Business Details
50+ Years
experience
Emergency
services
Trusted Garage Door Services Since 1972
Established in 1972, Stepp & Sons has built a legacy of excellence in garage door solutions. As a family-owned and operated business, we specialize in sales, installation, and repair services for residential, commercial, and industrial clients across West Virginia and surrounding regions. Our team of technicians brings over 114 years of combined expertise, ensuring every project meets the highest standards of quality and reliability. We are proud to offer CHI Garage Doors, known for their durability and innovative design, and provide 24/7 emergency repair services to address urgent needs promptly.Our commitment to customer satisfaction is reflected in our licensed, bonded, and insured status, along with our focus on preventative maintenance and energy-efficient solutions. With showrooms in Charleston and Ripley, we deliver personalized service tailored to local market demands. Our dedication to community and craftsmanship has made us West Virginia's trusted garage door experts for over five decades.
Services
Garage Door Installation
Emergency Repairs
Commercial Doors
Residential Doors
Preventative Maintenance
Opener Installation
Panel Replacement
Details
- Year established: 1972
Highlights and features
- We are a family-owned business with over 50 years of local experience.
- Our team has 114+ years of combined expertise in garage door solutions.
- We offer 24/7 emergency repair services for urgent needs.
- We are licensed, bonded, and insured for your protection.
- We specialize in CHI Garage Doors for superior durability and style.
Services
Garage Door Installation
We provide professional installation of residential and commercial garage doors, including CHI Garage Doors. Our team ensures precise fitting and customization to enhance durability, security, and aesthetics. Services include insulated options, smart technology integration, and tailored designs for homes and businesses.
Emergency Repairs
Our 24/7 emergency repair service addresses urgent garage door issues like broken springs, cables, and opener malfunctions. Technicians respond promptly to restore functionality and safety. We prioritize rapid solutions for residential and commercial clients across West Virginia and surrounding regions.
Preventative Maintenance
Routine maintenance services extend the lifespan of garage doors. We offer tune-ups, roller and hinge replacement, weather stripping, and sensor alignment. These services improve energy efficiency, prevent costly repairs, and ensure smooth, reliable operation for residential and commercial properties.
Commercial Doors
We specialize in heavy-duty commercial and industrial garage doors for businesses. Solutions include sectional overhead doors, rolling steel doors, and high-speed specialty doors. Our installations meet security, durability, and operational demands for warehouses, retail stores, and industrial facilities.
Opener Installation
We install and repair garage door openers for residential and commercial properties. Services include troubleshooting, Wi-Fi-enabled smart opener installation, and replacement of malfunctioning units. Our solutions ensure convenient, secure, and efficient operation for all garage door types.
Questions
What services does Stepp & Sons offer?
We provide garage door installation, repair, and maintenance for residential and commercial properties, including 24/7 emergency services.
Do you serve areas outside West Virginia?
Yes, we serve West Virginia and surrounding regions with fast, reliable garage door solutions.
Are your technicians licensed and insured?
Yes, we are licensed, bonded, and insured, ensuring professional and protected service for all clients.
What brands do you work with?
We are proud dealers of CHI Garage Doors, known for their durability, style, and advanced technology.
What are your business hours?
Our regular hours are Monday-Friday 8:00 AM–5:00 PM. Emergency services are available 24/7.
Reviews (4)
Haley Moore
Nov 24, 2021
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We called this morning to have our garage repaired and they had it repaired and finished within 4 hours after calling! They did a great job!
Debbie Wilson
Nov 19, 2021
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I highly recommend Stepp & Sons. Two weeks after they repaired our garage door the issue happened again. They came back out and fixed the problem at no charge because they guarantee repairs for 6 months.
Responsive and professional. It doesn't get better than that!
Responsive and professional. It doesn't get better than that!
Rmadness
Sep 04, 2021
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I called for an estimate a year ago and they said that someone was sent out and an estimate was mailed to us. I contacted them and made plans on work to be done, what door I wanted and everything that needed ordered and they said it would be all ordered and installed within a month or so, so ok. After no news or anything after almost two and half months I called and asked to speak to someone regarding our work. They never called back. I called the next day and talked to the owner or someone who said they were the owner and he said our parts were still on order. After several months later, I called
Larry Dingle
Jun 13, 2021
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Quick response to my request for service in Fayetteville. Professional service and reasonably priced. Far superior to their local competitors.