Business Details
50+ Years
experience
Your Trusted Buick & GMC Dealer in Kenosha, WI
Founded in 1936 as a humble service station, Palmen Buick GMC has evolved into a premier automotive dealership serving Kenosha, Milwaukee, and Racine, Wisconsin. As a family-owned business spanning three generations, we uphold core values of integrity, quality, and client satisfaction while embracing innovation in both product offerings and service delivery. Our comprehensive inventory features new Buick and GMC vehicles alongside certified pre-owned models, each meeting rigorous quality standards.Our finance center partners with trusted lenders to secure competitive rates, and our service department employs certified technicians equipped with cutting-edge tools to maintain vehicle performance. Through every phase of ownershipfrom selection to servicewe prioritize personalized support, treating every customer as part of our community. Our commitment extends beyond the dealership, actively participating in local initiatives to enrich the neighborhoods we serve.
Services
New Vehicle Sales
Certified Pre-Owned Vehicles
Oil Changes
Tire Rotations
Brake Service
Battery Replacement
Parts
Service Appointments
Financing
Trade-In Valuation
Details
- Year established: 1936
Highlights and features
- 80+ years of automotive expertise in the Kenosha community
- Certified technicians for expert Buick and GMC maintenance
- Diverse inventory of new and certified pre-owned vehicles
- User-friendly online tools for vehicle research and financing
- Local community involvement and personalized customer service
What people say
Quick and professional
Great service
Very helpful
Knowledgeable staff
Supportive team
Services
New Vehicle Sales
Our inventory features the latest Buick and GMC models including the Sierra 1500, Envision, and Acadia. Certified sales consultants help customers find vehicles matching their lifestyle needs while offering transparent pricing and financing options. We maintain strong manufacturer relationships to ensure competitive offers on every new vehicle purchase.
Certified Pre-Owned Vehicles
Each pre-owned vehicle undergoes rigorous multi-point inspections to meet manufacturer certification standards. Benefits include extended warranties, vehicle history reports, and special financing rates. Our inventory spans multiple model years and trim levels to accommodate various budgets and preferences.
Routine Maintenance
Our service center provides factory-recommended maintenance including oil changes, tire rotations, and brake inspections. Certified technicians use genuine OEM parts to preserve vehicle warranties. We offer complimentary multi-point inspections and convenient appointment scheduling for all Buick and GMC owners.
Parts Department
We stock genuine Buick and GMC parts to ensure proper fit and performance. Our parts specialists assist with component identification and availability while offering competitive pricing on both standard and performance-enhanced options. Parts can be ordered online or picked up during regular business hours.
Financing
Our finance team works with multiple lenders to secure competitive interest rates for customers with varying credit profiles. Online pre-approval options and trade-in valuation tools streamline the purchasing process. We provide transparent breakdowns of monthly payments and loan terms.
People
Andrew Palmen
General Manager
Third-generation automotive leader with 25+ years in dealership operations. Focuses on technological innovation while maintaining family values of integrity and community service. Guides strategic direction for inventory, staffing, and customer experience.
Dan Salisbury
Sales Professional
20-year automotive sales veteran specializing in Buick luxury vehicles. Recognized for consultative approach and attention to customer needs. Regularly receives positive feedback for explaining features and financing options clearly without pressure.
Ali Farhan
Sales Consultant
Seven-year sales expert known for product knowledge and low-pressure negotiations. Specializes in matching customer lifestyles with GMC's towing capabilities and off-road packages. Actively participates in manufacturer training programs.
William Richmond
Sales Representative
15-year dealership veteran with expertise in first-time buyer education. Focuses on helping customers understand warranty coverage and maintenance schedules. Recognized for follow-up communication after purchase.
Tim Hoffman
Service Technician
ASE-certified specialist with 18 years maintaining Buick and GMC vehicles. Expert in electrical systems and diagnostics. Prioritizes clear explanations of repair needs and preventative maintenance benefits to customers.
Questions
Do you offer financing options for first-time buyers?
Yes, our finance team specializes in helping first-time buyers secure competitive rates through partnerships with multiple lenders, offering transparent breakdowns of monthly payments and loan terms.
What maintenance services are included in your multi-point inspection?
Our complimentary multi-point inspection covers fluid levels, brakes, battery condition, tire wear, wiper blades, and key mechanical components to ensure optimal vehicle performance.
How can I schedule a service appointment online?
Visit our website's Service Department page to request appointments using our online form. Confirm date/time options with a service advisor before completing your booking.
Do certified pre-owned vehicles include extended warranties?
Yes, all certified pre-owned vehicles include extended powertrain coverage and vehicle history reports. Specific terms vary by model year and manufacturer certification programs.
What are your current service specials?
Check our website's Service Specials section for current offers like $5 off oil changes with free car washes or lifetime nitrogen tire fill-ups at $5 per tire.
Can I trade in my vehicle from another dealership?
Absolutely! Our trade-in specialists provide free value assessments and handle all paperwork. This service applies to both new vehicle purchases and certified pre-owned transactions.
Reviews (3)
Tracy Adams
Nov 29, 2021
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The service manager, Jeff, did not seem to have much expertise in car mechanics, parts, or what was truly necessary to fix my buick cascada. After researching this particular engine, the parts that he said were necessary, and how to go about fixing the fuel injector issue, I seemed to know more than him. I truly believe Palmen Buick did what many dealers do and did unnecessary, additional work in order to bring the cost of fixing my car up significantly. I am looking into this further. I almost never received a return phone same day. That was very frustrating.
Abby Ensa
Nov 22, 2021
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1 hour and 45 minute oil change. This was my first time here. We had moved to this area and I was hoping to find a new place to get an oil change. I will not be coming back. There was no reason it should've taken this long. I had to cancel a work appointment because of this. The only reason I came was because of a coupon... so the pricing is great... if you have time. The least that could've been done was to communicate so I would've been able to drop of my car with a ride. Also no warning it would take this long. Or any update on how long it'd take as I was sitting there. After 1 hour and 30 mins
Charles E. Edmiston Jr
Nov 22, 2021
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The service department is excellent, very attentive to all automotive details. Jason Garon is an excellent service manager who always goes above and beyond when dealing with Palmer customers.
