Business Details
27 Years
experience
Trusted Veterinary Care for Your Beloved Pets in Hadley, MA
Riverbend Animal Hospital has been providing high-quality veterinary care in Hadley, MA since 1999. As an AAHA-accredited practice, we specialize in medical and surgical care for cats, dogs, and small mammals. Our experienced team is dedicated to optimizing pets' health and well-being through comprehensive wellness exams, advanced diagnostics, and compassionate client education. Certified by Great Place to Work, we prioritize both staff development and cutting-edge technology, including digital dental X-rays and Class IV laser therapy. Our mission is to nurture the human-animal bond by delivering expert, affordable care tailored to each patient's unique needs. 
Services
Pet Wellness Exams
Pet Dental Care
Pet Diagnostic Imaging
Senior Pet Care
Pet Laser Therapy
Pet Microchipping
Laboratory Services
Online Pharmacy
Pet Surgery
Small Mammal Services
Details
- Year established: 1999
Highlights and features
- AAHA-accredited veterinary practice ensuring quality standards
- 40+ years combined experience in veterinary medicine and surgery
- Comprehensive services from wellness exams to advanced diagnostics
- Client education on pet nutrition, parasite prevention, and dental care
- State-of-the-art equipment including digital radiography and therapy laser
Associations and certifications
- American Animal Hospital Association (AAHA)
What people say
Compassionate, skilled staff
Excellent service
Knowledgeable veterinarians
Dedicated to pet health
Recommend highly
Services
Pet Wellness Exams
Our comprehensive wellness exams detect early signs of disease through physical exams and recommended screening tests. We tailor vaccination protocols based on exposure risk while emphasizing preventive care through parasite prevention programs and nutrition counseling. Annual checkups ensure proactive health management for pets of all ages.
Pet Dental Care
We offer complete dental care using digital X-ray technology and ultrasonic cleaning equipment. Our procedures include tartar removal, gum disease treatment, and tooth extractions under monitored anesthesia. Laser therapy options aid post-operative recovery while we educate owners about home dental hygiene practices for their pets.
Senior Pet Care
Specialized care for aging pets includes semi-annual exams and lab work to monitor age-related conditions. Our team assesses body condition scores and implements customized nutrition plans while monitoring mobility issues through arthritis management programs and pain control protocols for senior animals.
Diagnostic Imaging
Advanced diagnostic imaging capabilities include digital radiography and ultrasound for internal organ evaluation. We partner with board-certified radiologists for complex case interpretation while maintaining OFA certification for hip and elbow dysplasia screening in breeding animals.
Pet Laser Therapy
Class IV laser therapy treatments reduce inflammation and manage chronic pain through cellular energy stimulation. This non-invasive option benefits pets with arthritis, post-surgical recovery, and skin conditions while complementing traditional treatment plans without medication side effects.
People
David Thomson
Chief of Staff, Surgery
Harvard graduate and veterinary surgeon with 35+ years experience. Completed surgical residency at University of Pennsylvania. Specializes in soft tissue and orthopedic surgeries for companion animals.
Beth Pelletier
Medical Director
UMass Amherst graduate with specialized interest in exotic small mammals. Member of Association of Exotic Mammal Veterinarians. Completed internships in advanced medicine and surgery techniques.
Melinda Harris
Rehabilitation Technician
Certified Canine Rehabilitation Practitioner with expertise in post-surgical recovery. Implements laser therapy and pain management programs while holding dual certifications in veterinary technology and rehabilitation therapy.
Margaret Flaherty
Laboratory Supervisor
20-year hospital veteran with biology degree from Stonehill College. Oversees laboratory operations, chemotherapy treatments, and dental procedures while maintaining quality control standards across all technical departments.
Sarajane Daniels
Practice Manager
Veterinary professional with international zoo experience. Former nonprofit founder who implements efficient operational systems while managing daily hospital activities and staff coordination.
Questions
Do you treat small mammals?
Yes, we provide comprehensive care for rabbits, ferrets, rodents, and other small mammals with specialized treatment protocols.
What payment options are available?
We accept major credit cards and offer optional financing through CareCredit for veterinary services.
Are emergency services offered?
We provide urgent care during business hours but recommend local emergency clinics for after-hours critical cases.
How can I refill pet medications?
Order refills through our online pharmacy for home delivery of prescription medications and preventive care products.
What diagnostic technologies do you use?
We utilize digital radiography, ultrasound imaging, and in-house laboratory testing with board-certified consultation for complex cases.
Do you offer senior pet wellness plans?
Yes, we create customized wellness programs including semi-annual lab work for aging pets' specific health needs.
Reviews (4)
Shannon R.
Oct 29, 2021
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I live nearby, and they called me at my 8:30 am apt time - my mistake - I said I could be right over in less than 15 min. They said they couldn't fit me in at all, that day or any day earlier than six weeks out, and that they will still charge me the full amount ($130) for not being there on time, but happy to reschedule me. I suggested (as compromise) I be penalized $70, and they still take me as a new customer. No, they demanded the entire $130, and were unwilling to bend at all. Seems like an operation focused on maximizing $$ over customer care. I feel that they feel they are able to
A. M. Simon
Sep 21, 2021
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Great clinic, though tough location on just the other side of the bridge. But theyve taken good care of our pups.
Sarah Schatz
Sep 18, 2021
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Love Dr.White. She is an excellent vet. I dont know the other doctors in the practice but can highly recommend Dr. White.
Hannah Robinson
Sep 14, 2021
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My Boston Terrier, Mowgli, has not been a patient of Riverbend for about two years now. We had to switch vets due to moving away. I'm writing this review now because I've tried several vets since moving from Western Mass, and I am convinced no practice is as fantastic as Riverbend. Dr. Burgess and Dr. White were both so good to Mowgli and helped us navigate her skin and allergy issues. The techs and support team (specifically Shauna!) showered Mowgli with love every time we went. Mowgli has always loved vet visits, and I know the Riverbend staff is the reason why. We miss you guys! Love - Mowgli
