Business Details
13 Years
experience
Emergency
services
Your Trusted IT Partner in Atlanta, GA
Universal IT Technologies has been dedicated to solving customer problems through tailored technology solutions since 2013. Our core principles prioritize customer satisfaction first, ensuring transparent communication and upfront pricing for every repair or project. With a team of thoroughly vetted technicians, we offer same-day service for residential and commercial clients across the Greater Atlanta Area, including Cobb, Cherokee, Bartow, and Gwinnett counties. Our expertise spans network design, managed IT services, data recovery, and device repairs, with a commitment to treating every client's needs as if they were our own.We specialize in Ubiquiti/Unifi installations, structured cabling, and custom gaming PC builds, backed by a 30-day satisfaction guarantee. By combining technical proficiency with ethical practices, we aim to create a welcoming environment for all clients, regardless of background or identity. Our track record of returning customers and 75+ Google reviews reflects our dedication to efficient, reliable service that consistently exceeds expectations.
Services
PC Repair
Network IT Installer
Managed IT Services
Data Recovery
Mobile Device Repairs
Custom Gaming PC Builds
Surveillance Camera Installation
Ethernet Cabling
Virus Removal
VoIP Services
Details
- Year established: 2013
Highlights and features
- We offer 24/7 emergency repair services for critical tech issues.
- Our technicians provide same-day appointments and transparent pricing.
- Specialized expertise in Ubiquiti/Unifi network installations and configurations.
- Thorough background checks ensure trusted technicians for home and office visits.
- Serving 9+ counties in the Greater Atlanta Area with localized knowledge.
What people say
Fantastic service
Very knowledgeable
Saved my PC
Timely manner
Honest service
Services
PC Repair
Our PC repair service addresses hardware failures, software issues, and performance optimization for desktops and laptops. Technicians diagnose problems ranging from virus infections to component malfunctions, providing cost-effective solutions with genuine parts. Customers receive detailed explanations of repairs and pricing before work begins, ensuring transparency and trust in every interaction.
Network IT Installer
We design and install structured Ethernet networks, Wi-Fi systems, and business-grade cabling solutions. Specializing in Ubiquiti/Unifi products, our installations include access points, switches, and security cameras. Each project includes configuration, app integration, and client training to ensure optimal performance and long-term reliability for residential and commercial environments.
Managed IT Services
Our managed IT services provide ongoing network monitoring, security updates, and proactive maintenance for businesses. This includes cloud gateway management, VoIP systems, and cybersecurity protections. Clients benefit from reduced downtime, predictable costs, and expert support tailored to small and mid-sized organizations' specific needs and growth trajectories.
Data Recovery
We recover lost or corrupted data from failed hard drives, SSDs, and storage devices using specialized tools and cleanroom procedures. The service covers accidental deletions, system crashes, and physical drive damage. Technicians prioritize data integrity while providing clear communication about recovery possibilities and timelines.
Custom Gaming PC Builds
Our custom gaming PC builds combine high-performance components tailored to individual gaming preferences and budget requirements. Services include hardware selection, thermal optimization, and performance testing. Each build receives a 30-day satisfaction guarantee, ensuring systems deliver optimal frame rates and reliability for demanding gaming applications.
People
Gabriel Rodriguez
Owner
Gabriel Rodriguez founded Universal IT Technologies in 2013 with a vision to provide ethical, customer-focused tech solutions. With over a decade of networking expertise, he specializes in Ubiquiti systems and complex IT infrastructure projects. His hands-on approach ensures every client receives personalized attention and technically sound recommendations.
Questions
Do you offer same-day computer repair services?
Yes, we provide same-day appointments for most computer issues, typically responding within hours of your call during regular business hours.
Can you repair both Mac and PC devices?
Our technicians service all major platforms including Windows PCs, Apple Macs, and mobile devices like iPhones and Android tablets.
Are emergency repair services available after hours?
We offer emergency services for critical issues outside regular hours, including weekends and holidays like Memorial Day.
Do you provide network installation for home security systems?
Yes, we install and configure Ubiquiti/Unifi security camera systems with PoE switches and cloud management integration for complete home security solutions.
What areas do you service for IT support?
We serve Atlanta, Kennesaw, Marietta, Acworth, Cartersville, Smyrna, Sandy Springs, and surrounding counties including Cobb, Cherokee, and Gwinnett.
Is there a warranty on your repair services?
All repairs come with a 30-day satisfaction guarantee covering both parts and labor performed by our certified technicians.
Videos
Reviews (6)
Mateus Cesar
Nov 15, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Gabriel did an amazing job on my laptop. I needed a memory ram upgrade and he took care of it very quick.
Gabriel did an amazing job on my laptop. I needed a memory ram upgrade and he took care of it very quick.
Bryce Tingley
Aug 14, 2021
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Positive:Professionalism
Gabriel was terrific and extremely helpful. Had an issue with my laptop and Gabriel was efficient in determining the issue and resolving it quickly.
Gabriel was terrific and extremely helpful. Had an issue with my laptop and Gabriel was efficient in determining the issue and resolving it quickly.
David Joseph Martinez
Aug 03, 2021
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I work as a Film and TV Actor my Dell broke down the day prior. Mr. Rodriquez was quickly able to diagnose the problem, replace the hard drive with a better built and comparable hard-drive. Within an hour and a half, I was on my way with a better functioning Dell computer. I highly recommend Mr Gabriel Rodriquez for all of my computer and network needs. Outstanding!!!
Ed Beard
May 29, 2021
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Gabriel came to my place, was a wonderful, friendly gentleman, knows his stuff, one of the best experiences I've had in the Tech world.
Darin Alston
May 03, 2021
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Gabriel, of Universal IT Technologies ,contacted me shortly(within minutes )after receiving my request for services. He then promptly scheduled me for a service call within 24 hours of the initial request. He arrived on time, did professional grade work and charged a fair price. I will definitely contact him again when I need additional IT services
Tootz Tv
Apr 29, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Very excited to use my macbook. It already has the speed I want. I would recommend to anybody that has a computer or electronic that needs to be upgraded or fixed!
Very excited to use my macbook. It already has the speed I want. I would recommend to anybody that has a computer or electronic that needs to be upgraded or fixed!
