgent repair needs across all service areas. Emergency service includes diagnostics and same-day repairs.
Preventive Maintenance
We offer customized maintenance programs to extend equipment lifespan. Our plans include seasonal inspections, filter replacements, and system optimization. Regular maintenance helps prevent breakdowns and improves energy efficiency.
Commercial HVAC
We specialize in commercial HVAC solutions for restaurants and industrial facilities. Our services include rooftop units, cooling towers, and process cooling systems. We provide sheet metal fabrication for custom commercial installations.
Indoor Air Quality
We improve indoor air quality through advanced filtration systems and humidity control. Our solutions include HEPA filters, UV lights, and ventilation upgrades. We help create healthier environments for residential and commercial spaces.
Questions
What HVAC services do you offer?
We provide installation, repair, and maintenance for residential, commercial, and industrial HVAC systems including emergency service.
Do you offer financing options?
Yes, we offer financing options available with approved credit for HVAC system purchases and installations.
What areas do you service?
We serve Jefferson, Hamblen, Grainger, Sevier, Hawkins, Cocke, Knox, and Greene Counties in East Tennessee.
Are you available for emergencies?
Yes, our certified technicians are available 24/7 for HVAC emergencies with immediate response times.
What certifications do your technicians hold?
Our team includes EPA-certified and NATE-certified technicians with factory training for all major HVAC brands.
Do you offer maintenance plans?
Yes, we provide customized preventive maintenance programs to optimize system performance and extend equipment lifespan.
Reviews (6)
Spencer Morris
Jul 30, 2021
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Positive:Professionalism,Punctuality,Responsiveness
I initially struggled with their scheduling system but they reached out to me and made it right. Thanks for the help, AB!
Services:AC repair,AC maintenance,Installation
I initially struggled with their scheduling system but they reached out to me and made it right. Thanks for the help, AB!
Services:AC repair,AC maintenance,Installation
Chris
Oct 27, 2020
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Called to fix a leak, blew my drain out. Charged $95. The leak turned into a constant pour and was told it needed basic maintenance. Guy comes to do the basic maintenance and tells me it's needs deep cleaning. So they came to do that and at the end of the cleaning told me my coil was leaking and would cost almost $700 for the coil alone. This was after paying almost $400 for the deep cleaning. Now my air doesn't work anymore and the owner David is only worried about his money than a satisfied customer. Feels more like a purposely sabatoge to milk more money out.
Loweda L.
Jul 18, 2020
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My experience with Ashton Britt was a good one. The support staff was quick to answer all of my questions and to set up an appointment for a quote. David arrived at my home on time, was very professional, and treated me with respect. He provided me with 3 different quotes, explaining each one in detail, making sure I understood the value of each unite available to me. After making my choice, Ashton Britt was in constant contact with me, keeping me up to-date with the progress of my order. My new unit was delivered on time and only within a few days of making my order. The installation team arrived
Karen McEwen
Dec 06, 2019
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Ashton Britt Services Co. responded quickly (same day) to our request for a service call. We ended up purchasing a new AC system. The company worked quickly to get everything installed and ready for us to use during that very warm week. There was a small dent on the outside unit after installation and a new panel was ordered and replaced, no delays. I was pleased and impressed that they were intent on making sure we were completely satisfied with the product and their work-which we were and are. The employees were so pleasant, helpful and professional. I would be a return customer and recommend
Debbie Worley
May 15, 2019
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Excellent service and communication with Alex and Josh. I am a first time customer and called from a referral from my neighbor. I called at 9:30 am and I had a tech at my house within 2 hours. My invoice was my exact quote. I will definitely be a return customer. Exceptional service and delivery!! Thank you!!
Randall W.
Jul 22, 2018
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The most horrible customer service EVER. Had them over for a service call. THEY determined after 20 years, the ducts were too small for the AC unit I had. 10 days later still no quote and in the meantime my AC kept freezing up (90 degrees outside mind you). Called them at least 4 times about the quote...."David is working on it right now". Me thinks Not! Finally got another company over here and it was just a damper sticking closed....$200 vs $$$$THOUSANDS. They are a total rip-off! Then David finally calls and tells me my house is a total mess...not even an apology.
