Business Details
26 Years
experience
Custom Underground Dog Fencing Solutions
K-Pups Underground Dog Fencing Underground Dog Fencing has been a trusted leader in the pet containment industry for over 25 years, serving Northern Illinois and Southern Wisconsin. Our team of pet professionals prioritizes safety and customization, designing Pet Stop Containment Systems tailored to each pet's unique needs. We combine advanced technology with humane training methods, including our proprietary GentleSteps program, to ensure effective and stress-free boundary conditioning. Our commitment to excellence extends to comprehensive support for all major pet fencing brands and a lifetime UltraCare Warranty that covers accidental damage.With a dedicated team of experts and their own beloved pets, we bring passion and personal experience to every project. Our proven track record and customer-centric approach have earned us a 5-star reputation. We pride ourselves on transparent communication, reliable service, and ongoing support for pet owners. By continuously refining our techniques and staying at the forefront of industry innovations, we ensure pets live safely within secure, customized environments. Our family-owned business values every customer relationship and strives to make pet containment a seamless, worry-free experience.
Services
Underground Fence Repair
Dog Training
System Installation
Troubleshooting
Brand Support
Details
- Year established: 2000
Highlights and features
- Over 25 years of experience in pet containment systems
- Customized fencing solutions for unique pet requirements
- Exclusive GentleSteps training for humane containment
- UltraCare Warranty covering accidental damage
- Support for all major pet fencing brands
What people say
5-star rating
Amazing reviews
Effective training
Personalized service
Expert technicians
Services
Underground Fence Repair
We locate and repair damaged pet fencing wires to restore system functionality. Our technicians handle all brands and provide prompt service to ensure pet safety. This service includes diagnostic assessment and necessary repairs for underground containment systems.
GentleSteps Training
Our proprietary low-stress training program conditions dogs to containment boundaries using gradual stimulation levels. This humane method ensures effective learning through incremental steps tailored to each pet's temperament and learning pace.
System Installation
Custom installation of Pet Stop Containment Systems tailored to property layouts and pet needs. We handle complete system setup including boundary mapping, equipment placement, and personalized configuration for optimal performance.
Troubleshooting
Diagnostic evaluation and resolution of containment system issues including collar malfunctions and signal interference. Our experts provide phone support and on-site assistance to address technical problems promptly.
Brand Support
We support all major pet fencing brands including Invisible Fence, Dog Watch, and Pet Safe. Our technicians offer repair, maintenance, and compatibility solutions for existing systems regardless of original provider.
People
Lauren
Manages customer service, scheduling, and training operations while working with her Springer Spaniel Luella to assist in training sessions.
Jay
Handles service, installation, and training with his Golden Retriever Winnie, who assists in field training sessions and customer interactions.
Patrick
Lead technician for service and installation projects, sharing expertise with the team while working alongside his Golden Retriever Walter.
Questions
What areas do you serve?
We serve Northern Illinois and Southern Wisconsin, providing installation, training, and repair services throughout these regions.
Do you support existing pet fencing systems?
Yes, we support all major brands including Invisible Fence, Dog Watch, Dog Guard, Innotek, Pet Safe, and Contain-A-Pet systems.
What warranty options are available?
Our Pet Stop systems include UltraCare Warranty with lifetime coverage for manufacturing defects and accidental damage protection.
How does GentleSteps training work?
This low-stress method uses gradual stimulation levels during training sessions to condition dogs to containment boundaries humanely and effectively.
What service hours do you offer?
Our office operates Monday-Friday 8:00 AM-5:00 PM with after-hours emergency support available for critical system issues.
Reviews (5)
Karen Devito
Dec 17, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
K-Pups is Fantastic ! They had our fence up and running in hours and training our 3 dogs all in the same day. This fence is such a stress reliever I wish I would have had this years ago. !! The folks are professional yet very personal and clearly know how to train the dogs. Just wonderful !!
K-Pups is Fantastic ! They had our fence up and running in hours and training our 3 dogs all in the same day. This fence is such a stress reliever I wish I would have had this years ago. !! The folks are professional yet very personal and clearly know how to train the dogs. Just wonderful !!
Matthew Ptacek
Dec 06, 2021
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K-Pups has been absolutely great to work with. From customer service on the front end, to installation of our fence, to training of our puppy, to continued follow-up, I cannot say how great Jay, Lauren and team have been. There may be people who write reviews out of obligation, but please know I and writing this out of sincere gratitude to K-Pups. They have been fantastic, continue to follow-up and have put us in a position to be successful with our puppy to have an underground fence. If you are considering an underground fence, please call Jay, you will not get a sell job, you will get objective
Paul Chandler
Aug 16, 2021
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Price was competitive. Service was outstanding and of the highest quality. Jay, the owner, performed most of the work himself. Jay truly is a dog lover. Has his own lab with him everyday as his ride along side kick and comes in extremely handy in the training process. His Lab is trained to be a distraction in the process and it worked great. Jay is a local business owner who cares about his product and his customers. I highly recommend.
Claudette Kunzer
Jul 06, 2021
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Positive:Professionalism,Punctuality,Responsiveness
Extremely professional very polite, understood and respected our dogs and our property would definitely recommend Jay
Extremely professional very polite, understood and respected our dogs and our property would definitely recommend Jay
Kathleen F.
Jun 08, 2020
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We recently had K-Pups install underground fencing for our Goldendoodle pup Daisy. The process from start to finish was super easy and expertly handled from quote to installation and training. Jay did a great job making us comfortable with the training process which allows for a pretty easy experience for both owner and dog. He is very knowledgeable about dog behavior and made it a very positive experience. He also brought along his Golden Retriever, Winnie who did a great assist. It was so cool to see her first zoom safely through her backyard, fur flying, tongue out, and a great big smile. We
