Business Details
50 Years
experience
Emergency
services
Your Trusted Global Logistics Partner
SEKO Logistics is a globally recognized leader in end-to-end logistics solutions, delivering sustainable client-first service, expert reliability, and technology-driven innovations on a worldwide scale. Founded in 1976, we have grown to operate 150+ offices across 60+ countries, offering a comprehensive suite of services including air and ocean freight forwarding, ecommerce logistics, customs clearance, and specialized White Glove delivery. Our team of certified experts combines local market knowledge with advanced technology to ensure seamless supply chain management, handling over 100,000 value-added deliveries annually. With ISO 13485 and ISO 9001:2015 certifications, we prioritize compliance, security, and efficiency in transporting high-value cargo.Our commitment to innovation is evident in solutions like our DutyPay platform for Type 86 compliance and SEKO Live technology for real-time shipment visibility. Trusted by industry leaders in sectors ranging from high-tech to healthcare, we empower businesses to scale globally while maintaining a client-centric approach that has earned us a Net Promoter Score of +68. Our environmental, social, and governance initiatives further demonstrate our dedication to sustainable practices, making us a strategic partner for businesses seeking reliable, future-focused logistics solutions.
Services
Air Freight Forwarding
Ocean Freight Forwarding
Ecommerce Fulfillment
White Glove Delivery
Customs Clearance
Last Mile Shipping
Reverse Logistics
Temperature-Controlled Transport
Asset Management
Global Warehousing
Details
- Year established: 1976
Highlights and features
- We offer 24/7 personalized customer support for urgent logistics needs.
- Our team consists of ISO-certified experts with 50+ years of industry experience.
- We guarantee time-definite delivery for high-value medical and high-tech shipments.
- Our proprietary SEKO Live technology enables real-time shipment tracking globally.
- We provide customized solutions for complex logistics challenges in 220+ countries.
Associations and certifications
- ISO 13485
- ISO 9001:2015
- CTPAT
- IATA
What people say
On-time delivery
Exceptional customer support
Seamless customs clearance
Reliable global network
Efficient returns process
Services
Air Freight Forwarding
Our air freight forwarding leverages 10+ global hubs and 24/7 routing specialists to deliver urgent shipments worldwide. With partnerships across major airlines, we ensure time-definite delivery for high-priority cargo while maintaining full compliance with international regulations. Our clients benefit from real-time tracking through SEKO Live technology and dedicated support for specialized shipments requiring temperature control or security protocols.
Ecommerce Fulfillment
We offer end-to-end ecommerce solutions with 20+ international hubs and 14 million monthly parcels processed. Our services include micro-fulfillment centers, inventory management, and same-day shipping options that reduce delivery times by 50% for major retailers. The platform integrates with leading marketplaces and provides real-time inventory visibility across all channels.
White Glove Delivery
Our premium delivery service handles oversized and high-value items with room-of-choice placement, assembly, and packaging removal. With 1 million+ annual heavyweight shipments and 95% on-time performance, we serve industries requiring precision handling including medical equipment, luxury goods, and industrial machinery through a network of ISO 13485-certified specialists.
Customs Clearance
We manage customs entry processes in 220+ countries with dedicated local teams and automated documentation systems. Our DutyPay platform specifically addresses Type 86 compliance challenges, reducing clearance delays by 40% through pre-validated documentation and real-time regulatory updates from our global compliance experts.
Reverse Logistics
Our reverse logistics network processes returns 30% faster than industry standards with 80% reduced CRM ticket resolution times. The system includes consolidated international returns processing, recommerce partnerships for secondary market sales, and automated customer return portals that increase repeat purchase rates by 92%.
People
Bob Miller
Logistics Manager
With 15+ years in supply chain management, Bob specializes in optimizing domestic logistics solutions for manufacturing clients. He has implemented expedited delivery systems that reduced client delivery times by 40% while maintaining full compliance with industry regulations.
Questions
What logistics services does SEKO offer?
We provide air/ocean freight forwarding, ecommerce fulfillment, White Glove delivery, customs clearance, reverse logistics, and specialized transport for medical/high-tech goods across 220+ countries.
How does SEKO handle international customs compliance?
Our DutyPay platform ensures Type 86 compliance with local regulations, supported by in-house experts and ISO-certified processes for seamless global customs clearance.
Can SEKO manage oversized or sensitive shipments?
Yes, our White Glove services include room-of-choice delivery, assembly, and temperature-controlled transport for high-value/oversized cargo with 95% on-time performance.
What technology platforms support SEKO's logistics?
SEKO Live enables real-time tracking, MySEKO provides shipment management tools, and our API integrations connect to major ecommerce platforms for automated fulfillment.
How does SEKO handle ecommerce returns?
Our global reverse logistics network processes returns in 11 days (vs industry 18), with in-country resale channel partnerships and OmniReturns portal for customer self-service options.
Reviews (5)
Noah Strausbaugh
Jan 22, 2022
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Like many others, I would not recommend you use SEKO if you have a choice. I ordered a TV from an online retailer on 11/22. It was to be shipped from Nashville TN to my home in the greater D.C. metro area. Approximately a 10 hour trip by road. After two weeks SEKO could not account for where the item was. I called and spoke to the Baltimore dock… staff after it was supposed to be at that facility and they could not confirm the location of the TV. I was also informed they did not do "local deliveries" and the TV (when found) would need to be transferred to a different delivery company for
Tarick Muhammad
Dec 08, 2021
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I literally ordered a couch from China and it got here before my tv from Tennessee. They lost my tv twice. Then they found it, the facility stated that I can pick it up. Seiki called me and said I can’t pick it up then emailed the company and told them not to release my tv to me. Now I have to wait another week for my tv even though it’s 30 min away from where I live. Mind you I ordered the tv on dec 20th smh.
Gemma Lees
Dec 07, 2021
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Absolutely terrible customer service, no response to emails or messages. Couple this with no active phone number. The fact that the customer service representative from First Global Logistics said your company is known for its poor customer service and delivery says something. I will be strongly recommending that the company I ordered from consider changing who they use to ship their goods!
Rose Ann Abraham
Sep 27, 2021
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Impossible to get in touch with customer service! Would never suggest to anyone! If the site was updated, I wouldn’t need to call!
Keith Stenerson
Sep 17, 2021
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Terrible service. Nothing but excuses and ineptitude from the staff. I called to find the status of my delivery and got the run around. I asked to speak with a manager and “they went home for the day” I am upset because they wasted my time and had me waiting for a delivery that never came. I was lied to and told that they knocked on my door and no… one was home. My doorbell camera determined that was a lie and also my wife was home all day. I am still waiting on my delivery. If you value your customers and their business then avoid using this company at all costs.
