Business Details
14 Years
experience
Your Trusted Partner for Electronics Repair Solutions
Since 2012, Phone Medic Of Amarillo has established itself as the leading authority in technology repair across the Texas Panhandle. Our BBB-accredited business combines over 30 years of collective expertise with state-of-the-art equipment to deliver reliable smartphone, tablet, and PC repair services. With three strategically located facilities in Amarillo, Canyon, and Lubbock, we serve both individual consumers and businesses throughout the region. Our team of certified technicians includes CompTIA A+ professionals and armed forces veterans who bring technical excellence and military-grade precision to every repair. Recognized with the Amarillo Chamber of Commerce's Top Emerging Business Award in 2018 and Best of Amarillo's Best Mobile Device Repair Award in 2021, we maintain a 1-year warranty on all repairs while offering specialized services like microsoldering and forensic data recovery.Our leadership team brings decades of technical and operational experience, ensuring every customer receives expert service whether they visit our Western Crossing Shopping Center location or utilize our mail-in repair program. We pride ourselves on transparent communication, competitive pricing, and a commitment to staying at the forefront of repair technology through continuous training and equipment upgrades. Our merger with All Star Computer Service in 2018 expanded our capabilities while maintaining our focus on personalized customer care. From emergency repairs to routine maintenance, we combine technical expertise with community values to deliver trusted technology solutions.
Services
Phone Repair
Computer Repair
Tablet Repair
Gaming Console Repair
Data Recovery
Mail-In Repair
Microsoldering
Device Diagnostics
Details
- Year established: 2012
Highlights and features
- BBB-accredited with proven industry recognition
- Over 30 years of combined technical repair experience
- Award-winning service since 2012
- Three convenient locations across the Texas Panhandle
- 1-year warranty on all repair services
Associations and certifications
- BBB
What people say
Excellent service
Quick turnaround
Knowledgeable staff
Award-winning technicians
Competitive pricing
Services
Phone Repair
Our certified technicians specialize in repairing all smartphone models including iPhones and Android devices. We handle screen replacements, charging port repairs, and water damage recovery using genuine parts. With over 15 years of experience in forensic repair techniques, we guarantee quality service backed by a 1-year warranty on all phone repairs.
Data Recovery
We recover data from failed storage devices using advanced forensic technology at our Amarillo facility. Our specialists handle hard drives, SSDs, and memory cards from computers and gaming consoles. With proper packing, customers can mail-in devices for recovery with a 5-8 business day turnaround time and a copy of data retained for safety.
Computer Repair
Our CompTIA A+ certified technicians diagnose and repair desktop and laptop computers at both consumer and enterprise levels. Services include hardware replacement, software troubleshooting, and performance optimization. We offer both in-store and mail-in options with a 1-year warranty covering all component repairs and replacements.
Gaming Console Repair
We specialize in repairing all major gaming consoles including Nintendo Switch, PlayStation, and Xbox systems. Our microsoldering station handles complex board-level repairs while maintaining original functionality. Customers receive a $99 diagnostic credit if hardware replacement rather than repair is needed after evaluation.
Mail-In Repair
Our nationwide mail-in program accepts devices for repair with free return shipping on completed jobs. Customers complete an online form, ship devices to our Amarillo headquarters, and receive tracking updates throughout the 5-8 business day process. We handle smartphones, computers, and gaming systems with proper packaging guidance provided.
People
Gabe Morgan
President and CEO
Gabe Morgan oversees daily operations and technical repairs while managing sales strategies. With extensive industry experience, he ensures quality control across all locations and maintains direct involvement in complex repair cases.
Andrew Brandt
Vice President and CFO
Andrew Brandt manages financial operations and web infrastructure. As lead systems administrator, he maintains our online presence while overseeing back-end business processes to ensure operational efficiency across all three locations.
Dillon Thomas
Amarillo Manager
Dillon Thomas supervises Amarillo and Canyon operations as lead device technician. He specializes in smartphone repairs and coordinates technical services across both locations while maintaining hands-on involvement in complex cases.
Kyle Stafford
Computer Technician
Kyle Stafford provides CompTIA A+ certified computer repair services in Amarillo and Canyon. As an Armed Forces veteran, he applies military precision to hardware diagnostics and software troubleshooting for both consumer and business clients.
Questions
What devices can you repair?
We repair smartphones (iPhone/Android), tablets, laptops, desktop computers, and gaming consoles including Nintendo Switch, PlayStation, and Xbox systems.
Do you offer mail-in repair services?
Yes, we accept mail-in repairs nationwide with free return shipping on completed jobs. Customers receive tracking updates throughout our 5-8 business day process.
What warranty do repairs include?
All repairs carry a 1-year warranty covering the specific component we repaired. Warranty claims require customers to pay return shipping to our Amarillo facility.
How much does diagnostics cost?
Diagnostic evaluations cost $99 for devices that require hardware replacement instead of repair. This includes return shipping for unrepairable devices.
Are your technicians certified?
Yes, our team includes CompTIA A+ certified professionals and military veterans with specialized training in microsoldering and forensic repair techniques.
Reviews (5)
Darren Snyder
Sep 12, 2021
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Phone Medic is fantastic. Friendly and pleasant. Most importantly they got my computer in and back to me quicker than I thought possible. They are my go to guys for all my phone and computer needs from now on.
Tootsie Marquez
Aug 20, 2021
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10/10 recommend!! The employees were super helpful and extremely kind! I will use Phone Medic of Amarillo for all of my electronic needs! Really appreciate the great service!!
Tierra Evans
Jul 30, 2021
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I had issues with my phone and took it to Geek Squad and they couldn't do anything about it after 2 separate appointments, telling me I'd have to send it in to get it replaced. The Phone Medic guys had it fixed in an hour. They are friendly, knowledgeable, and professional. I wish they were open 24/7. Anyway, 10/10 would recommend.
Alma Mojica
Jul 10, 2021
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I took my phone here and was told the price to repair a screen would be $162 I was ready to walk out when the guy behind the counter told me there was a lifetime warranty and if it every broke I wouldn't be charged to repair it. So I hesitantly agreed. It took a whole week for my phone to be finished not only that but there was glue all over the edge of my phone and the screen started coming up on the second day (i was able to see the light from inside my phone). A couple weeks later my screen had a small crack and I took it back to this place and was told there was no warranty and if I wanted
Brandon Talbert
Apr 03, 2021
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Great service! Got my phone fixed while staying with a friend in the area. Gabe and his team were phenomenal to work with. Price was very reasonable too!
