Everyone is friendly, polite, and incredibly efficient. As always I know that if our company calls with a problem to be fixed or a request it will be dealt with immediately. Since 1990, we've been providing solutions for businesses in and around Southern and Central California including Santa Barbara and San Luis Obispo from our HQ in Simi Valley.
We're specialists in telecommunication services, business Internet, cloud solutions and managed I.T. services. We pride ourselves in offering friendly, personalized service and delivering a one-stop-shop experience for small and medium size businesses. It's simple; if you need communication or IT services, support or solutions, we're the people to call.
We're specialists in telecommunication services, business Internet, cloud solutions and managed I.T. services. We pride ourselves in offering friendly, personalized service and delivering a one-stop-shop experience for small and medium size businesses. It's simple; if you need communication or IT services, support or solutions, we're the people to call.
Services
About Us
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Since 1990 Integrated Telemanagement Services, Inc. has been providing small and medium-sized businesses across Southern California with IT and telephone solutions, services and support that help organizations achieve more growth and greater success. That's over a quarter century of a century of rapid and reliable support - and in this industry that's a lifetime!
Why ITS
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Our purpose at ITS is to serve you and your business. After all, if it wasn't for our legions of wonderful, and very loyal, customers we wouldn't be here. So why should you entrust your small or medium-sized business's telecommunications and technology to ITS? Imagine your business is running smoothly.
Clients
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Simplifying the communication solutions you need so you can focus on your core business. To be connected to your clients prospects, shareholders and employees is critical to the success of any business. Get the right telecommunications solution provider, the first time. Read what our clients have to say!
Testimonials
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I am working from home this morning BECAUSE I CAN! Woohoo! With my remote connection up and phone plugged in, I can do damn near everything I do when I'm there. I'm just waiting for the doctor to call home and ask 'where are you? Thank you very much for your clarity and your patience with and attention to this effort.
FAQs
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Please read the following brief descriptions to get an idea of which FAQ is appropriate for your needs:. Questions regarding keeping current telephone numbers if you were to transfer service to ITS, methods of payment, and returning equipment. This area is for current clients who aren't familiar with our online portal to access billing or invoice inquiries.
Reviews (10)
Jim Baker
Jan 29, 2022
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Finally figured out how these guys work. They are a "re-seller" of services. They don't do anything but INSERT themselves in between a business and service (internet, phone, telecom, etc).
Long story very short: let's say you want internet service. ITS goes to Spectrum to obtain a wholesale/reseller rate, let's say $69 per month. Then, they charge the business $250 or more per month. Why such a markup? They claim to provide 'white glove' service. If they did, great! However, my experience has been 'regular' service.
One last thing: they lock you into a 3-year contract and you have to pay "taxes
Long story very short: let's say you want internet service. ITS goes to Spectrum to obtain a wholesale/reseller rate, let's say $69 per month. Then, they charge the business $250 or more per month. Why such a markup? They claim to provide 'white glove' service. If they did, great! However, my experience has been 'regular' service.
One last thing: they lock you into a 3-year contract and you have to pay "taxes
Jerome Viray
Jan 06, 2022
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I just spoke with Raquel (she confirmed and spelled it this way,"No "C on my name" she said). I was asking for someone's email to confirm that the AUTOPAY on our account is turned off because we were still billed after we terminated our contract, but she said there's no email I can write to nor she can't email me any confirmation. So I would like to confirm, hopefully someone will reply to me here, that It was indeed turned off and we are not going to be billed unknowingly again. Thanks.
Jerome Viray
Oct 20, 2021
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Charmayne Olswang
Sep 27, 2020
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Our company was referred to ITS from another business who spoke highly of their customer service and products. When our old analog phones were becoming extinct, we contacted ITS and are so grateful we did! At the moment COVID shut down businesses in CA, ITS jumped into hyper drive and hooked up our employees with remote access with both phones and their computers. The reps and support is unparalleled. Our company highly recommends working with ITS.
Debbie Muffoletto
Jan 06, 2020
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We have had great service with ITS. They are very responsive when called with always a pleasant and professional demeanor. We are an accounting firm that depends on our internet to exist and depend on ITS to keep us running. We have had other IT servers before and by far this firm has been the best. They never leave you hanging!! We are grateful to them.
Daan Renssen
Oct 11, 2019
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We have been working with ITS Telecom for about 18 months for our 2 offices. It is great to work with a local company and get a live person on the phone every time you call. Especially James Bayer (Sales) is quick to pick up the phone and answer any questions you might have.
I am all for supporting local companies and ITS Telecom is an example where we received much better service than the big national company we had before.
I am all for supporting local companies and ITS Telecom is an example where we received much better service than the big national company we had before.
Douglas Newbill
Aug 28, 2019
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ITS has been incredibly helpful in assisting me and my work in the use of their computer-based telephone client. I received personal assistance from one of their technicians David Moro who was able to help me identify multiple issues and ultimately helped me get my phone line working. ITS has been professional and helpful in every aspect and I genuinely feel like their employees make real effort to be personable while offering top quality support.
The Foundation Works
Aug 10, 2019
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We have been a customer of ITS for about 4 months now and their service has been excellent. They helped undo the rats nest of an IT situation we had and have gone above and beyond to help us in anyway that we need. From Adam in Sales, to Sam, David and Joseph in Support, we have no complaints and are a happy, satisfied customers. I highly recommend giving ITS a shot!
Laurie Craft
Jun 27, 2019
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I can't say enough about ITS and the excellent, over-the-top customer service we have received! Every time we call we are met with friendly, expeditious service. Kevin and Shelly have gone out of their way to help us every time we have a question or need assistance. ITS is not only reliable but they understand the true meaning of customer service. I HIGHLY recommend ITS!
Diego Valli
Jun 26, 2019
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