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Business Details
29 Years
experience
Your Trusted Taxi and Airport Shuttle Service in New Castle, DE
Founded in 1997, New Castle Shuttle and Taxi is a family-owned and operated transportation service dedicated to providing reliable, comfortable, and affordable private shuttle and taxi solutions. Our experienced drivers operate clean, spacious mini-vans designed to accommodate up to five passengers and their luggage, prioritizing punctuality and personalized service. Since our establishment, we have focused on delivering non-stop, schedule-driven transportation to and from airports, local destinations, and beyond, ensuring safety and convenience for every journey. Our commitment to competitive pricing and exceptional customer service has made us a trusted choice for residents and travelers in New Castle, DE, and surrounding areas. We specialize in airport transfers, offering direct pickups and drop-offs at Philadelphia International Airport, with drivers stationed at baggage belts for seamless arrivals.

Our 24-hour service operates seven days a week, accepting credit card payments with pre-approval to accommodate diverse client needs. Over two decades of experience have solidified our reputation for reliability, professionalism, and client-centric transportation solutions that exceed industry standards. Our fleet includes non-smoking vehicles equipped to handle all weather conditions, ensuring a comfortable experience regardless of the season. We pride ourselves on transparency in pricing, with no hidden fees or waiting charges, and maintain active safety protocols to protect our passengers. By focusing on individual schedules rather than rigid timetables, we empower clients to travel on their terms while maintaining cost-effectiveness and efficiency.
Services
Taxi Service Airport Shuttle Service Private Shuttle Service 24-Hour Taxi Service Non-Stop Transfers Philadelphia Airport Rides Local Transportation Service Luggage-Friendly Rides
Details
  • Year established: 1997
Highlights and features
  • Family-owned since 1997 with personalized service
  • Competitive rates, no waiting charges
  • 24-hour availability seven days a week
  • Clean, spacious non-smoking vehicles
  • Direct, non-stop airport transfers
Associations and certifications
  • Better Business Bureau (BBB)
Services
Taxi Service
Our taxi service provides prompt, non-stop transportation to any destination in New Castle and surrounding areas. Clean, spacious vehicles accommodate up to five passengers with professional drivers prioritizing punctuality. Competitive rates apply for all-day, everyday availability.
Airport Shuttle Service
We specialize in direct airport shuttles to Philadelphia International Airport with flexible scheduling. Drivers wait at baggage claim areas and provide seamless pickups, ensuring timely departures for flights. No shared rides or delays guarantee stress-free travel.
Questions
Do you offer 24-hour taxi service?
Yes, our taxi and shuttle service operates 24 hours a day, seven days a week.
How do I book an airport transfer?
Call us at 302-326-1855 with your flight details to reserve a direct airport shuttle.
What areas do you serve?
We serve New Castle, Middletown, Claymont, and Philadelphia International Airport.
Are credit cards accepted?
Yes, we accept credit cards with prior approval before pickup.
Can I request a non-smoking vehicle?
All our vehicles are non-smoking to ensure passenger comfort.
How many passengers fit in your vehicles?
Our mini-vans accommodate up to four to five passengers with luggage.
Reviews (6)
Ce Ce Eroom
Dec 02, 2021 Report
Called to get a to get a taxi and was spoken to like I was a child. Then asked to speak with the supervisor and I was talking to the supervisor. He asked if I had a vaccine card. Which I do. I asked is it legal to ask me for the info. He began to speak to me likeas a child and treated me rudely. To tell me that he doesn't have to send a car for me. Now he's calling and harassing me. I will never use this company for anything!
Serena Panton
Oct 30, 2021 Report
Critical:Professionalism,Quality,Value
I work for a mobile detailing company. I called this company to ask if they would be interested in possibly doing business together. The guy laughed and hung up.
Jeremy Bedford
Nov 02, 2020 Report
I decided to take down my original review. They harrased me and threatened to take legal action because of my bad review. Which tells a lot about them and Let's just say I won't use them again.
Sonya Nicholson
Jan 05, 2018 Report
New Castle shuttle and Taxi has had an excellent business relationship with the staff of MMS and in my opinion the have earned a 5 star rating of excellence.
Kelly Landis
Oct 29, 2017 Report
I have gotten rides from New Castle Shuttle and Taxi to the airport over the years and have always received excellent service. I would recommend this company to others looking for a taxi!
Chelsey Fender
Aug 17, 2017 Report
Carolyn (the driver) was very nice and very easy to start a conversation with and got me from my hotel to the airport in a timely manner. Thank you so much and hope I'll get to use your company in the future when I travel to Delaware for work!