Business Details
Emergency
services
Your Trusted 24/7 Plumbing Partner in Columbus
Plumbing & Drain Professionals has served Columbus, Ohio, and surrounding areas for decades with expert plumbing solutions. Owned and operated by John Mathews, our team of licensed, insured technicians prioritizes prompt service, competitive rates, and superior workmanship for residential and commercial clients. We specialize in emergency plumbing, drain cleaning, water heater services, sewer line repairs, and new construction plumbing. Our 24/7 availability ensures immediate assistance for burst pipes, flooding, and other urgent issues.We guarantee customer satisfaction through transparent pricing, upfront cost estimates, and use of premium products from brands like American Standard, Delta, Kohler, and Moen. With decades of local experience addressing aging pipes in historic homes and modern systems in new builds, we deliver reliable solutions tailored to central Ohio's unique plumbing needs. Our commitment to community extends to money-saving offers and personalized service that treats every client like a neighbor.
Services
Toilet Repair
Faucet Repair
Drain Cleaning
Water Heater Services
Sewer Line Repairs
Slab Leak Detection
Hydro Jetting
Commercial Plumbing
New Construction Plumbing
Gas Line Services
Highlights and features
- We offer decades of local plumbing expertise in Columbus
- Our team provides 24/7 emergency response services
- Fully licensed and insured plumbing technicians
- Customer satisfaction guaranteed on all services
- We offer exclusive money-saving service promotions
What people say
Great reliable company
Trustworthy reliable plumber
Prompt service Christmas Eve
Professional and courteous
Saved our condo
Services
Emergency Plumbing
Our certified technicians provide immediate response for burst pipes, flooding, and water main emergencies. With 24/7 availability, we address urgent plumbing crises using advanced leak detection equipment and restore functionality within hours. Our rapid response team operates holidays and weekends with transparent pricing.
Drain Cleaning
Professional drain clearing services restore optimal flow using high-pressure hydro jetting technology. We remove stubborn clogs, tree root intrusions, and buildup in sewer lines. Our non-invasive methods prevent pipe damage while providing long-lasting solutions for residential and commercial drainage systems.
Water Heater Services
Comprehensive water heating solutions include repairs, maintenance, and replacements for traditional and tankless systems. Our experts install energy-efficient models from leading brands, diagnose heating issues, and ensure consistent hot water supply for residential and commercial properties.
Sewer Line Repairs
Advanced sewer camera inspections identify leaks, cracks, and blockages in underground lines. We perform trenchless repairs and complete pipeline replacements using durable materials. Our services prevent wastewater backups and structural damage while minimizing landscape disruption.
Commercial Plumbing
Tailored plumbing solutions for commercial properties include grease trap maintenance, backflow testing, and large-scale system installations. Our team handles high-volume water heater systems, industrial drain cleaning, and code-compliant new construction plumbing for businesses in Columbus metro area.
People
John Mathews
Owner
John Mathews founded Plumbing & Drain Professionals with a commitment to exceptional service. With over 25 years in the industry, he oversees operations and ensures every job meets strict quality standards while maintaining personal customer relationships.
Questions
What constitutes a plumbing emergency?
Burst pipes, sewage backups, major leaks, and complete loss of water heating require immediate attention to prevent property damage.
How quickly do you respond to emergencies?
Our 24/7 team typically arrives within 1-2 hours of emergency calls, with urgent response prioritized for health and safety risks.
Do you service both homes and businesses?
Yes, we handle residential plumbing for single-family homes and commercial systems for office buildings, restaurants, and industrial properties.
What drain cleaning methods do you use?
We employ hydro jetting technology and motorized augers to clear blockages while protecting pipe integrity, followed by camera inspections to verify results.
Can you install tankless water heaters?
Our technicians specialize in energy-efficient tankless water heater installations with proper venting and gas line upgrades as needed.
Do you offer service guarantees?
We stand by our workmanship with warranties on repairs and replacements, and will return at no charge if the same issue recurs within our guarantee period.
Videos
Reviews (6)
M. Vafa Riazi
Oct 28, 2021
Report
Horrible; these guys are in for a quick cash, I had them to come over to look at a low-pressure problem, he told us we need to install buster pump. We decided to call another company and get a second opinion, second plumbing company came in (Documented everything with pictures) and noticed water valve was halfway closed. Didnt need anything at all.
Shripal Bhavsar
Aug 19, 2021
Report
I called these guys to fix the toilet leak at the floor. Plumber tried to fix the leak but it still didn't work but he still charge me $190. I understand he deserves to have his labour paid and all his purchases paid but all out of customer's pocket even when solution didn't work??
Llk
Jan 28, 2021
Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
The staff does great work. The team is courteous, clean, timely and reliable. I will always use this company for my plumbing needs.
Services:Repair faucet,Install garbage disposal,Install faucet
The staff does great work. The team is courteous, clean, timely and reliable. I will always use this company for my plumbing needs.
Services:Repair faucet,Install garbage disposal,Install faucet
Devin McElhannon
Dec 02, 2020
Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Always professional and reliable. The comfort I have knowing that the job will get done right, is worth its weight in gold. Strongly recommend this company for any plumbing needs.
Always professional and reliable. The comfort I have knowing that the job will get done right, is worth its weight in gold. Strongly recommend this company for any plumbing needs.
James Hirschi
Oct 24, 2020
Report
John (owner) was very compassionate in the middle of the night and tried to walk me through what I could do before determining that I definitely needed a new shower valve - I damaged valve previously, trying to get very old stuck cartridge out. They came next morning and fixed everything correctly - retrofitting to new style valve. They were great (knowledgeable and professional employees) and more than reasonable for the amount of work required in my situation!
Erika Flanigan
Jul 31, 2020
Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
I was very impressed with Moose (Daniel), he was very informative and took his time explaining things to me. Not only were they great on value but price as well. I highly recommend them.
I was very impressed with Moose (Daniel), he was very informative and took his time explaining things to me. Not only were they great on value but price as well. I highly recommend them.
