Business Details
Emergency
services
Mendon Animal Clinic in Mendon, MA
At Mendon Animal Clinic, we pride ourselves on delivering exceptional veterinary care to pets in Mendon, MA, and surrounding areas. Our licensed and experienced veterinarians provide comprehensive medical, surgical, and dental services in a state-of-the-art facility designed for comfort and efficiency. Since the clinic's inception, we have prioritized creating a trusting relationship between our staff and clients through compassionate care and transparent communication. Our team includes dedicated professionals with specialized expertise in avian, feline, and canine medicine, as well as preventive care for small mammals. With decades of combined experience across our veterinary staff, we are equipped to handle both routine wellness exams and urgent care situations.We emphasize client education and personalized attention, ensuring pet owners feel informed and supported throughout their pet's treatment process. Our commitment to the community extends beyond clinical care, including volunteer work with local animal welfare organizations and rescue leagues. The clinic's strategic focus on superior customer service and modern veterinary technology enables us to deliver consistent, high-quality care that meets evolving pet healthcare needs. Our Great Place to Work Certification reflects our dedication to maintaining a positive workplace culture that directly benefits our patients. By combining technical expertise with genuine compassion, we aim to be the trusted partner in pet healthcare that families deserve.
Services
Pet Wellness Exams
Pet Vaccinations
Pet Surgery
Pet Dental Care
Senior Pet Wellness
Referral Services
Exotic Animal Care
Emergency Care
Highlights and features
- We have experienced veterinarians with specialties in avian, feline, and canine medicine
- Our clinic features modern facilities designed for pet comfort and medical efficiency
- We provide compassionate end-of-life care with emotional support for pet owners
- Offering both routine wellness care and urgent treatment options in one location
- Implementing online scheduling systems for convenient appointment management
Associations and certifications
- Great Place to Work
What people say
Amazing staff
Caring veterinarians
Best veterinary clinic
Compassionate care
Superior customer service
Services
Pet Wellness Exams
Our comprehensive wellness exams monitor pet health through physical assessments and preventive care planning. Services include weight management, parasite screening, and age-specific diagnostic testing. Regular check-ups help maintain optimal health and detect potential issues early.
Pet Vaccinations
We provide core and elective vaccinations following AAHA guidelines to protect against common infectious diseases. Our team personalizes vaccine protocols based on pet age, lifestyle, and local regulatory requirements. Educational resources help owners understand vaccination importance and schedules.
Pet Dental Care
Full dental care includes professional cleanings, extractions, and oral health assessments under anesthesia. Digital radiography identifies hidden dental issues while scaling and polishing prevent periodontal disease progression in companion animals.
Emergency Care
Critical care services handle trauma, poisoning, and acute medical crises during operating hours. Our staff provides immediate stabilization followed by comprehensive treatment planning. The clinic maintains emergency equipment and medications for life-threatening situations.
Pet Surgery
We perform routine and complex surgical procedures including spaying/neutering, mass removals, and orthopedic repairs. Advanced monitoring equipment and pain management protocols ensure patient safety during operations and post-operative recovery.
People
Dr. Erika Cervasio
Veterinarian
Doctor of Veterinary Medicine from Tufts University specializing in avian, feline, and canine medicine. Volunteer for Mansfield Animal Welfare Committee with 23 years of clinical experience in companion animal care.
Dr. Hayso Na
Veterinarian
Licensed Massachusetts veterinarian specializing in small mammals and companion animals. Holds dual qualifications from South Korea and United States with particular interest in geriatric care and dermatology.
Christy
Veterinary Assistant
25+ years veterinary experience with background in practice management and animal rehabilitation. Certified professional who studied international veterinary medicine in Amsterdam and Curacao with expertise in client education.
Katherine
CSR Supervisor
Client care specialist since 2021 prioritizing clear communication and owner education. Oversees appointment scheduling and treatment coordination while maintaining focus on customer satisfaction and patient well-being.
Brittany
Veterinary Assistant
Certified veterinary technician with VTNE license and advancing technical skills in animal care. Compassionate professional dedicated to patient comfort and client support through personalized approach to treatment assistance.
Questions
What are your emergency care hours?
Emergency services operate during regular business hours Monday-Friday 8am-6pm.
Do you treat exotic animals?
Yes, we provide specialized care for avian and exotic companion animals.
Can I schedule appointments online?
Yes, our website offers convenient online booking for all services.
How do you handle difficult medical decisions?
Our team offers compassionate guidance while respecting owner choices during end-of-life care.
Are payment plans available?
We accept multiple payment methods but currently don't offer financing options.
What wellness services do you provide?
Comprehensive preventive care including vaccinations, dental check-ups, and senior diagnostics.
Reviews (5)
Jennifer Lapio
Dec 30, 2021
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We have been going here for over 20 years and right before New Years they leave my 19 year old sweet as can be Chihuahua without care. My husband is driving around as we speak trying to find someone to treat him due to the understaffing at the hospitals. I put in a call yesterday asking for the veterinarian to call me and no call back and no medication. I called back again this morning to let them know that last night he had a seizure and was actually in pain and the receptionists were extremely frustrated with me and instead let me know I've been nothing but a hassle and that they would mail
Jaime Lynn
Dec 28, 2021
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Critical:Professionalism,Quality,Reliability,Value
Awful experience, extremely unprofessional! Would not recommend to anyone!!!!
Awful experience, extremely unprofessional! Would not recommend to anyone!!!!
Bernadette Degrange
Dec 28, 2021
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Critical:Professionalism,Reliability
Terrible experience. Would not recommend this place to anyone. The office staff are beyond rude. Keep looking there are so many better places around.
Terrible experience. Would not recommend this place to anyone. The office staff are beyond rude. Keep looking there are so many better places around.
Jake TheLilCat
Dec 10, 2021
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We have been bringing our cats here for a few years now. They are very friendly and helpful. Very qualified and caring veterinarian.
Kurt Hensel
Oct 19, 2021
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Critical:Professionalism,Quality,Reliability,Value
If you care about your pet go somewhere else. The staff here is incompetent.
If you care about your pet go somewhere else. The staff here is incompetent.
