Business Details
10 Years
experience
Assisted Living Facility Ratings in San Diego
Choose Well is a comprehensive rating system designed to help seniors, families, and caregivers identify high-quality assisted living providers in San Diego County. Our program evaluates facilities based on 11 critical Quality Measures, reflecting compliance with state regulations and commitment to resident care. By partnering with Sarsis Health & Technology Solutions, we provide transparent, data-driven scores that empower informed decision-making. Our scoring methodology combines public records with facility-provided documentation to ensure accuracy and accountability. Participation in our program demonstrates a facility's dedication to maintaining high standards and serving the San Diego community.We offer educational resources, including newsletters and training materials, to support families and professionals in understanding care options. Our team collaborates with regulatory bodies and stakeholders to continuously refine our evaluation criteria. Through dynamic rescore processes, we ensure our ratings reflect the most current compliance status of each facility. We advocate for resident rights and safety while providing tools to compare care providers effectively. Our mission remains focused on improving the quality of life for seniors through transparency and informed choice.
Services
Facility Ratings
Quality Measures
Scoring System
Educational Resources
Complaint Assistance
Details
- Year established: 2016
Highlights and features
- We use 11 state-developed Quality Measures to evaluate facility compliance with care standards
- Our dynamic scoring system updates with state inspection results for real-time accuracy
- We provide free educational resources and CEU credits for care professionals
- Our program includes detailed explanations of resident rights and complaint processes
- We partner with Sarsis Health & Technology Solutions for technical expertise and innovation
Services
Facility Ratings
Our Facility Ratings system evaluates assisted living providers based on 94 state regulations and Health & Safety Codes. The scores reflect compliance history with Title 22 regulations across 11 critical Quality Measures. Each rating combines public records data with facility-provided documentation to ensure comprehensive assessment.
Quality Measures
The 11 Quality Measures framework assesses key aspects of elder care including resident rights, staffing, and medical responsiveness. Developed through stakeholder collaboration, these measures track 5-year compliance with state regulations. Each measure receives star ratings based on citation severity and frequency.
Scoring System
Our proprietary scoring algorithm calculates facility scores from 1-100 using weighted citations and bonus points. Facilities earn points for submitting key documents and achieving Substantial Compliance findings during inspections. Scores dynamically update with new state inspection data to maintain accuracy.
Educational Resources
We provide comprehensive resources including newsletters, white papers, and training materials for caregivers and families. Our materials explain resident rights, complaint processes, and care requirements for conditions like dementia. These resources support informed decision-making about senior care options.
Complaint Assistance
Our program guides users through the complaint process against facilities with compliance issues. We provide contact information for regulatory bodies and explain procedures for reporting concerns. This service helps protect resident rights while maintaining accountability in senior care facilities.
Questions
How does the Choose Well scoring system work?
Our scores combine state compliance records with facility-provided documents using a weighted algorithm that updates with new inspection data.
What are the 11 Quality Measures?
They assess critical care aspects including resident rights, staffing, emergency planning, and medical responsiveness through 5-year compliance tracking.
How often are facility scores updated?
Scores update whenever new state inspection reports or facility documents become available, ensuring current compliance representation.
Can I get help comparing facilities?
Our platform provides side-by-side comparisons using Quality Measure scores and detailed compliance histories for informed decision-making.
What if I have concerns about a facility?
We provide contact information for regulatory bodies and explain procedures for filing confidential complaints against non-compliant facilities.
