Business Details
25 Years
experience
Trusted Computer Repair in Louisville, KY
Since 2001, A-Plus Shacklette's Computer Repair has been a trusted provider of comprehensive technology solutions for residential and commercial clients across Louisville, KY, and Southern Indiana. Our BBB A+ certified team includes Microsoft-certified professionals with over 18 years of combined experience in diagnosing and resolving complex computer issues. We specialize in rapid response services including same-day repairs, flat-rate pricing with no hourly charges, and free pickup/delivery to minimize client downtime. Our expertise spans hardware repairs, data recovery, network setup, and computer sales with comprehensive warranties.Backed by 15,000+ satisfied customers and a 400+ 5-star review portfolio, we prioritize transparent communication and guaranteed workmanship. Our locally-owned operation maintains inventory of critical components for immediate repairs and offers personalized service from diagnosis through completion. We distinguish ourselves through our no-obligation free diagnostics, local warranty support eliminating third-party hassles, and commitment to customer education about their systems. Our service area covers 20+ communities including Fern Creek, St. Matthews, and Jeffersonville, with flexible scheduling available seven days a week.
Services
Virus Removal
Laptop Repair
Data Recovery
Computer Sales
Network Setup
Printer Support
Mac Repair
DC Jack Replacement
Wireless Setup
Computer Diagnostics
Details
- Year established: 2001
Highlights and features
- 18+ years serving Louisville with 15,000+ successful repairs
- Microsoft-certified technicians with specialized hardware/software expertise
- Flat-rate pricing with no hourly charges
- Free pickup/delivery and same-day service guarantee
- Local warranty support with no 1-800 number hassles
Associations and certifications
- BBB A+
- Microsoft Certified
What people say
Excellent service
Quick response
Professional technician
No hidden fees
Reliable repairs
Services
Computer Virus Removal
Our certified technicians eliminate all types of malware including viruses, spyware, and ransomware from Windows and Mac systems. We include free anti-virus installation with every repair. Same-day service available for urgent cases. Our flat-rate pricing ensures no surprise costs during the cleanup process.
Laptop Screen Repair
We replace broken laptop screens for all major brands including Dell, HP, and Apple. Our repairs include 3-year warranties and use OEM-quality components. Most replacements complete within 24 hours with free diagnostics before any work begins.
Data Recovery
Specialized recovery services for failed hard drives, corrupted SSDs, and damaged storage media. We employ clean-room techniques for physical drive recovery and advanced software tools for logical data loss. No recovery, no charge policy applies to all cases.
Computer Networking
Professional network configuration for homes and small businesses. Services include router setup, wireless security optimization, and file/print sharing implementation. We troubleshoot connectivity issues and optimize network performance for reliable daily use.
New Computer Setup
Complete setup for new computer systems including hardware configuration, software installation, and peripheral integration. We transfer data from old devices, configure email accounts, and ensure all security updates are applied before final delivery.
Questions
Do you offer same-day computer repair?
Yes, we guarantee same-day service for most repairs when received by noon, including virus removal and screen replacements.
What areas do you service?
We serve Louisville, KY and surrounding areas including Fern Creek, St. Matthews, and Southern Indiana communities like Jeffersonville and New Albany.
Do you repair Apple products?
Yes, we specialize in IMAC and MacBook repairs with the same warranties as PC repairs.
Is there a warranty on repairs?
All repairs include minimum 3-month warranties, with laptop screen replacements covered for 3 years.
Do you offer free diagnostics?
Yes, we provide no-obligation free diagnostics for all computer issues without any pressure to proceed with repairs.
Can you transfer data to a new computer?
Yes, our setup service includes complete data transfer from old systems to new computers during purchase.
Reviews (4)
Charles Gahafer
Jan 22, 2022
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Positive:Professionalism,Quality,Responsiveness,Value
Been using A-Plus Shacklette's for years. Always timely, professional and does excellent work. Responds quickly to calls. I would highly recommend.
Been using A-Plus Shacklette's for years. Always timely, professional and does excellent work. Responds quickly to calls. I would highly recommend.
Bob Starowitz
Dec 30, 2021
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Quicker service than I expected. Came the next day to diagnose my problem, he had to take my computer to his shop for repair and had it back to me the next day. Extremely reasonable pricing. Warren is very personable, and took the time to explain what was needed. My computer now fires up better than when it was brand new. I made this my first call, if you need computer service make this your first call. I know you will be totally satisfied as I was.
Terry Flickner
Dec 15, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Did a great job. I am very satisfied and will recommend Warren to all of my friends and family.
Did a great job. I am very satisfied and will recommend Warren to all of my friends and family.
Anita Anderson
Dec 03, 2021
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I was very pleased with Mr. Shacklette's response time and quality of service. He picked up my old computer to test it,then called the nest morning to tell me it couldn't be fixed. He had refurbished computers for less than half the cost of a new one. He picked one out and transferred all my info onto the new one. He also had a new monitor that he installed because my ool one was rolling. It took less that 24 hours to pick it, test it, transfer all the data and return it to me. I would strongly recommend this company for the above reasons and for his professionalism and directness.
