VCA Animal Hospitals

Business Details

40 Years

experience

Emergency

services

Your Trusted Partner for Veterinary Care Solutions

Founded in 1986, VCA Animal Hospitals has established itself as a leader in veterinary care, combining world-class medicine with hometown compassion. As part of the Mars family since 2017, we leverage cutting-edge technology and shared expertise to deliver advanced veterinary services across a national network of primary, specialty, and emergency care hospitals. Our commitment extends beyond clinical excellence to fostering community connections, supporting animal welfare organizations, and empowering our 35,000+ associates through wellness initiatives and professional development.

With over 35 years of experience, we prioritize personalized care for every pet, ensuring access to innovative treatments and preventive care plans tailored to individual needs. Our hospitals honor local legacies while adhering to rigorous industry standards, offering 24/7 emergency services, telehealth options, and sustainable practices that reflect our dedication to pets, people, and the planet.

Services

Primary Care Specialty Care Emergency Care Boarding Care Pet CancerCare

Details

Year established: 1986

Highlights and features

We offer 24/7 access to pet health records and emergency care through the myVCA platform.
Our LEED Gold-certified facilities feature state-of-the-art diagnostic and treatment technologies.
35,000+ trained professionals deliver care across 1,000+ locations in North America.
We pioneered veterinary telehealth and digital prescription management systems.
Comprehensive wellness programs include mental health support for veterinary staff.

What people say

Compassionate staff Advanced treatments 24/7 availability Digital convenience Community focus

Website

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Services

Primary Care

Our primary care services provide comprehensive wellness exams, vaccinations, and preventive treatments for pets. Experienced veterinarians develop personalized health plans while addressing immediate concerns through routine check-ups and diagnostic testing. This foundational care helps maintain optimal pet health through early detection and intervention.

Specialty Care

Board-certified specialists offer advanced treatments in oncology, surgery, and internal medicine using cutting-edge technology. Our referral-based services include complex diagnostics, specialized surgeries, and innovative therapies for chronic conditions. This expertise ensures pets receive targeted care for specific health challenges through collaborative treatment planning.

Emergency Care

24/7 emergency services handle traumatic injuries, poisoning, and life-threatening conditions with immediate triage and treatment. Equipped facilities provide advanced diagnostics, surgical interventions, and critical monitoring for urgent cases. Our trained teams combine veterinary and human medicine techniques to stabilize patients during after-hours emergencies.

Urgent Care

Non-life-threatening conditions receive prompt attention through same-day appointments for illnesses and injuries. Services include wound treatment, allergy management, and diagnostic testing in a less intensive setting than emergency care. This accessible option addresses pressing pet health needs without requiring full hospitalization.

Pet CancerCare

Dedicated cancer treatment centers offer chemotherapy, radiation therapy, and palliative care through 29 specialized locations. Over 60 board-certified oncologists develop individualized treatment plans using the latest research and technology. Supportive care focuses on maintaining quality of life during cancer management for pets.

People

Patty Wu

President

With 20+ years in retail and health sectors, Patty leads VCA's 35,000 associates across North America. She previously held executive roles at Bed Bath & Beyond and The Honest Company while mentoring HBS students and volunteering for health initiatives.

Aaron Frazier

Chief Operating Officer

A 15-year VCA veteran, Aaron oversees U.S. and Canadian operations with expertise in hospital growth and client experience. He previously worked at Hill's Pet Nutrition and holds a business degree from the University of Kansas.

Gina Lindell

General Counsel

Leading legal strategy since 2014, Gina brings employment law expertise from Gordon Rees Scully Mansukhani. She earned law and undergraduate degrees from Southwestern Law School and UCLA while advocating for workplace wellness initiatives.

Questions

What types of veterinary services do you offer?

We provide primary care, specialty treatments, 24/7 emergency medicine, urgent care, boarding, and advanced oncology services through our network of hospitals.

How can I access my pet's medical records?

Use the myVCA app for 24/7 access to health records, prescription refills, appointment scheduling, and live chat with veterinary professionals.

Do you have after-hours emergency care?

Yes, our emergency hospitals operate 24/7 with specialized teams and equipment to handle critical pet health situations at any time.

Are telehealth consultations available?

The myVCA platform offers virtual consultations for non-emergency concerns, allowing remote access to veterinary advice and care guidance.

How do you support veterinary staff wellness?

We provide mental health resources through Lyra Health, professional development opportunities, and a supportive workplace culture prioritizing associate well-being.

What sustainability initiatives do you implement?

Our environmental efforts include renewable energy usage, reusable packaging programs, and waste reduction strategies aligned with Mars' sustainability goals.

Reviews (7)

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G. K.

Jan 07, 2022 Report

I've been bringing my dogs here for 20 years. I first started with my black lab when I lived in Glendale. She was 15.5 yrs old when we had to put her down. They helped us thru that very difficult time and the doctor was wonderful.

I've moved to Pasadena and still my dogs here. They are always super busy but the receptionist is always nice and accommodating. They can't always work us in but they try.

Nomie B.

Dec 26, 2021 Report

I have using Hollywood animal hospital since 1996 for all of my dogs. When it was sold to VCA all went down the drain. I took my dog for surgery as she needed some cancer masses removed. I only went back because Dr Danielson was still there and she is excellent. Come to find out she has moved and is no longer there. I met her college who so nonchalantly told me that its cancer and get some chemo, very non personal delivery of devastating news to me. I was in a state of panic and wanted them removed asap and therefore scheduled surgery the next day. The care that my dog received from this new

Kathie H.

Dec 18, 2021 Report

I brought my cat to Hollywood Animal Hospital on an emergency basis; I was a walk-in. I sat in their waiting room with my cat for 3 hours. Apparently, they take the most severe walk-ins first. While I understand that, they did not know how severe my cat was. When I question the wait, and they told me this, I said nobody knows how severe my cat is because nobody has seen her. So they sent an aid to the waiting room to look at my cat. She tapped her nose, she petted her head and said she was stable. It turns out, my cat had an obstruction. An obstruction is life threatening. It turned out they

Bill M.

Nov 29, 2021 Report

This VCA hospital's priority is making money not your pet! Almost one thousand dollars because my dog had constipation, I think the vet new it was nothing serious right away, but solicited unnecessary tests and medicine, they play on the fear you have of your pet being sick.

Ann K.

Oct 14, 2021 Report

Since VCA has taken over all the "caring" and attention to detail have disappeared. Just left this practice after nearly 30 years.

Stella V.

Jul 30, 2021 Report

Worse place to ever take your animal if you love them. The only thing they do is scary you into buying tests you don't need, but they do a very good job at that.
I'm shocked they don't try to sell pregnancy and drug test to your dog, that's the only thing they haven't tried selling me.

I've taken my dogs many times for simple shots and I'm over the BS and lack of compassion this place has for animals.

Joseph D.

Jul 21, 2021 Report

Horrible service. When I showed up they had me down for my appointment 10 minutes earlier than was confirmed by phone. By the time I did their texting instructions and waited and finally went in they said that we can no longer be seen because we were too late. Their sign out front says text and sit and wait. Very unprofessional. Will not be back.