Business Details
24 Years
experience
Reliable Staffing Solutions in Texas and Mexico
Founded in 2002 by CEO Rosa Santana, Integrated Human Capital (IHC) is a Texas-based staffing agency renowned for delivering customized workforce solutions. As part of the Santana Group of Companies, we specialize in connecting employers with qualified talent across the United States and Mexico. Our expertise spans multiple industries, including healthcare, government, manufacturing, and information technology. With offices in El Paso, Plano, and San Antonio, our local presence ensures deep market understanding and rapid response to staffing needs. Our team of recruiting professionals brings a combined 209 years of industry experience, ensuring clients receive candidates who align with their organizational culture. We pride ourselves on being a certified minority- and woman-owned business, reflecting our commitment to diversity and inclusion.Our services include temporary staffing, workforce management consulting, and direct placement, tailored to meet evolving business demands. By maintaining a 96% client retention rate, we demonstrate our ability to build lasting partnerships grounded in trust and results. Our cross-border capabilities support U.S. companies in Mexico and vice versa, addressing the unique challenges of international staffing. Through brands like DIVERSA and Workforce Management Mexico, we extend our service reach with specialized managed solutions. This comprehensive approach ensures employers access top-tier talent while empowering job seekers with meaningful career opportunities.
Services
Temporary Staffing
Workforce Management
Executive Search
Bilingual Staffing
Direct Placement
Recruitment Process Outsourcing
Vendor Management
Payrolling Services
Staff Augmentation
Managed Service Provider
Details
- Year established: 2002
Highlights and features
- We have a 96% client retention rate built over 22 years of consistent service delivery
- Our recruiters maintain a combined 209 years of staffing industry experience
- We operate in 14 US states and 10 Mexican states with local market expertise
- Our cross-border staffing solutions address unique US-Mexico workforce challenges
- We are certified by nationally recognized diversity business certification programs
Associations and certifications
- Minority-owned Business Enterprise (MBE)
- Texas Historically Underutilized Business (HUB)
- Woman-owned Business Enterprise (WBE)
- South Central Texas Regional Certification Agency (SCTRCA)
What people say
Qualified temporary associates
Effective placements
Rapid response times
Bilingual staff proficiency
Personalized matching
Services
Temporary Staffing
Our temporary staffing solutions provide flexible workforce coverage for businesses requiring short-term personnel. We match qualified candidates with companies across industries including manufacturing, healthcare, and information technology. Our rigorous screening process ensures candidates meet specific job requirements and company culture fit. This service allows businesses to maintain productivity during peak periods, employee absences, or unexpected turnover without long-term commitment.
Workforce Consulting
We offer comprehensive workforce consulting services to help organizations optimize their talent management strategies. Our experts analyze current staffing structures, identify skill gaps, and recommend solutions to improve workforce efficiency. Services include labor market analysis, succession planning, and compensation benchmarking. This strategic approach helps businesses align their human capital needs with organizational goals while reducing long-term costs.
Executive Search
Our executive search service specializes in placing high-level professionals in critical leadership positions. We conduct targeted searches using our extensive industry networks to identify candidates with proven track records. The process includes in-depth interviews, reference checks, and cultural assessments to ensure client-specific requirements are met. This service helps organizations strengthen their leadership teams with qualified professionals who drive business growth.
Bilingual Staffing
We provide specialized bilingual staffing solutions, particularly Spanish-speaking professionals, to meet diverse customer service needs. Our network includes candidates proficient in both English and Spanish across various industries. This service enables organizations to better serve multilingual customer bases and operate effectively in cross-border environments. The screening process ensures candidates maintain professional language proficiency and cultural awareness.
Vendor Management
Our vendor management solutions streamline multi-supplier staffing operations for large organizations. We act as single-point coordinators managing relationships with multiple staffing providers, ensuring compliance, cost control, and service quality. The system includes centralized reporting, performance tracking, and process standardization. This comprehensive approach reduces administrative burdens while improving visibility and efficiency in workforce management.
People
Rosa Santana
CEO and Founder
Rosa Santana established Integrated Human Capital in 2002 with a vision to bridge workforce gaps between employers and job seekers across borders. She pioneered cross-border staffing solutions that address the unique challenges of US-Mexico business operations.
Sangeeta
Staffing Supervisor
Sangeeta leads recruitment efforts in San Antonio, specializing in matching qualified candidates with Fortune 500 companies and emerging enterprises. She maintains a 96% client satisfaction rate through personalized candidate screening and placement strategies.
Questions
What staffing services do you offer?
We provide temporary staffing, workforce management consulting, executive search, bilingual staffing, and vendor management solutions across multiple industries.
How do you ensure candidate quality?
Our recruiters conduct thorough screenings, skills assessments, and cultural fit evaluations to match qualified candidates with specific job requirements.
Do you operate outside Texas?
Yes, we serve 14 US states and 10 Mexican states with local offices in key business centers across North America.
Can you help with bilingual staffing needs?
We specialize in providing Spanish-proficient professionals and maintain extensive networks of bilingual candidates across industries.
How quickly can you fill staffing requests?
Common roles typically fill within 48-72 hours through our established candidate networks and efficient placement processes.
Are you a certified minority-owned business?
Yes, we hold multiple certifications including MBE, WBE, and Texas HUB status through nationally recognized certification programs.
