Business Details
48 Years
experience
Emergency
services
Animal Hospital of Berlin - Trusted Veterinarians in Kensington, CT
Founded in 1978, Animal Hospital of Berlin has been a trusted provider of veterinary care for dogs and cats in Berlin, Connecticut, and surrounding Hartford County communities. Our AAHA-accredited hospital is staffed by experienced veterinarians and dedicated support professionals committed to delivering comprehensive medical services, including preventive care, diagnostics, surgery, and emergency treatment.We prioritize client education to empower pet owners in maintaining their pets' health and well-being. Our team emphasizes compassionate care, utilizing advanced facilities and equipment that meet rigorous industry standards. Despite temporary challenges, we remain focused on serving our community through trusted partnerships while preparing to resume full operations at our Kensington location.
Services
Diagnostics
Pet Dental Care
Surgical Procedures
Pet Microchipping
Emergency Pet Care
Details
- Year established: 1978
Highlights and features
- We are AAHA-accredited, meeting rigorous national standards for veterinary care.
- Our team includes veterinarians with decades of combined experience in pet care.
- We emphasize preventive care and client education for long-term pet wellness.
- Emergency services available through trusted sister hospital partnerships.
- Dedicated support staff prioritizes compassionate care and clear communication.
Associations and certifications
- AAHA
Services
Diagnostics
Our hospital provides advanced diagnostic testing to identify health issues in pets accurately. Services include blood work, urinalysis, and imaging technologies like X-rays and ultrasounds. Early detection through diagnostics helps us create effective treatment plans tailored to each patient's needs.
Pet Dental Care
We offer comprehensive dental care, including cleanings, extractions, and oral health assessments. Regular dental maintenance prevents periodontal disease and supports overall pet wellness. Our team uses modern techniques to ensure safe and comfortable procedures for all patients.
Surgical Procedures
From routine spays/neuters to complex soft tissue surgeries, our veterinarians perform procedures with precision and care. We maintain strict sterilization protocols and monitor patients closely throughout recovery. Pre-anesthetic testing ensures surgical safety for pets of all ages.
Pet Microchipping
Permanent microchip implantation helps reunite lost pets with owners quickly. The quick, minimally invasive procedure provides lifelong identification. We register chips in national databases and ensure proper functionality during wellness visits.
Emergency Pet Care
Critical care available through partnerships with trusted sister hospitals. We handle trauma, poisoning, and acute illnesses with immediate attention. Our team coordinates emergency transfers and provides after-hours guidance for pet owners in crisis situations.
People
David Hester
Chief of Staff
Dr. Hester joined Animal Hospital of Berlin in 2002, bringing expertise in companion animal care. He leads our clinical team with a focus on compassionate treatment and continuing education. His dedication to veterinary excellence spans two decades in the field.
Mark Russak
Founder
Dr. Russak established the hospital in 1978 and continues occasional practice. His legacy of quality care remains foundational to our practice philosophy. He pioneered community-focused veterinary services in the Kensington area for over four decades.
Heather
Hospital Manager
Heather oversees daily operations with 15+ years of veterinary management experience. She ensures smooth clinic functions while maintaining high client service standards. Her leadership fosters teamwork among our medical and administrative staff.
Stacey
Veterinary Technician
Stacey provides skilled technical support and patient care as both technician and receptionist. She assists in treatment rooms and communicates care instructions to pet owners. Her dual role enhances continuity between medical and client services.
Hillary
Client Care Specialist
Hillary specializes in client communication and appointment coordination. She helps pet owners understand treatment plans and schedules follow-up care. Her friendly approach eases client concerns during veterinary visits.
Questions
Is Animal Hospital of Berlin currently open?
We are temporarily closed due to a neighboring fire but provide care through our sister hospital in Simsbury. Check our website for reopening updates.
Where can I get emergency pet care now?
Dr. Hester is available at Simsbury Veterinary Hospital Tuesday-Friday. Contact us directly for specific emergency care instructions and locations.
What services do you offer?
We provide diagnostics, dental care, surgery, microchipping, and preventive wellness programs. Emergency services available through partner facilities during temporary closure.
Are you AAHA accredited?
Yes, we maintain AAHA accreditation, meeting strict standards for medical quality, facilities, and continuing education that only 15% of US veterinary hospitals achieve.
How do I refill pet medications?
Request refills through our website or contact sister hospital locations directly. Our team will coordinate prescription renewals during temporary closure.
Who comprises your veterinary team?
Our staff includes three experienced veterinarians, certified technicians, and dedicated support personnel focused on compassionate, comprehensive pet care.
Reviews (4)
Druann Hayes
Dec 17, 2021
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They always very polite n my dog doesn't mind going there n they've been very accommodating even when I call on the phone for different reasons. Been going there wit my dog now for 7 years
Carolyn Stamey
Nov 30, 2021
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This is one of the best vets weve ever had. Always accommodating and very nice on the phone. Very good at explaining the situation and effectively balances cost versus care.
Sareana Bouvier
Nov 04, 2021
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Positive:Professionalism,Quality,Reliability,Responsiveness,Value
My poor little kitty, Simba, was attacted by some dogs and unfortunately lost her life. The people here helped me with such love and compassion, they cremated Simba for me and put her in a wonderful craved box with her name and nickname. I now have another kitty and will be bringing him here for his doctor. Thank you all so much!!
My poor little kitty, Simba, was attacted by some dogs and unfortunately lost her life. The people here helped me with such love and compassion, they cremated Simba for me and put her in a wonderful craved box with her name and nickname. I now have another kitty and will be bringing him here for his doctor. Thank you all so much!!
Jody Hall
Oct 22, 2021
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Positive:Quality
"He was amazing with my dog and I couldn't be happier With the service." staff is great.
"He was amazing with my dog and I couldn't be happier With the service." staff is great.
