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Hidenwood Pharmacy Hidenwood Pharmacy
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Business Details
50+ Years
experience
Your Trusted Newport News Family Pharmacy
Since 1959, Hidenwood Pharmacy has served as a trusted healthcare provider in Newport News, Virginia. Our team of experienced pharmacists brings over 100 years of combined expertise to deliver personalized care that extends beyond medication dispensing. We differentiate ourselves through direct patient engagement, comprehensive medication counseling, and proactive communication with healthcare providers.

As independent operators, we prioritize community relationships over automated systems, ensuring each customer receives attentive service from familiar faces. Our evolution over six decades reflects industry advancements while maintaining the core values of compassionate healthcare that defined our founding.
Services
Prescription Delivery OTC Delivery Immunizations Medication Counseling Secure Prescription Refills
Details
  • Year established: 1959
Highlights and features
  • We offer 60+ years of continuous local pharmacy service since 1959
  • Our pharmacists provide personalized medication counseling with 100+ combined years of experience
  • Direct access to live pharmacy professionals without automated menus
  • Customized healthcare solutions tailored to Newport News community needs
  • Comprehensive delivery service covering residential areas within 5 miles
What people say
Personalized care Knowledgeable staff Prompt delivery Friendly service Easy refills
Update Listing
Services
Prescription Delivery
Our prescription delivery service brings medications directly to Newport News residents within a 5-mile radius. Deliveries require signature verification for controlled substances. Trained staff process orders promptly with multiple payment options available, including secure card storage for repeat customers. The service maintains strict compliance with pharmaceutical regulations while prioritizing patient convenience.
Immunization Services
Certified pharmacists administer various immunizations to protect community health. Our vaccination program follows current CDC guidelines with proper documentation for medical records. Patients receive pre-administration counseling about vaccine benefits and potential side effects. The service operates with strict adherence to storage requirements and administration protocols for maximum efficacy and safety.
Medication Counseling
Personalized medication reviews help patients understand treatment regimens and potential interactions. Pharmacists explain proper usage instructions and caution about side effects during face-to-face consultations. Our team coordinates with prescribing physicians to ensure optimal therapeutic outcomes. This service emphasizes patient education as a critical component of effective healthcare delivery.
Secure Refill System
Digital prescription management allows convenient medication renewal through our secure patient portal. The system maintains HIPAA-compliant data protection while streamlining refill requests. Patients receive automated reminders for scheduled medications and can track order status in real time. Technical safeguards prevent unauthorized access to prescription information.
Controlled Substance Handling
Specialized procedures govern dispensing of controlled medications per regulatory requirements. These prescriptions require in-person pickup with valid ID verification. Detailed records maintain chain-of-custody documentation while pharmacists provide mandatory counseling about proper storage and disposal. The service balances compliance with compassionate patient education regarding scheduled medications.
People
Anne Hutchens
Owner, Pharmacist-in-Charge
Anne Hutchens oversees pharmacy operations with extensive experience in pharmaceutical care and regulatory compliance. She ensures adherence to quality standards while maintaining personal patient relationships.
Laura Reier
Pharmacist
Laura Reier provides medication counseling and manages prescription reviews with attention to drug interaction prevention and patient education about therapeutic regimens.
Dorothy Audeh
Pharmacist, Immunizer
Dorothy Audeh specializes in immunization services while contributing expertise in chronic disease management medication protocols and community health initiatives.
Sadee Jayjock
Pharmacist, Immunizer
Dr. Sadee Jayjock offers vaccination services and medication therapy management with focus on geriatric pharmaceutical care and complex treatment regimens.
Jenni Arnold
Pharmacy Technician
Jenni Arnold supports pharmacy operations through prescription processing and customer service while maintaining attention to accuracy in medication handling.
Questions
Do you deliver controlled substances?
No, federal regulations require in-person pickup for controlled substances. Our staff will notify you if a prescription requires this handling.
What payment methods do you accept?
We accept credit/debit cards (stored securely), cash, and checks for delivery orders. Card storage simplifies repeat transactions while maintaining PCI compliance.
How far do you deliver?
Our delivery zone covers residential addresses within a 5-mile radius of our Newport News location. Call for specific address verification.
Can I speak with a pharmacist directly?
Yes, our live answering system connects you immediately with a licensed pharmacist during operating hours without automated menus.
What happens if I miss a delivery?
First missed deliveries receive $2 attempt fees for second/third tries. Three failures require in-store pickup of your medication.
Are immunization records kept private?
Yes, vaccination documentation follows HIPAA guidelines with secure integration into patient medical histories for physician reference.
Reviews (4)
Teresa Etwaroo
Nov 08, 2019 Report
I have shopped at Hidenwood Pharmacy since I became an adult. My parents used this as their pharmacy before that time. I’ve always appreciated the wonderful personalized service there. I often find special unique gifts at Hidenwood Pharmacy. LOVE this pharmacy, and the staff!!
Kathleen H.
Jan 18, 2018 Report
I'm a senior disabled from a stroke. Hidenwood Pharmacy has been delivering all my medications for over four years. They are so pleasant and helpful on the phone and since they offer more than medications they'll send you what you need, from cards to cashews. The pharmacist is always available to answer any questions or concerns I may have. Their professionalism is outstanding and delivered by a community member, not a chain store. Please allow them to be of service to you.
Jessica C.
Dec 25, 2017 Report
Amazing people and they are very helpful!i love the family feel and the trust you build between the doctor and Pharmacist
James H.
Aug 17, 2017 Report
Having tried various locations. decided to give the independent a chance. Wished that I had come here first. The people are just so nice and friendly. I waddle in , tell them what I need and the medicine is ready in 5 to 10 minutes.. This is the place to go.... By the way, I am a retired pharmacist...