Business Details
32 Years
experience
Emergency
services
Your Premier HVAC Partner in New Orleans
For over three decades, National Air has delivered top-tier HVAC services to residential and commercial clients across the Greater New Orleans area. Established on principles of honesty, professionalism, and customer satisfaction, we specialize in sales, service, and installation of heating, cooling, and electrical systems. Our factory-authorized team comprises NATE-certified technicians who undergo continuous training to stay ahead of industry advancements. We prioritize transparent communication, offering free estimates, upfront pricing, and personalized solutions tailored to each client's needs. Backed by a 5-year parts and labor warranty with approved credit, our commitment to quality is reflected in our 100% satisfaction guarantee.Beyond technical excellence, we emphasize community engagement through initiatives like the St. Jude Dream Home Giveaway. Our Comfort Club membership ensures preventative maintenance and priority service, while our tidy professionals wear boot covers and use protective mats to minimize disruption during visits. With service areas spanning Orleans, Jefferson, St. Bernard, St. Tammany, and St. Charles parishes, we combine local expertise with industry-leading technology to deliver reliable, energy-efficient solutions year-round.
Services
AC Repair
Heating Services
Ductless Systems
HVAC Zoning
Electrical Repairs
Maintenance Plans
System Replacements
Smart Thermostats
Indoor Air Quality
Emergency Repairs
Details
- Year established: 1994
Highlights and features
- 30+ years delivering HVAC expertise in the New Orleans area
- Factory-authorized Trane technicians with NATE certifications
- BBB-accredited since 1981 with multiple service awards
- 5-year parts and labor warranty with approved credit
- Community-focused with St. Jude Dream Home partnership
Associations and certifications
- Better Business Bureau
- EPA Certified
- Trane Certified Dealer
What people say
Punctual technicians
Clear communication
Problem resolved immediately
30-year reliability
Owner personally involved
Services
AC Repair
Our NATE-certified technicians provide rapid response for AC emergencies across Greater New Orleans. Using diagnostic equipment, we identify issues like refrigerant leaks, electrical faults, and compressor failures. Same-day service available with upfront pricing. Technicians wear boot covers and clean work areas post-service. 24/7 emergency support ensures comfort restoration within hours.
Ductless Systems
Specializing in energy-efficient ductless mini-split systems for homes and businesses. Our experts assess space requirements for optimal capacity selection. Professional installation includes outdoor unit placement and indoor head positioning. Financing options available. Ideal for additions, older homes, or zones with temperature inconsistencies. Upgrades include smart controls for remote operation.
HVAC Zoning
Custom zoning solutions using Trane equipment to create temperature zones within properties. Professional assessment determines optimal damper placement and thermostat locations. Energy savings achieved by conditioning only occupied areas. Includes programmable controls and compatibility with existing HVAC systems. Free estimates available.
System Replacement
Full-system replacements with Trane high-efficiency models. Comprehensive process includes load calculations for proper sizing, old unit removal, and new installation. Available financing options with approved credit. 5-year warranty on parts and labor. Includes system demonstration for thermostat programming and maintenance features.
Maintenance Plans
Seasonal maintenance agreements covering twice-yearly inspections. Services include coil cleaning, refrigerant checks, electrical component testing, and filter replacement. Priority scheduling for plan members. Extends equipment lifespan while maintaining manufacturer warranties. Discounts on repair services included.
People
Roy Calante
President
President with 30+ years of HVAC leadership in New Orleans. Supervises installations personally and maintains direct client communication. Featured on Home Talk Radio for industry expertise. Instrumental in developing financing programs and community partnerships including St. Jude support.
Questions
What HVAC brands do you service?
While specializing in Trane systems, we service all major brands of heating, cooling, and air quality equipment for residential and commercial clients.
Do you offer financing options?
Yes, we provide flexible financing plans for system replacements and major repairs with approved credit, including special offers during promotional periods.
What's included in your maintenance agreement?
Our Comfort Club includes bi-annual inspections, priority service scheduling, 10% repair discount, and a 5-year parts/labor warranty on installations.
Can you help with second opinions on repairs?
We offer free second opinions on recommended system replacements, with a service fee applied if diagnostics require repair work.
Do you service commercial properties?
Yes, we handle commercial HVAC needs including multi-unit buildings, with dedicated support for electrical upgrades and large-scale installations.
What areas do you cover?
We serve Orleans, Jefferson, St. Bernard, St. Tammany, and St. Charles parishes with prompt response times for all service requests.
Videos
Reviews (6)
Jennifer L.
Jan 18, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
National Air comes out every year to do my Spring and Fall maintenance ensuring everything is good for the year. Always professional and hardworking. We wouldn't call anyone else!
Service:HVAC maintenance
National Air comes out every year to do my Spring and Fall maintenance ensuring everything is good for the year. Always professional and hardworking. We wouldn't call anyone else!
Service:HVAC maintenance
Tracy Condon
Oct 25, 2020
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Wayne did an excellent job identifying our AC problem. He went above and beyond to get our Air Conditioner fixed in one day. National Air has installed 2 air conditioning units for us. They do an incredible job installing and are very professional. Roy, the owner, is conscientious and is dedicated to make the customer happy.
Service:AC repair
Service:AC repair
John Emnace
May 14, 2020
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Excellent is the word I would use to described this company . They are professionals and does not take short cuts in their installation. Ive learn a lot about how bad my old unit was as well as how poorly it was installed from watching their 2 best installers(Joel and Oscar) who worked on our house. I like the fact that, whatever price you see on the receipt is what youre going to pay(no hidden cost). In fact we love the company so much, we ended up changing our 4 central unit instead of just 2 that we originally planned. So If youre in a market for a new AC, I would highly recommend checking
John Bergner
Aug 06, 2019
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We contacted National Air over a month ago to look at our freezing air conditioner. At the time they replaced a capacitor. A few days go by and it continues to freeze. We ask them to come back. The technician spends an hour here and leaves without a plan on how to fix it. I call them the next day and they say theyll call me back with what they planned to do. After not hearing from them again I call the next day, they say theyll call back. Before they close I call them again and they tell me they ordered a part that will be here in 3 weeks. I ask them to send a text explaining why they decided
Kimberly Greenwell
Jul 18, 2019
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A year ago we purchased an entire TRANE system, including duct replacement. Nothing but problems since the install. They have been out to the house 14 times since installation, fixing various problems. And it is a real struggle to get them out. Currently today A/C is not working again. The owner Roy won’t return our calls but why should he, he’s got our money. You will not be a priority with this company if there are warranty issues.
Brandon Patrick Goines
Jun 04, 2019
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My upstairs unit isn’t cooling like it should. I called national air because I have used them in the past. Let me say that i called once last week and again yesterday. Have not received any information - a call, an email, text, NOTHING!!! If they can’t find my old quote, the thing to do is call and schedule to come and see the unit again. Apparently my hard earned money isn’t good enough for them.
