Business Details
Your Trusted Partner for Flooring Solutions in Munster, IN
At Quality Carpets and Floors, we bring decades of flooring expertise directly to your home. With Terry's 30 years of sales experience and Mike's 40 years of installation mastery, we deliver personalized guidance and professional service. Our shop-at-home model eliminates the need for showroom visits, offering free samples and on-site consultations tailored to your preferences. We specialize in hardwood, vinyl, laminate, and carpet solutions for both residential and commercial spaces. Our process begins with complimentary in-home estimates, precise measurements, and transparent scheduling to ensure seamless installations. We prioritize customer education through flooring guides and visualizer tools that help clients envision final results.Backed by positive reviews from Munster and Lansing residents, our commitment to quality extends to financing options and a 10% discount for website referrals. Our team remains accessible via phone and email for any post-installation inquiries. With flexible weekday hours and Saturday availability, we accommodate busy schedules while maintaining rigorous attention to detail. Our partnerships with leading flooring brands guarantee access to durable, stylish materials that meet diverse aesthetic and functional requirements.
Services
Residential Flooring
Commercial Carpet Installation
Hardwood Installation
Vinyl Plank Flooring
Laminate Flooring
Carpet Tile Solutions
Luxury Vinyl Plank
In-Home Consultations
Flooring Visualizer Tool
Financing Options
Highlights and features
- We offer 30+ years of combined flooring expertise from Terry and Mike
- Our shop-at-home service delivers free samples and professional consultations
- We provide complimentary in-home estimates with precise measurements
- We maintain transparent scheduling and installation timelines
- We partner with leading flooring brands for quality assurance
What people say
Expert installation
Personalized service
Successful transformations
Complimentary estimates
Professional team
Services
Residential Flooring
We deliver customized residential flooring solutions featuring hardwood, vinyl plank, laminate, and carpet options. Our experts guide homeowners through material selection, ensuring durability and aesthetic alignment with interior design goals. The service includes precise measurements, professional installation, and post-project support for long-term satisfaction.
Commercial Carpet Installation
Our commercial carpet services cater to businesses requiring durable, low-maintenance flooring solutions. We offer specialized installation techniques for high-traffic areas while maintaining strict adherence to project timelines and budgetary constraints. Clients benefit from our partnerships with manufacturers providing commercial-grade materials with warranties.
In-Home Consultations
Our shop-at-home service brings flooring expertise directly to clients through personalized consultations. During these visits, we present material samples, provide usage recommendations, and conduct space assessments to optimize flooring choices. This approach eliminates showroom hassles while maintaining professional guidance throughout the decision-making process.
Flooring Visualizer Tool
This digital tool allows clients to visualize flooring options in their actual spaces before making purchases. By uploading room photos, users can test different materials and colors to ensure compatibility with existing decor. The feature enhances decision confidence while reducing post-purchase adjustments.
Financing Options
We offer flexible financing solutions through Synchrony and other partners to make flooring upgrades accessible. These plans accommodate various credit profiles with transparent terms displayed during consultations. Our team assists clients in selecting appropriate payment structures while maintaining clear communication about all financial obligations.
People
Terry
Flooring Consultant
With over 30 years of flooring sales experience, Terry specializes in guiding homeowners through material selection. She brings showroom-quality options directly to clients' homes, offering personalized recommendations based on lifestyle needs and design preferences.
Mike
Owner
As owner and lead installer with 40 years in the industry, Mike oversees all technical aspects of flooring projects. He conducts complimentary in-home estimates, manages installation teams, and ensures adherence to quality standards throughout every project phase.
Questions
What flooring options do you offer?
We provide hardwood, vinyl plank, laminate, carpet, and luxury vinyl tile solutions for residential and commercial spaces.
Do you provide in-home consultations?
Yes, our shop-at-home service includes free samples, material guidance, and space assessments at your convenience.
How do financing options work?
We partner with Synchrony to offer flexible payment plans. Terms are explained clearly during initial consultations.
What areas do you serve?
We primarily serve Munster, IN and surrounding areas including Lansing, IN with professional flooring services.
Can I visualize flooring in my space?
Yes, our online visualizer tool lets you test materials in your actual rooms using uploaded photos.
Do you offer commercial flooring?
Yes, we specialize in durable commercial carpet installations for businesses and high-traffic environments.
Reviews (4)
Jaime Arroyo
Nov 22, 2021
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I have had Quality Carpets install carpet in 2 separate rental apartments. They were great to work with and understood my needs as a property owner with tenants. They even moved furniture for a long term tenant and she was very happy. I also appreciate how Mike was able to save me money by carefully removing the transition strips so they can be reused. The 2nd time I dealt with them, Mike was able to find the original paper receipt from 1 year ago faster than I could do a search on my email. I will continue to give Quality Carpets my business since it's great to support local businesses and they
Terry Wirtes
Jan 19, 2021
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My experience with Quality Carpets and Floors is one of service to our customers and assistance to Mike Dozier, owner of the store. I am always available and it is my pleasure to be of assistance to you with your flooring purchase. Whether it is carpet, hardwood, waterproof luxury vinyl plank, or waterproof luxury vinyl tile and waterproof laminate, you will be amazed with the durability, quality and so many beautiful selections! We are constantly updating our showroom in order that you have the most current products to choose from. Stop by our convenient location at 11 Ridge Road, Munster, In
Lynn Toczyl
Jun 09, 2020
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Awesome selection ... they really listen to your needs and make suggestions appropriately .. they are very careful to suggest flooring within your needs/price. The installation was exceptional ... the gentlemen who installed were courteous and made sure we were happy with everything. There is also their customer service policy which is very nice should you need any adjustments made. We did not need adjustments, but were happy to hear that we could call if needed. I highly recommend them if you are looking for flooring. We actually had them for our living room and family room and then had them for
Destiny Gonzales
Dec 08, 2018
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My fiance came in to inquire about ordering a certain color carpet and was met with one of the rudest employees I've ever met. She talked down on him like he didn't have the right to asked about carpet at a CARPET STORE very sad
