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Bolton's Pharmacy Bolton's Pharmacy
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Your Trusted Local Pharmacy in Watertown, NY
Bolton's Pharmacy has been serving the healthcare community since 1895 with a commitment to personalized patient care. As a locally-owned independent pharmacy, we prioritize individualized service over generic solutions, ensuring each patient receives tailored medication management. Our adherence packaging program delivers four weeks of medications biodegradable packaging, reducing waste while improving medication accuracy. We offer free next-day delivery in Watertown and provide essential services like DMV vision exams, diabetes education, and a comprehensive selection of vaccines. Our staff maintains continuous communication with patients to proactively manage refill needs and medication changes.

With decades of experience navigating evolving healthcare demands, we combine traditional care values with innovative solutions. Our RxLocal smartphone app streamlines prescription management through digital alerts and refill capabilities. Certified to provide Diabetes Self-Management Education since 2022, we partner with patients to improve long-term health outcomes. We specialize in complex medication adherence solutions for patients requiring precise dosing schedules. Always prioritizing transparency, we clearly communicate medication costs and insurance coverage options.
Services
Prescription Fulfillment Adherence Packaging Breast Pumps Medical Equipment Vaccines Diabetes Education Home Delivery DMV Vision Exams
Highlights and features
  • We offer adherence packaging with biodegradable materials since 1998
  • Our staff maintains proactive refill management communication
  • We provide free next-day delivery in Watertown area
  • Our pharmacy has 24/7 on-call emergency services
  • We offer certified diabetes education programs
Associations and certifications
  • Accreditation for DSMES Classes
What people say
Personalized care Efficient delivery Knowledgeable staff Eco-friendly packaging Proactive refills
Update Listing
Services
Adherence Packaging
Our adherence packaging program delivers four weeks of medications in eco-friendly packaging. Patients receive monthly supplies with proactive refill management. Staff contacts patients mid-cycle to confirm medication status and request refill authorization.
Vaccines
Walk-in vaccine clinic offering Moderna COVID-19, Shingrix, and flu vaccines. We administer RSV vaccines for adults over 60 and maintain immunization records. Staff handles coordination with insurance providers for copayments.
Medical Equipment
Full-service medical equipment provider specializing in breast pumps and compression therapy. Staff assists with insurance documentation and special order requests. We maintain Medicaid-compliant inventory for approved devices.
Diabetes Education
Accredited diabetes self-management program led by pharmacist Dr. Morgan Burns. Curriculum covers medication management, nutrition, and blood glucose monitoring. Pre-registration required for upcoming classroom sessions.
Home Delivery
Free next-day delivery service within Watertown city limits. Extended delivery options available throughout Jefferson County. RxLocal app enables tracking and communication with delivery staff for medication status updates.
People
Dr. Morgan Burns
Certified Diabetes Educator
Pharmacist specializing in diabetes management with accreditation for DSMES programs. Leads educational initiatives at Bolton's Pharmacy since 2022 and develops customized treatment plans for patients.
Questions
What is medication adherence packaging?
Our adherence program organizes monthly medications in biodegradable packaging with proactive refill management. We contact patients mid-cycle to coordinate renewals.
Are vaccines available without appointments?
Most vaccines including flu, Shingrix, and RSV are available on a walk-in basis with online pre-registration option during operating hours.
Do you deliver medications?
We provide free next-day delivery in Watertown and charge $9.99 for DMV vision exams. Delivery options available in three northern New York counties.
How does the diabetes program work?
Our accredited DSMES program offers classroom sessions covering disease management, medication access, and supply procurement. Led by pharmacist Dr. Morgan Burns.
What breast pumps do you carry?
We stock multiple NYS Medicaid-compliant pumps including Motif, Spectra, and Elvie models. Staff helps coordinate insurance coverage for prescribed equipment.
Reviews (7)
Jackie Ferard
Jan 05, 2022 Report
Bolton's is the best.They are kind courteous and professional.They go the extra mile to meet your needs.They were very good to me after my eye surgery and they deliver too.Thank goodness we have them.
Scott Casler
Dec 28, 2021 Report
Simply the best pharmacy in the area! Ask about their blister packs it changed my parent's life. Great for elder care!
Emily Napoles
Oct 19, 2021 Report
They really do care about their patrons. I went in for a covid vaccine and I have severe needle anxiety. I have panic attacks, I almost always faint, its not a fun time. However, the staff did their best to accommodate my needs and make the process easier for me. They had a reclining chair so I could lie down, they were super friendly and patient with me, and no one was rude or condescending over my fear like other places Ive been. One staff member sat with me for probably half an hour afterwards until I was able to stand up without passing out. Im terrible with names, but I believe it
Philip Tanner
Sep 01, 2021 Report
I have been dealing with comic and game shops for 18 years. And though most of my experiences have been positive. I have also learned to settle. But not at Boltons. The service is a step above any of my previous experiences. I have switched all my game collecting both board and Rpg to here. The prices are fair and always lower then Amazon. Give Shawn and his friendly staff a try I do not believe you will be Disappointed
.
Colleen Calhoun
May 27, 2021 Report
This place has turned into a joke! Never have anything ready. People are slow and they get rid of all the good help. 20 plus yrs going here and may switch pharmacy. Vey sad!
Tim Rapko
Apr 28, 2021 Report
I've been using Bolton's for years and can't imagine switching. The staff at Bolton's are always friendly with great service...One person in particular always goes above and beyond for me. Melissa, if you read this, you don't know how much I appreciate all the hard work you do for me! Most of the time she'll have my prescriptions all filled before I even call. Makes my stressful situation a little easier to deal with. Not sure if she'll even see this but just want to say thank you to Bolton's staff and her especially.
Joel Gillespie
Mar 26, 2021 Report
My girlfriend uses Bolton's n has her scripts delivered.always on time.i have a personally issue with the pharmac y myself. I had a s ript that was altered by a employee and they wouldn't fill it n ripped it up and called my dr
And the long run I proved my innocence and will never go to them again.