Business Details
34 Years
experience
Emergency
services
Trusted HVAC Services in Erin, TN
Comfort Air Heating & Cooling has been a trusted provider of HVAC solutions in Houston County, Tennessee since 1992. Founded by Donnie and Tammy Simmons and led by Robert and Nicole Sugg since 2016, our family-owned business prioritizes quality, integrity, and personalized service. We specialize in residential and commercial heating, cooling, and air quality systems, offering installation, repair, maintenance, and new construction services. Our team of certified technicians delivers timely, dependable solutions while maintaining deep community ties. As part of the TVA Quality Contractor Network and an American Standard Customer Care Dealer, we combine industry expertise with financing options and manufacturer-backed reliability.Our commitment to customer satisfaction is reflected in our same-day repairs, preventive maintenance programs, and tailored system designs. We ensure energy efficiency, cost savings, and long-term comfort through precise load calculations and ductwork optimization. Our Annual Comfort Agreement provides priority service, discounts, and extended equipment life, reinforcing our dedication to lasting relationships. With a focus on transparency and community trust, we treat every customer with fairness and respect. For expert HVAC services that prioritize your comfort, choose Comfort Air Heating & Cooling.
Services
HVAC Installation
Emergency Repairs
Preventive Maintenance
Duct Work
Air Quality Systems
Thermostat Control
New Construction HVAC
System Replacement
Commercial HVAC
Residential HVAC
Details
- Year established: 1992
Highlights and features
- We offer 24/7 emergency HVAC services for urgent repairs.
- Our technicians are certified and trained on all HVAC systems.
- We provide financing options through the TVA Quality Contractor Network.
- Our Annual Comfort Agreement ensures priority service and cost savings.
- Family-owned since 1992 with deep community connections.
Associations and certifications
- TVA Quality Contractor Network
- American Standard Customer Care Dealer
What people say
Very professional
Fixed within an hour
Outstanding
Timely service
Dependable team
Services
HVAC Installation
We install high-efficiency heating and cooling systems tailored to your home or business. Our experts ensure proper sizing and configuration for optimal comfort and energy savings. Backed by American Standard products and manufacturer warranties.
Emergency Repairs
Our technicians provide same-day HVAC repairs for urgent breakdowns. We service all brands and models, ensuring quick restoration of comfort. Available during regular business hours with prompt response times.
Preventive Maintenance
Regular maintenance extends equipment life and prevents costly failures. Our Annual Comfort Agreement includes biannual inspections, cleaning, and priority service. Enhances efficiency and preserves manufacturer warranties.
Duct Work
We design and repair duct systems to improve airflow efficiency and indoor air quality. Properly sized ducts reduce energy bills and ensure even temperature distribution. Custom solutions for residential and commercial spaces.
Air Quality Systems
We install air purifiers, dehumidifiers, and ventilation systems to combat indoor pollutants. Our solutions address allergens, humidity, and ventilation needs, creating healthier living and working environments with cleaner air.
People
Robert Sugg
Owner
Robert Sugg leads Comfort Air with over 25 years in HVAC, ensuring quality service since acquiring the business in 2016. He prioritizes customer satisfaction and community trust.
Nicole Sugg
Co-Owner
Nicole Sugg partners with Robert to maintain the company's family values, focusing on operational excellence and personalized customer care since 2016.
Donnie Simmons
Founder
Donnie Simmons co-founded Comfort Air in 1992, establishing its reputation for integrity and expertise in HVAC services before passing leadership to the Suggs family.
Tammy Simmons
Co-Founder
Tammy Simmons helped build Comfort Air's foundation, emphasizing long-term customer relationships and quality workmanship during the company's early growth.
Questions
What HVAC services do you offer?
We provide installation, repair, maintenance, ductwork, air quality systems, and new construction HVAC services for residential and commercial clients.
Do you offer emergency HVAC repairs?
Yes, we provide same-day emergency repairs during regular business hours for urgent heating and cooling system breakdowns.
Are financing options available?
Yes, through the TVA Quality Contractor Network, we offer financing for new HVAC units via local power companies with rebate eligibility.
What is the Annual Comfort Agreement?
Our maintenance plan includes biannual inspections, 10% repair discounts, priority service, and extended part warranties to ensure system efficiency and longevity.
How can I register my HVAC warranty?
Submit our online warranty registration form within 30 days of move-in to activate manufacturer coverage for your new heating or cooling system.
Reviews (4)
Elise Shelton
Aug 03, 2021
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Robert has kept my very old system on life support for years when she finally played out the day before I was going on vacation in late June. Nobody wants to shell out what a new unit costs, but I knew Robert would give me an honest assessment and give me exceptional value for my investment. He also was able to install the unit and have my house cool and comfy by the time I returned, just four days later. You cant put a price on trust like that. Thanks, Comfort Air Heating and Cooling! You are worthy of the highest recommendation.
Rachel Clandening
Jul 23, 2021
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110% would recommend and we will definitely use again if needed for anything else! Robert and his guys are absolutely amazing! We have lived in this house for almost 6 years and summers get brutal.. 4800 sq ft house with 2 very old units and also duct issues that we didnt know about until now (even they were shocked at what all was wrong..). It would easily be 80 degrees with the thermostat set at 70 and the units would just constantly run. They installed one unit Friday and we could already tell a HUGE difference over the weekend. They installed the second today along with some extra vents
Carolyn Morris
Jun 18, 2021
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Comfort Air Heating & Cooling LLC has always been there when i needed them. They usually know what the problem is within minutes and are very responsible on cost.
Sharon Ray
Jan 16, 2021
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I am enjoying my new system. I have always used Comfort Air due to the professional services and great group of guys that work there. Patrick and Danny Ray were fantastic. Thanks Robert and Nicole. I highly recommend Comfort Air!
