Business Details
41 Years
experience
Your Trusted Auto Dealer in Sussex, NJ
Franklin Sussex Auto Mall has been serving automotive customers in Sussex, New Jersey since 1985. Our dealership offers an extensive selection of new and used vehicles from leading manufacturers including Chrysler, Dodge, Jeep, Ram, and more. Our experienced sales team provides personalized guidance to help customers find the perfect vehicle for their needs and budget. We maintain a state-certified service department staffed by factory-trained technicians who use genuine Mopar parts for all maintenance and repair needs. Our parts department offers both in-store and online ordering for convenience, with access to a comprehensive inventory of genuine OEM components.We provide transparent financing options through our dedicated finance center, including trade-in valuation services and manufacturer incentives. As a locally owned business, we prioritize community relationships while maintaining competitive pricing across our vehicle inventory. Our facility operates with extended weekday hours to accommodate busy schedules, with Saturday availability for most departments. We demonstrate our commitment to customer satisfaction through our online review response system and continuous facility improvements. Our partnership with Sussex County Community College reflects our dedication to supporting local educational initiatives.
Services
New Vehicle Sales
Used Vehicle Sales
Service Department
Parts Department
Financing Services
Details
- Year established: 1985
Highlights and features
- We have over 35 years of automotive sales experience in Sussex County
- Our inventory includes 15+ new vehicle brands and 100+ pre-owned options
- We offer manufacturer-certified service with factory-trained technicians
- Our finance center provides competitive rates and trade-in valuation tools
- We maintain separate departments for sales, service, and parts with extended hours
Services
New Vehicle Sales
We offer the latest models from Chrysler, Dodge, Jeep, Ram, and other manufacturers with competitive pricing and manufacturer incentives. Our sales team provides personalized vehicle comparisons and test drives. Customers can explore financing options and trade-in valuations at our dedicated finance center.
Used Vehicle Sales
Our certified pre-owned inventory includes late-model vehicles with comprehensive warranty coverage. We provide detailed vehicle history reports and third-party inspections. Customers can search our online inventory with advanced filters for make, model, and price range.
Service Department
Factory-trained technicians perform maintenance and repairs using genuine Mopar parts. We offer scheduled maintenance packages, diagnostic services, and collision repair capabilities. The service department maintains extended weekday hours for customer convenience.
Parts Department
We stock genuine OEM parts for Chrysler, Dodge, Jeep, and Ram vehicles with online ordering available. Our parts specialists provide installation guidance and warranty information. The department offers both in-store pickup and shipping options.
Financing Services
Our finance center offers competitive APR rates, lease-to-own options, and trade-in valuation tools. We work with multiple lenders to secure approval for customers with various credit profiles. The online application process provides pre-approval decisions within minutes.
Questions
What brands do you sell?
We sell Chrysler, Dodge, Jeep, Ram, and other leading automotive brands.
Do you have service hours on weekends?
Yes, our service department is open Saturday 8:00 AM - 4:00 PM.
Can I schedule service online?
Yes, use our online appointment scheduler for service department visits.
Do you offer vehicle financing?
Yes, our finance center provides competitive rates and trade-in valuation tools.
What are your parts department hours?
Monday-Friday 7:30 AM - 7:00 PM, Saturday 8:00 AM - 4:00 PM.
Is there a shuttle service available?
Yes, we provide complimentary shuttle service within 5 miles of our location.
Reviews (5)
Nancy Campana
Dec 26, 2021
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Excellent service, polite staff who explained what services were needed and performed. I would highly recommend Franklin Sussex AutoMall.
Li La
Dec 22, 2021
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Franklin Susex Auto Mall service is truly awesome!!! It's not just about their beyond excellent expertise on vehicles, but they are honest and caring about finding a vehicle that exceeds expectations for your needs. I'm a recurring customer because of the genuine relationship built with Nina and Brian over more than 10 years, where new team members like Garrett naturally and positively delivered a fantastic experience.
Heyden Thys
Dec 20, 2021
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Easily the most pleasant experience at a dealer I have ever had. Krstana made ordering my gladiator super easy and kept me updated on the entire process and build. I highly recommend them for your next vehicle!!
Amy Murphy
Dec 16, 2021
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This was the best car buying experience i have had! Everything was up front, honest, and went very smoothly! Jessica and Pete were amazing to work with!
Adrian Traverso
Dec 02, 2021
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I was very happy with their professionalism and honesty Jimmy is a great salesman and will definitely refer him to my friends.
