Business Details
Emergency
services
Trusted In-Home Care Services for Seniors and Adults with Disabilities
Neighborly Home Care is a dedicated provider of in-home care services for seniors and individuals with disabilities. Founded by Rod Rhen, a former military officer and mechanical engineer, the company prioritizes personalized care plans tailored to each client's unique needs. Our team of highly trained, licensed caregivers offers 24/7 support for tasks ranging from meal preparation and medical oversight to companionship and transportation. With offices in Pennsylvania and Delaware, we serve clients with a rigorous caregiver screening process, ensuring only 20% of applicants are hired.Our technology-driven approach includes phone clock-in monitoring and customized care coordination, while maintaining a strong commitment to preserving clients' independence and dignity. We operate as an employee-based agency, not a registry, providing bonded and insured services that adapt to both short-term respite and long-term care requirements.
Services
Senior Care
Disability Care
Respite Care
Transportation Services
In Hospital Care
Recovery Care
Meal Preparation
Medical Oversight
Companionship
Personal Hygiene
Highlights and features
- Our caregivers undergo rigorous screening, with only 20% of applicants hired
- We offer 24/7 availability for emergency care needs
- Our service plans are fully customizable to individual requirements
- All caregivers are licensed, insured employees - not independent contractors
- We utilize phone clock-in technology for caregiver accountability
What people say
Became part of the family
Depend on her being there
Excellent service
Compassionate and skilled
Professional care services
Services
Senior Care
Our senior care services address age-related challenges including mobility issues, medication management, and daily living assistance. We create personalized care plans that help seniors maintain independence while ensuring safety and comfort in their own homes. Caregivers receive specialized training in senior care techniques and client compatibility matching.
Disability Care
We provide comprehensive care for adults with physical or cognitive disabilities, including assistance with daily living activities and mobility support. Our caregivers help clients maintain routines while accommodating specific medical requirements through customized service plans developed during in-home assessments.
Respite Care
Our respite care offers family caregivers temporary relief while maintaining consistent care quality. Professional caregivers assume caregiving responsibilities for specified periods, ensuring seamless transitions and continuity of care plans during caregiver vacations or personal emergencies.
In Hospital Care
We provide one-to-one companion care during hospital stays, including patient advocacy, immediate assistance, and errand support for families. Our caregivers offer continuous presence, communication with medical staff, and emotional support during challenging healthcare situations for elderly patients.
Recovery Care
Our recovery care services support post-hospitalization healing through assistance with mobility, meal preparation, medication reminders, and transportation to follow-up appointments. Caregivers provide 24-hour monitoring and companionship to promote optimal recovery outcomes for seniors recovering from medical procedures.
People
Rod Rhen
President & Founder
A former military officer and mechanical engineer, Rod Rhen established Neighborly Home Care with over 25 years combined experience in home care administration. He applies engineering principles to develop systematic care approaches while maintaining military-grade preparedness in service delivery.
Questions
What types of home care services do you offer?
We provide senior care, disability care, respite care, hospital companion care, recovery care, transportation services, meal preparation, and personal care assistance.
How do you ensure caregiver quality?
We conduct rigorous background checks, skills assessments, and hire only 20% of applicants who complete our comprehensive training program.
Are your services available 24/7?
Yes, our caregivers are available 24 hours a day, seven days a week for emergency care needs and scheduled assistance.
How are care plans developed?
We conduct in-home assessments to create personalized care plans that address medical needs, daily living activities, and family requirements.
Do you offer short-term care options?
Yes, we provide respite care services for temporary relief while maintaining consistent care quality for your loved one.
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Reviews (5)
Tamara Mcneil
Nov 28, 2021
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I been working for neighborly for 2 years and I love this company!!! The staff are exceptionally friendly and always respond to me almost always instantly. They really care about their clients and their employees
Christine Castellano
Nov 18, 2021
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Some of the caregivers are barely adequate. We did luck out on one. I have never had so many no shows, and the agency is never aware when a care giver doesn't show up. Most of the caregivers don't even call out. It leaves the clients sitting waiting until we call the agency. Their scheduling process is HORRENDOUS. And the office staff blames each other. Their communication between staff, caregivers and clients is NONEXISTENT. I don't know if other agencies would be any better.
Chante Brown
Oct 30, 2021
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I would give them a minus 20 if I could. They are a group of individuals who overstep and take liberties with their clients information such as continuously giving client information to companies without the clients permission or knowledge so these strangers can call continuously to solicit and harass the client. They tend to implement new rules that are violating the rights of their clients that serve to boost their legitimacy as a care agency. If you question them or call them on their less than legitimate practices they LIE. The office staff from top to bottom is rude ignorant and has a tendency
Eve Simon
Oct 16, 2021
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I found Neighborly when I was looking to help get my 83 year old Dad to dr's appointments as he recovers from a fractured pelvis. I am in Maryland and he's in PA, so I feel a little helpless BUT Morgan and Jill were terrific in helping me through the process and they sent Celestine out to transport my dad. Between helping him get out of the house, into her car, driving to the appointment, waiting for him, and bringing him back after, I couldn't have asked for any better experience and both my parents loved her and found her so professional. We hope she will be able to help Dad out on a few more
Denaira Beckham
Sep 13, 2021
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Ive been working with this agency for about 7 months and they have been the best. Very understanding and caring not only to the clients but to us as employees as well.
